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Horseware Mission Statement
To provide innovative products that make life easier for horse and rider.
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About Horseware In 1985, the horse rug industry was changed forever with the establishment of Horseware® Products Ltd. by Tom and Carol MacGuinness. Tom’s determination to produce a rug that didn’t leak, didn’t make the horse sweat and didn’t slip led to the creation of the Rambo® Original – the first fully waterproof and breathable Turnout that really worked.
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About Horseware By 1996 the Rambo® Turnout had become the world’s best selling Turnout rug and its design has become the industry standard, with other manufacturers having no other choice than to trail in the footsteps of Rambo® when it comes to rug production, quality and development
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About Horseware
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Now for why I am giving this presentation
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Business Requirements
Reduce the bottleneck on our phone system Customers to have visibility into our stock availability Ability for customers to place orders online anytime
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Initial Requirements Real-time Stock Availability – 2 warehouse’s (Ireland & America) Real-time Movex-based pricing – 3 Currencies (€, £ & $) Real-time order entry to Movex via Matrix – size & colour Multiple ways to add to order Account & order history details Volumes: 2,000 customers, some with Multiple branches Secure Login
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Reasons for selecting MRC
Solutions Considered 2 x ISP Based Companies MRC Reasons for selecting MRC Proven record with another Movex customer Lower Cost Greater Flexibility Faster Implementation iSeries-Specific Solution Experience of Movex (essential)
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Movex Access for our customers via the web
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Initial Requirements became Phase 1
Started July 2011 1st Order 10th October 2011
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Hardware & Software Requirements
ERP pSeries 520 OS: V5R4 Movex: 11.4 RPG Integration Server Windows 2K8 R2 Movex eCollaborator MSSQL 2008 Trade Web Server mPower Windows 2K8 R2 Apache Tomcat 6 Dev/Test Server Windows 2K8 R2 mPower Apache Tomcat 6
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Secure Customer Login 3 Levels of login types Owner/Supervisor Branch
View
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Landing Page Header Menu Drill Through Left Hand Side Menu
Training Video’s
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Product List Page Dynamic Filter RRP, Trade & “Your Price”
More Details Prices On/Off
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Matrix Page for ordering
Stock Availibility Shows Size/Colour
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More Product Details Page
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Order Lines Delivery Charges Edit Order Lines Go to checkout
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Quick Order Entry Direct to Basket
Uses Ajax technology for customers to enter in correct SKU’s Can use Matrix to pick multiple colour and sizes of same style code
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Product Search Searches Only “Your” Items
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Financial Account Summary
Account Details & Balances Open Orders Invoices Statements
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Financial Account Summary
Account Details & Balances Open Orders Invoices Statements
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Financial Account Summary
Account Details & Balances Open Orders Invoices Statements
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Financial Account Summary
Account Details & Balances Open Orders Invoices Statements
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Initial Requirements – Phase 2
Credit Card Module for Advance payment customers Admin Page to control what brands and Seasons to be shown Improved product searches & better navigation with Drill Through
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Initial Requirements – Phase 2
Credit Card Module for Advance payment customers Live July 2012
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Initial Requirements – Phase 2
Admin Page Account Creation Display Season Display Brands Status Descriptions
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Benefits to Horseware Price Lists for all regions
Dispatch – due to visibility of order status Reduction in phone calls from customers on queries on Orders and account information Product Assortment Groups implemented Standardisation of Delivery charges within Movex for different countries for showing free freight Product Code Creation improvement Product Ordering by customer online – removes double handling
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Results to Horseware
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Results to Horseware
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Results to Horseware
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Results to Horseware
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Phase 3 Started October 2012 with Go Live Dec 2012 Agent Login
Ability to view their customers open orders and accounts before visiting a customer Take Forward and/or Fill-In orders on behalf of their customers
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After Phase 3 Alternatives Selling Discontinued stock (Status 50)
Customer Favourites Promotions Stock inventory download showing Available or Limited Stock Bulk Upload (CSV, Txt or XML) for larger customers
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Timeline Trade Web Site Live 10th October 2011 Credit Card Module
July 2012 Agent Login Dec 2012 Enhancements Q1/Q2 2013 Timeline
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Finally – the end Questions? www.horsewaretrade.com
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