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Project Status – Feb. 18 to March 1, 2019

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Presentation on theme: "Project Status – Feb. 18 to March 1, 2019"— Presentation transcript:

1 Project Status – Feb. 18 to March 1, 2019
Overall Project Status Summary Category Status Comments Overall Y Program is on track, per timeline, scope and budget DG2 Training content development and UAT framework are behind and at risk to delivery Schedule Analyzing overlap between DG2 and DG3 tasks Monitoring scope and timing of Budgeting Tool, Continuing Education, Online Admissions Application, Physical Assets and OBIA implementations Scope RTM needs to be updated to validate original RFP requirements have been implemented, tested, and end users trained on the processes and functionality Budget G Currently tracking under budget due to delayed hiring, timing of re-implementation of solutions (Continuing Education, Online Admissions Application, Budget) Executive Summary The project is tracking per schedule and under budget. Review and definition of scope for each deployment continues due to the rework of key solutions. Deployment Group 2 is in the Construct Phase/Gate 3, focused on Functional Unit Testing of Configuration and delta changes, Data Conversion, and prep for SIT, UAT and UAT Training. Deployment Group 3 colleges are in the Structure Phase/Gate 2, focused on Business Process Fit/Gap sessions (BPFG). Deployment Group 4 is in the Initiation Phase/Gate 1 and is performing public status-reporting on Initiation Phase activities. Contract negotiations are in progress for the new Continuing Education solution. The Online Admissions Application (OAA) work group is actively pursuing an OAA replacement, while also implementing some interim fixes to the current OAA tool. Overall Status Summary per Deployment Group DG# Status Comments DG2 Y DG2 Training content development and UAT framework are behind and at risk to delivery DG3 G College resources have been engaged in GDA Courses and BPFG Workshops. PMs have started reporting their college status DG4 DG4 status reporting has begun with the ctcLink Initiation Phase Overall Timeline (All Deployments)

2 Top Risks Reported – as of March 1, 2019
LEGEND: Critical High Moderate Low C H L M Risk Level Risk Description Mitigating Actions Submitted by (name, org/college), Deployment Group & Date Risk Owner (s) H Chart of Accounts (CoA) – User adoption and successful deployment (scheduled for July 1, 2019) is critical for Deployment Group (DG) 2 timeline. Update: FIN team will build out an MS-Project Plan for CoA and distribute to the colleges. CCS also hired resources to help out staff to free them up to focus and work on CoA. *Refer to CoA milestones tracking in this report. Emmett Folk, ctcLink PM for FIN & HCM Team DG2 Impacted, Risk Date: 10/12/2018 Emmett Folk ctcLink Technical – Third-party integration retrofits for products released and managed by ERP Support and Application Services Update: CyberSource, Highpoint and Clean Address retrofit and unit testing complete Nelnet and 25 Live in review status. Schedule for FIT testing is in progress. Tara Keen, ctcLink Assistant Project Director DG2 Impacted, Risk Date: 1/8/2019 Tara Keen, Chandan Goel, Sandy Main Testing – Functional testing may not be completed by the due date in the project schedule. Scheduled to be completed by 2/19/19. Functional analysts have many overlapping tasks they are working on. Update: Risk was closed, deadline was met. Tami Whitney, Test Manager D2 Impacted, Risk Date: 1/23/2019 Tara Keen, Serena Hansen Top Issues Reported – as of March 1, 2019 LEGEND: High Moderate Low H L M Issue Level Issue Description Status Update Submitted by (name, org/college), Deployment Group & Date Issue Owner (s) H ctcLink Training - The development of the Training content is behind schedule due to the alignment of the training team and new approach to Training delivery. The training scope content is being defined and we are currently working with a vendor to help address the delay in the buildout of training content in preparations of training delivery for DG2 colleges and SBCTC. Dani Bundy, ctcLink OCM & Training Manager DG2 Impacted, Tied to Risk Date:11/9/2018 and Issue Date:12/19/2018 Dennis Colgan ctcLink Student Financials (SF) – Extract Logic for conversion needs to be reviewed for Cycle 3. Update: SF Conversion extract logic has been modified to resolve the negative number issue encountered during Cycle #3. The number of errors have been significantly reduced. John Henry Whatley, ctcLink PM for CS Team DG2 Impacted, Issue Date:11/12/2018 Chandan Goel 2

