1. Member Engagement Platform: Overview
A state-of-the-art website and mobile app
Quickly, easily connects members to the right expert help and resources at the right time
Combines the guidance of Personal Health Advocates with data- driven technology
Delivers personalized recommendations to members, encouraging them to take specific actions unique to their needs and goals
Developed by top informatics experts

2. Member Engagement Platform: Key Features
One-step access to 24/7 personal support
HIPAA-compliant, personalized data-driven Advice messages, s and push notifications
Company-wide custom messaging capabilities
Access to real-time Health Advocate case status and the ability to instantly upload documents and forms
Incentive status/tracking and personalized to-do lists (with Wellness)
Pricing transparency tool to compare costs for medical procedures and medications (with HCE+)
Digital Navigation to 3rd party benefit vendors and benefit administrators (with CCS)
Real-time medical benefit summary and accumulator information (with CCS)
Chat is available in our wellness with coaching program and our EAP program