1. Dr Jiangang Fei AUSTRALIAN MARITIME COLLEGE
Knowledge management Module 6 knowledge application & organisational learning
Dr Jiangang Fei AUSTRALIAN MARITIME COLLEGE

2. Focus questions How do individuals and organisations learn?
What is the relationship between individual and organisational learning?
Why is knowledge reuse or knowledge application the most important step in the KM cycle?
Beginning course details and/or books/materials needed for a class/project.

3. Knowledge application & the KM cycle
Assess
Knowledge capture and/or creation
Knowledge sharing and dissemination
Beginning course details and/or books/materials needed for a class/project.
Contextualise
Update
Knowledge acquisition and application

4. Individual learning The OADI-IMM (Kim 1993)
Beginning course details and/or books/materials needed for a class/project.

5. Individual learning Prior knowledge Characteristics Personality
Preferences
Attitude
Absorptive capacity
Beginning course details and/or books/materials needed for a class/project.

6. Prior knowledge
Closely related to the new knowledge to facilitate assimilation
Diverse to allow effective and creative utilisation of the new knowledge
Cumulative
Beginning course details and/or books/materials needed for a class/project.

7. Absorptive capacity Individual absorptive capacity Learning experience
Skills and expertise
Organisational absorptive capacity
From individual absorptive capacity
Through investment in R & D
Beginning course details and/or books/materials needed for a class/project.

8. Organisational learning – OADI(SMM)
An integrated Model of Learning (Kim 1993)
Beginning course details and/or books/materials needed for a class/project.

9. Organisational learning
Independent of any specific individual
But not independent of all individuals
The link between individual and organisational learning – shared mental models
Individual memory vs. organisational memory – two scenarios (reading 6.1 p. 44)
Beginning course details and/or books/materials needed for a class/project.

10. Individual and organisational learning
Individual single loop learning (ISLL)
Individual double loop learning (IDLL)
Organisational single loop learning (OSLL)
Organisational double loop learning (ODLL)
Individual
Knowledge reuse
Beginning course details and/or books/materials needed for a class/project.
Prior knowledge
Learning
Organisational
Shared mental models

11. Knowledge reuse – the application
Knowledge Management Systems (KMSs)
Communication among various users
Coordination of users’ activities
Collaboration among user groups
Process control to ensure integrity and track progress
The three major roles
Knowledge producer
Knowledge intermediary
Knowledge reuser
Beginning course details and/or books/materials needed for a class/project.

12. Knowledge reuse – the application (cont.)
The four reuse situations:
Shared work producers, e.g. teams
Shared work practitioners, e.g. COP
Expertise-seeking novices, the importance of intermediaries
Secondary knowledge miners
Beginning course details and/or books/materials needed for a class/project.

13. Review
Now return to the focus questions at the beginning of this module and consider whether you can answer them to your satisfaction.
Beginning course details and/or books/materials needed for a class/project.