3 Y ctcLink Quality Assurance Scorecard Overall Status
Moran Technology Consulting Report: January 2019 Overall Status Y ctcLink Quality Assurance Scorecard - Moran Technology Consulting , November 2018 STATUS PROJECT AREA DESCRIPTION / NOTES G SBCTC/Governance Governance framework continues to work as expected. Project Management Project Management Office (PMO) is fully staffed, working well together and continuing to address improvements in project management processes. Y Phase Scope ` QA concerned about implementation schedules for replacement solutions. Impacts to scope and schedule for DG2 and DG3 will be more defined once solutions are selected. Schedule Status DG2 Go-Live date targeted for October 2019; overlap of schedules and resource constraints impacts all deployment groups. Focus on work streams for DG2 while supporting DG3 and DG4 activities (schedule compression and complex allocation of key project resources). R Training This work stream is red, but is trending yellow. PMO taking appropriate actions (reallocating resources and working with vendor on development support) to recover the schedule. Testing This work stream is yellow, but is now trending green due to changes made by the PMO. DG2 Testing work stream relies heavily on availability of functional project staff and the impact of resources with DG2 and DG3 overlap during specific phases. Configurations / Data Conversion DG2 colleges are beginning to work in Data Conversion Cycle #3. Assignment of technical lead roles were made by the PMO to improve control over the work stream. Chart of Accounts has now been configured. FirstLink colleges (FLCs) need to take ownership over their data management. Organizational Change Management (OCM) OCM is actively engaged in multiple areas, all focused on getting DG2 and DG3 colleges ready for deployment. DG4 preliminary activities have started and remaining Common Process Workshops (CPWs) are scheduled. Project Staffing Staffing is okay at this time. Overlap of DG2, DG3 and DG4 may require additional resources. Technical Environment SBCTC continues to monitor system performance; there have been no outages since early September 2018 and then early January PETA (Testing Software) was acquired and will require project and support resources. LEGEND GREEN YELLOW RED Risk Description Low risks may be encountered. NO immediate action needed Moderate risks may be encountered. Serious deficiency and action item recommended. High risks may be encountered. Needs to be escalated and can impact project effort or cost.

4 WA State Office of the Chief Information Officer (OCIO) Oversight
WA State Office of the Chief Information Officer (OCIO) Oversight as of March 2019 Overall Status Y WA State Office of the Chief Information Officer (OCIO) Oversight WA State Office of the Chief Information Officer (OCIO) Oversight OCIO Conditions to new ctcLink Investment Plan Approval Status G 1 Project must remain in line with SBCTC and OCIO policies Ongoing 2 QA (Moran) to report to ctcLink executive sponsor and State CIO Complete 3 Follow pre-determined OFM funding gates and approvals 4 Monthly status reporting 5 Continue reporting on Remediation items in Integrated Work Plan Y 6 OCIO approval of the 4 remediation solutions: Budgeting tool, Continuing Education Application, Online Admissions Application In Progress 7 OCIO must be notified prior to use of contingency funds N/A 8 Perform a post-implementation review (lessons learned) after each deployment and post on the OCIO dashboard within 30 days of go-live Planned as Activities in Project Work Plans 9 Process and timeline for filling the SBCTC CIO position by 1/31/2018 Note: New ctcLink Investment Plan approved by OCIO, with above conditions, on Jan. 19, 2018. Updated: 2/26/2019

