1. Inclarity – Better Business Telephony
Client Name:
Objectives of Presentation:
Presenters Name:
Presentation Date:
Inclarity – Better Business Telephony

2. To watch the video click on the picture or go to https://www. youtube
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3. Inclarity Company History1
2015 Allocation and porting of International numbers
2015 Completion of new core network
2014 Launched UC & Hosted Video Conferencing
2013 Broadsoft Upgrade V19.1
2010 Broadworks Platform Deployed
2009 >500% Growth Rate in Hosted IP
2008 Launch Industry Applauded Channel Program
2007 Recognition of our Portal
2003 Inception of Hosted R&D development + platform
2002 First IP Centrex provider in UK
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4. “Cloud Telephony is a Growth Accelerator”
“SMEs using cloud telephony as part of their business technology are growing up to 26% faster than those who don’t. They are also delivering 20% higher profits. Nine out of 10 of these businesses attribute this growth to the technology solution they are using”
Source: Deloitte survey of UK SMEs, PWC survey of UK SMEs.
This is achieved through:
FLEXIBILITY
SCALABILITY
COST
SECURITY
COMPLIANCE
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5. Benefits of using Inclarity’s Cloud telephony
FLEXIBILITY
Enables mobility because employees can work from anywhere
Releases resources to focus on business growth because Inclarity’s Cloud telephony is delivered as a service – just like other utilities
Facilitates national and international expansion
SCALABILITY
Improves ability to respond to growth spurts and seasonal changes in demand because businesses can rapidly scale telephony capacity up and down
COST
Optimises investment because your business only pays for the telephony it requires and does not need to invest in hardware or software
Avoids recruitment and retention of specialist staff; this is becoming a critical growth benefit because of the UK’s technology skills shortage
SECURITY
Strengthens business continuity because our cloud telephony is delivered as an always on service; if disaster strikes telephony traffic is rerouted ensuring your business keeps running
COMPLIANCE
Improves ability to comply with data protection regulations because Inclartity holds data in highly secure T3 datacentres which comply with the latest legislation.
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6. Cloud telephony creates a communication environment that unites every employee, across every location
DESKTOP APP
SMARTPHONE APP

7. Inclarity’s Core Services
Hosted Broadsoft Enterprise Telephony
SIP Trunks
Video Conferencing/Virtual Meeting Rooms
Unified Communications
Call Centre Solutions
Wallboard and Reporting
Call Recording
All Services are provided as part of our Flexible Pay as you Use solution
All delivered over Inclarity’s wholly-owned multiple Tier 3 datacentre core network
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8. Standard Features Follow-me/Call Divert
Voic Messaging and Forwarding
Voic Message Attached to Alert
3-Way Conferencing
Multi Office Setup
Group Pick UP
Line Monitoring (Handset Dependant)
Call Waiting
Caller ID and Caller Name Display
Call Restriction
Dial Plan
Call Analysis
CLIP/ CLIR
Permanent Call Line Identification Presentation (CLIP)
Call Line Identification Restriction (CLIR)
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9. Advanced Features Unified Communications Hosted Video
Mobile Softphone App
PC and MAC Softphone
Wallboard – contact centre management feature
Call Recording
Receptionist Client
International inbound DDIs
TAPI
Hunt Groups
Auto Attendant
Multi–Terminal
Personal Conference Bridge
Fax2
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10. Inclarity UC Client View user presence status (synched with MS Lync)
Search online Inclarity address book
Access contacts in Outlook (and other CRM)
Click to dial from Outlook (and other CRM)
Click to dial in web browsers
Screen pop on inbound and outbound calls
Dial from clipboard
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11. Inclarity Wallboard and Reporting
Historical call analysis
Real-time extension monitoring
Watch live call status
Unreturned abandoned calls summary
Wallboard display
Supervise ACD calls and agents
Review ACD status activity
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12. Inclarity Video Conferencing
One-click point-to-point video calls
Collaborate with external users by (no license required)
Easy Meeting Set-up
Desktop Client
Tablet & Smartphone Client
Full Meeting Controls
Presentation & Document Sharing
Anywhere/Anyhow Access
Microsoft Integration
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13. Network Diagram

14. Best of Breed Vendor Partners
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15. Management Tools Phone Manager for User enablement
System Management Tool A complete management capability for System Administrators enablement

16. Inclarity is part of G-Cloud 6, the Government’s procurement framework
Public Sector
Inclarity is part of G-Cloud 6, the Government’s procurement framework
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17. Superior Service and Support
Unrivalled in the industry
In-house UK based 24/7/365 support
Dedicated UK T1, T2 and T3 teams
Support calls answered in under 5 seconds
Self service monitoring and diagnostic tools
In-house UK based Provisioning
In-house Research and Development
BroadSoft accredited engineers
Majority of issues resolved in under 2 hours
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18. Why Inclarity? UK’s first hosted VoIP provider (2002)
Complete hosted cloud telephony, collaboration and connectivity portfolio
Broadsoft platform and best of breed Vendors
Wide range of supported endpoints, Cisco, Polycom, Aastra
Large inventory of inbound numbers (UK geographic & NGN)
International Numbers and Porting
Self-management via online Portals
Superior 24x7x365 Customer Support
Integrated software development R&D team
London HQ – worldwide reach

19. Pricing Options To Suit Your Business
FIXED OPTION
License with
Free VVX400 Handset
£XX per month*
(fixed 3 year term)
FLEXI OPTION
License with Handset Rental
£XX per month*
(price based on VVX400 handset, other choices available but may affect the price)
ADDITIONAL FEATURES
UC Integrator (Outlook Integration & Click-to-Dial)
£XX per month
Mobile Soft Client
£XX per month *
* Terms and conditions apply