1. ERS Emergency Response Service

2. What is ERS?
ERS is a 24 hour per day, police dispatched, mobile, crisis- intervention service in Peoria County.

3. What is the role of ERS?
ERS provides assessment, stabilization, brief intervention and linkage/referral to community resources for individuals presenting with behavioral health emergencies and for those presenting with basic living needs (housing, food, clothing).

4. What is the ERS’s staffing pattern?
It is limited PRIMARILY to single staff coverage 24 hours per day, 7 days per week.

5. How can officers help ERS when requesting assistance?
Information to provide thru dispatch:
Location of service needed
The name of individual who needs assistance
Generic description of assistance needed (evaluation, referral/linkage)

6. Information to provide at response scene:
What is the presenting problem?
Is the individual receptive to help?
Are there any known medical issues?
What is the general tone of the response scene?
Is it someone known to the requesting officer? (if so give history)

7. What legislation and other regulatory standards will allow and won’t allow
Exchange of information
Criteria for hospitalization
Request for protective custody
Situations under which ERS will request transportation alternatives

9. Thank You!!
Please take the associated Quiz for HSC once you have viewed both Power Point Presentations.
Once you have passed the Quiz you may print your results for your department if required. Your participation in the online presentation will be recorded by the MTU and added to its training records showing completion of the course.
For questions please call MTU 7 at or your department’s training unit.