5 Budget Status – as of Jan. 31, 2019

6 Pillar Status – Feb. 18 to March 1, 2019 Human Capital Management
Campus Solutions G Accomplished this period DG2 BPFG Sessions for Core, Student Financials, and Financial Aid DG2 Cycle 3 Data Validation Handoff Define SIT Scope Complete FIT Testing Compiled configuration items for Clark SAP conversion (New) Provide Legacy Team optional files for DG2 Cycle4 conversion, Feb. 28 Provide Legacy Team optional files for DG3 Cycle1 conversion, Feb. 21 DG2 Fluid Navigation Collection Development Continue OAA Quick Win development Continue work on SAP Modification Continue work on SF Third-Party Billing/Invoice Continue UAT material planning/build Review of Training materials Planned for next period Hold CS Core, SF and FA DG3 BPFG Sessions Provide Legacy Team optional files for DG2 Cycle4 conversion 2/28 Provide Legacy Team optional files for DG3 Cycle1 conversion 2/21 Begin SIT Testing DG2 SAP Conversion (Clark) DG2 Cycle #4 crosswalks DG3 BPFG assignment follow-ups (WebEx) Planned, but not completed Complete SF Remediation (Third-Party Billing) Clark SF Conversion Human Capital Management G Accomplished this period Completed DG2 Functional Testing and updating/creating FNC Test scripts Held DG3 BPFG Sessions for HR Core Business Process Review and HR Core Configuration Workshop Held DG3 BPFG Session for Benefits Business Process Review Held DG3 BPFG Session for Time & Labor (T&L) Business Process Review Continued DG3 BPFG material build Continued DG2 UAT diagram/scenario updates and content build Continued review of DG2 Training content structure and materials Continued DG2 configuration build out in FNC environment Planned for next period Complete DG2 Conversion Cycle 4 Configuration Updates in Gold Environment Hold DG3 BPFG Session for Faculty Workload Business Process Review Hold DG3 BPFG Session for Absence Management Business Process Review Continue DG3 BPFG Material Build Continue review of DG2 Training content structure and materials Continue DG2 UAT diagram/scenario updates and content build Continue DG2 configuration build out in FNC environment Financial Services G Accomplished this period Completed DG2 SIT scope documentation Completed DG2 Functional Testing and updating/creating FNC Test scripts Held DG3 BPFG Sessions for GL Business Process Review and GL Configuration Workshop Held DG3 BPFG Sessions for Commitment Control (KK) Business Process Review and KK Configuration Workshop Continued DG3 BPFG material build Continued DG2 UAT diagram/scenario updates and content build Continued review of DG2 training content structure and materials Continued DG2 configuration build out in FNC environment Planned for next period Complete DG2 Conversion Cycle 4 Crosswalk Updates Complete DG2 Conversion Cycle 4 Configuration Updates in Gold Environment Hold DG3 BPFG Session for Purchasing Business Process Review Hold DG3 BPFG Session for Accounts Payable Business Process Review Continue DG3 BPFG material build Continue review of DG2 Training content structure and materials Continue DG2 UAT diagram/scenario updates and content build Continue DG2 configuration build out in FNC environment Pillar Status – as of 6/8/2018

7 Workstream Status – Feb. 18 to March 1, 2019
Communications G Accomplished this period Reviewed/revised DG4 introduction to initiation phase roadshow deck Steering Committee meeting materials prep, support and attendance Revamped Enhancement Request Process slides (for BAC, IC) Met to discuss communications activities for data validation, GDA wrap-up, BPFG wrap-up, SIT testing, parallel testing Support Deployment Group revision communications to governance groups, college leaders, PMs, executive sponsors; timeline and website updates Planned for next period Update DG timelines, web content, materials Communications templates, activities planning by DG with OCM/Comms subgroup Technical G CONVERSION Accomplished this period DG2 Cycle 3 Conversion Activities completed. Documented timeline of technical activities for Cycle 3 including the execution time. Issues encountered by technical team logged on the Conversion issue log Planned for next period DG2: Prepare to establish Course Catalog in Production. – In Progress. DG3: Cycle 1 Conversion Activities DEVELOPMENT Retrofit work for True-up the CTS to PROD complete Retrofit complete for Highpoint & Mobile application Modification complete for CEMLI I-024 DRS Redistribution Schedule FIT testing plan for Third-Party applications Retrofit work for Nelnet & 25Live OAA Quick Wins modification ENVIRONMENTS SIT and SVL released for functional validation. DB Compares and copy missing and custom objects CTS and SIT/SVL Missing OBJECTS issue resolved in FSCM(Project environments). People Tools patch validation and apply to next environments. STAT project plan discussions. Testing Y Accomplished this period Completed HR Core and Absence Management data request to support the PETA (PeopleSoft Enterprise Test Automation) implementation Created template to gather information for the UAT material build in the reference center Completed functional testing Planned for next period Continue completing data requests to support PeopleSoft Enterprise Test Automation (PETA) implementation Continue to build SIT test plan by sprint in OTM Continue to build UAT materials *If status is yellow or red, describe why. Overlapping project tasks that utilize the same resources may impact testing task completion. Training R Accomplished this period Worked with vendor on Finance training deliverables Completed following overview scripts: Billing, Contracts, Financials Overview, Commitment Control, and Expenses Created UAT course and defined deliverables per trainer More than 80 QRGs created and/or updated to 9.2 Planned for next period Continue to work on Pre-UAT training materials Continue work with Angela and Kaci to build custom list in SharePoint New resources onboarding *If status is yellow or red, describe why. Large amount of materials needed with upcoming timelines. Organizational Change Management G Accomplished this period Received approval on the College Roles & Alignment document by Steering Committee Held Guided Pathways Requirements Gathering Kick-off meeting Completed College Relations and OCM Check in presentation for DG4 colleges OCM Manager continued transition of duties to take on Training Manager role Planned for next period Continue to work with CPW Facilitators and Functional Teams to determine scope for upcoming sessions Continued planning for Guided Pathways Requirements Gathering Workshops

