1. Rounds® Patient Experience Clinic Program

2. Our Mission
TCI Software, Inc. is a software as a service (SaaS) company. We give healthcare executives the software tools they need to track and measure their compliance with health care reforms.

3. Our core technology
A flexible platform with multiple application capability

4. Patient satisfaction application
A low-cost, entry level version of Rounds that captures patient experience, satisfaction and quality data in real- time as patients leave their appointments.

5. Why this is important
Grant and other performance-based funding often requires that clinics be able to demonstrate positive treatment outcome measures, along with the cost savings realized through reductions in the number of your patients’ Emergency Department and hospital visits and admissions.

6. How it works
Patients are asked to provide feedback during checkout following a clinic visit.
They complete a question survey using an on-site tablet. It takes about 2 minutes.
Patient answers are uploaded to TCI’s secure server in real-time and immediately retrievable.

7. Daily patient satisfaction feedback
TCI provides both the software and devices for patient data collection

8. Daily Feedback
Each clinic set up takes only 72 hours