8 Deployment Group 2 Timeline (High Level Phases)

9 Deployment Group 2 Self-Reported Status – Feb. 18 to March 1, 2019
Clark College G Accomplished this period Winter quarter meetings held – Faculty Senate Leadership Cycle 3 Data Validation. Communication Plan finalized Executive Cabinet approved a budget for to include funding for two new analyst positions. Executive Sponsor to campus Finalize staff needed for the five, week-long work sessions with SBCTC Planned for next period Continue to assign people and timelines to Change action work plan SBCTC Agency G Accomplished this period ADKAR Change Management Overviews #1 completed March 1. Assets for Data Validation. Estimated completion date Feb. 22. SBCTC Agency intranet site completed Feb. 28. Kanban board up and running on 4th floor near watercooler to track status in an agile fashion Planned for next period Conversion cycle #3 Data Validation effort continuing through March 8 – waiting for response on request for HR extension to March 16. SBCTC Agency intranet site “published,” via . Estimated March 4. Planned, but not completed Planning an “Awareness” overview for the agency – working with project team Planning additional opportunities for agency employees to view / learn more about ctcLink prior to training Community Colleges of Spokane R Accomplished this period Chart of Accounts – Budget/Fin team handed off initial draft 90% complete to SBCTC on Feb. 21. Weekly status meetings with Emmett Folk have been requested. Reviewed new Training Approach and responded with feedback and questions. Planned for next period Security Role Redesign - Waiting on documents from SBCTC. Chart of Accounts Redesign College ctcLink Roles - Needs discussion with CCS cabinet members. *If status is yellow or red, describe why. Remediation Conditions in progress. SBCTC making progress. FY 16, 17, & 18. CCS still has to reconcile all accounts Urgent Security issues with query data access Waiting on final documents for Security Role Redesign from SBCTC. Tacoma Community College G Accomplished this period Local SMEs attended ctcLink Security redesign group, ctcLink PM groups, ctcLink governance groups, various ctcLink status meetings Participated in ctcLink Security redesign activities Reviewed and submitted feedback for training approach Furnished Assets to be loaded for Asset Conversion for Cycle 3 Requested status of Chart of Accounts Planned for next period Participate in Conversion Cycle 3 Data Validation as needed Local SMEs attend ctcLink Security redesign group, ctcLink PM groups, ctcLink governance groups, various ctcLink status meetings Local SME participate in CE negotiations Local SME attend Chart of Accounts status call

10 Deployment Group 3 Self-Reported Status – Feb. 18 to March 1, 2019
Cascadia College G Accomplished this period Pillars working on completing GDA canvas courses for BPFG attendance Completed data error extracts (quarterly and conversion #1) Attended all BPFG sessions to date International Programs completed/submitted homework assignments Planned for next period Continue completing GDA courses Continue scheduling BPFGs and complete homework Update/submit Cascadia College Roles (from SBCTC Template) Pierce College District G Accomplished this period Continued SME/attendee identification and enrollment for BPFG sessions. Continued work with Communications Team on updating communications for internal and external stakeholders. SMEs attended/participated in CS, HCM and FIN BPFG sessions in person and via WebEx. SMEs completed GDA courses. Worked on Change Action Plans. Clean-up Data Extract Error files. Planned for next period SMEs continue GDA course completion. SMEs attend/participate in BPFG sessions in person and via WebEx. Continue working on communications plan and activities. Continue working on Change Action Plans. Planned, but not completed Develop timeline for review process of applicants for project positions. Onboarding of newly hired project employees. Review Training Plan with Training Team. Olympic College G Accomplished this period Attended BPFGs in all pillars Started BPFG homework Created process to manage homework Continued data cleansing Started Faculty Change Agent Network Started Executive Assistant Change Agent Network Planned for next period Homework Data cleansing Planned, but not completed Additional Change Impact Analyses (CIAs) Peninsula College G Accomplished this period The predominant effort during this period was to complete GDA courses and attend BPFG Session either onsite or via WebEx. Continue to adjust BPFG Session attendee list and in-person/WebEx participation based on increasing understanding of session content and guidance from SBCTC. SMEs have reviewed and updated Legacy where appropriate for Conversion Cycle #1/Data Extracts. Planned for next period SMEs continue with GDA courses SMEs continue to participate in BPFG Sessions Continue to coordinate and submit homework assignments from BPFG Sessions Continue discussions around updating the Communications Plan Lower Columbia College G Accomplished this period Work with Alignment Team to complete current BPFG sessions and homework Complete onboarding critical staff through PeopleSoft fundamentals Work with staff to assemble training requirements and logistics for project team Planned for next period Continue SME participation in all GDA and BPFG sessions as needed. This includes completion of CIA work as an outcome of BPFG. Continue on campus messaging and communication about ctcLink Continue to develop forecasting tools to track staff workload and project hours.

11 Deployment Group 4 Dashboard Reports – Feb. 18 to March 1, 2019
DG4 Initiation Phase Completion Summary Percentage of deliverables completed and tracked in Project Web App (PWA) by each college: College Orientation & Resourcing College Project Planning (from templates) Conduct Initial Data Cleansing Document Current Legacy Business Processes Supplemental Systems Analysis College/District As of March 1, 2019 Centralia College 27% Edmonds Community College 57% Highline College 40% Seattle Colleges (3) 47% Wenatchee Valley College 34% DG4 Pre-Implementation and General Timeline G

12 ctcLink Remediation Status Reports – Feb. 18 to March 1, 2019
Solution Status Due Date Campus Solutions 13 of 45 remain open TBD Financial Management 14 of 39 remain open Human Capital Management 9 of 25 remain open Faculty Workload Package 2 Testing. Complete DRS Redistribution Development in Progress March 2019 Absence Management College UAT Security Audit Controls Security Redesign Mapping Framework FLC / DG2 Student Billing/Third-Party Billing Budget Planning Form Work Group Jan 2020 Online Admissions App Governance DG2 Continuing Education Vendor Negotiations DG3 Chart of Accounts Due Date Status FirstLink Adoption / OCM Workshops Jan. 31, 2019 Complete Establish New CoA Development Environment Jan. 31, 2019 New Departments/Programs and old department mapping from CCS Feb. 15, 2019 Configuration Complete / Functional Unit Testing Feb. 28, 2019 System Integration Testing / Parallel Close April 12, 2019 Not Started Complete College Configuration Review Sessions COA Training April 22, 2019 Configure Remaining CoA Related Updates in the CoA Development Environment April 30, 2019 User Acceptance Testing May 1, 2019 Readiness Gate / Go-No Go Decision June 1, 2019 Production Cutover July 1, 2019 Community Colleges of Spokane Y Remediation Items progress this period Security Audit Controls – See previous slide Absence Management (PT & Adjunct) UAT held Feb. 28. UAT Passed, but scope did not include a fix for calculation error for FT Faculty – Personal Holiday Faculty Workload PKG UAT held March 4-5. Delayed due to Absence Management sign-off. Accurate Reporting for DRS & PEBB Pending UAT to be scheduled. Student Billing – Pending UAT and Implementation Third-Party billing – Dev work done Feb. 8. Need status update. FY Close – See slide 9. *If status is yellow or red, describe why. Remediation Conditions making recent progress, but waiting for successful UATs and implementation. Tacoma Community College G Remediation Items progress this period See SBCTC status update for Remediation items. *If status is yellow or red, describe why.

13 Other ctcLink Project Activities – Status as of March 1, 2019
New Solution Status RFP Publish Solution Decision Continuing Education RFP was developed and approved by Governance RFP proposals due November 15, 2018 3 Vendors responded and subgroup is evaluating solution Governance approved procurement and decision of Vendor Vendor has been contacted to begin Negotiations to Contract. 10/15/2018 Negotiations Online Admissions Application Sub-Committee finalized OAA requirements Project Team performed Fit/Gap of ctcLink functionality OAA workgroup evaluated select solutions currently in use at other PeopleSoft universities and colleges OAA workgroup developing a short list of best/possible solutions to identify those solutions on 2/12/2019 Work Group to Review feedback from College discussions to provide recommendation to Governance. TBD January 2019 February 2019 March 2019 Budget Planning Committee to be formed to review, finalize and approve Budgeting requirements Review requirements against Oracle PBCS Solution If needed, develop RFP Physical Inventory (Asset Tracking) Vendor Solutions being evaluated Evaluate new PS Functionality that will provide integration for asset tracking scanners directly with ctcLink 5/21/2018 DG3 (February 2020) Accessibility Continued discussions with Appsian (formerly Grey Heller) Identify accessibility vendor to assist with testing of ctcLink RFP is required Develop RFP DG2 (October 2019)


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