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External Analysis: The Identification of

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1 External Analysis: The Identification of
Opportunities and Threats in the environment outside the company Copyright © Houghton Mifflin Company. All rights reserved.

2 “To assure victory, always carefully survey the field before battle.”
- Sun Tzu Copyright © Houghton Mifflin Company. All rights reserved. © RoyaltyFree/ Stockdisc/ Getty Images

3 The Big Picture: the strategy model
Environ-ment FIRM Strategy External Analysis

4 Copyright © Houghton Mifflin Company. All rights reserved.
External Analysis The purpose of external analysis is to identify the strategic opportunities and threats in the organization’s operating environment that will affect how it pursues its mission. External Analysis requires an assessment of: Industry environment in which company operates Competitive structure of industry Competitive position of the company Competitiveness and position of major rivals The country or national environments in which company competes The wider socioeconomic or macroenvironment that may affect the company and its industry Social Government Legal International Technological Copyright © Houghton Mifflin Company. All rights reserved.

5 Copyright © Houghton Mifflin Company. All rights reserved.
External Analysis Requires an assessment of 4 related environments: 1. The industry environment 2. The country or national environments 3. The wider socioeconomic or macro-environment, 4. including the global environment Copyright © Houghton Mifflin Company. All rights reserved.

6 Copyright © Houghton Mifflin Company. All rights reserved.
External Analysis Macroenvironment National & Global Industry Firm Industry Firm Firm Firm Industry Industry Copyright © Houghton Mifflin Company. All rights reserved.

7 Environmental Analysis: Overview of Topics
Industry Analysis What is an industry? Five Forces Model 6th Force Macroenvironment Analysis 6 Forces or Factors Other Industry Factors Strategic Groups Industry Life Cycle Copyright © Houghton Mifflin Company. All rights reserved.

8 External Analysis: Where do we start?
Environmental analysis usually begins with industry analysis What is an industry? Copyright © Houghton Mifflin Company. All rights reserved.

9 Industry Analysis: What is an industry?
A group of companies offering products or services that are close substitutes for each other and that satisfy the same basic customer needs Examples? Industry boundaries may change as customer needs evolve and technology changes Industry example: Computer Industry: Apple, Dell, etc. Industry boundaries: cell phones moving towards multi-use instruments: cameras, iPods, minicomputers, calenders, etc Copyright © Houghton Mifflin Company. All rights reserved.

10 Industry Analysis: What is an industry?
Other useful concepts: Sector = A group of closely related industries Examples? Market Segments = Distinct groups of customers within an industry Segments exist because each segment has distinct attributes and specific demands Copyright © Houghton Mifflin Company. All rights reserved.

11 The Computer Sector: Industries and Market Segments
Figure 2.1 Copyright © Houghton Mifflin Company. All rights reserved.

12 Environmental Analysis: Overview of Topics
Industry Analysis What is an industry? Five Forces Model 6th Force Macroenvironment Analysis 6 Forces or Factors Other Industry Factors Strategic Groups Industry Life Cycle Copyright © Houghton Mifflin Company. All rights reserved.

13 Copyright © Houghton Mifflin Company. All rights reserved.
Industry Analysis How do we analyze the competitive structure of industry? One answer: the concept of limit price The concept of limit price says that certain competitive conditions or forces prevent sellers from charging monopoly prices Porter’s model uses this concept to analyze competition in an industry Copyright © Houghton Mifflin Company. All rights reserved.

14 Industry analysis: Porter’s Five Forces Model
Figure 2.2 Source: Adapted and reprinted by permission of Harvard Business Review. From “How Competitive Forces Shape Strategy,” by Michael E. Porter, Harvard Business Review, March/April 1979 © by the President and Fellows of Harvard College. All rights reserved. Copyright © Houghton Mifflin Company. All rights reserved.

15 Industry Analysis: 5 forces
The forces are forces on prices Forces can be strong or weak Strength of forces may change As industry conditions change A weak competitive force may be viewed as an opportunity for the company or industry to earn greater profits A strong competitive force may be viewed as a threat if it depresses company or industry profits Copyright © Houghton Mifflin Company. All rights reserved.

16 How the Five Forces Shape Competition within an Industry
The stronger that each of these five forces is, the more limited is the ability of established companies to raise prices and earn greater profits within their industry. Through its choice of strategies, a company may alter the strength of one or more of the five forces to its advantage or disadvantage. Copyright © Houghton Mifflin Company. All rights reserved.

17 Industry Analysis: 5 Forces
Risk of New Entry Substitute Products Bargaining power of buyers Bargaining power of suppliers Degree of rivalry among established companies Copyright © Houghton Mifflin Company. All rights reserved.

18 Industry analysis: Porter’s Five Forces Model
Figure 2.2 Source: Adapted and reprinted by permission of Harvard Business Review. From “How Competitive Forces Shape Strategy,” by Michael E. Porter, Harvard Business Review, March/April 1979 © by the President and Fellows of Harvard College. All rights reserved. Copyright © Houghton Mifflin Company. All rights reserved.

19 Industry Analysis: 5 Forces
Risk of New Entrants New entrants = potential competitors companies that are not currently competing in an industry but have the capability to do so if they choose. Entry barriers hinder or prevent companies from entering an industry 5 kinds of entry barriers Copyright © Houghton Mifflin Company. All rights reserved.

20 Industry Analysis: 5 Forces
5 kinds of entry barriers Economies of Scale – as firms expand output unit costs fall via: Cost reductions – through mass production Discounts on bulk purchases – of raw material and standard parts Cost advantages – of spreading fixed and marketing costs over large volume Brand Loyalty Achieved by creating well-established customer preferences Difficult for new entrants to take market share from established brands Absolute Cost Advantages – relative to new entrants Accumulated experience – in production and key business processes Control of particular inputs required for production Lower financial risks – access to cheaper funds Customer Switching Costs for Buyers – where significant Government Regulation May be a barrier to enter certain industries Copyright © Houghton Mifflin Company. All rights reserved.

21 Industry analysis: Porter’s Five Forces Model
Figure 2.2 Source: Adapted and reprinted by permission of Harvard Business Review. From “How Competitive Forces Shape Strategy,” by Michael E. Porter, Harvard Business Review, March/April 1979 © by the President and Fellows of Harvard College. All rights reserved. Copyright © Houghton Mifflin Company. All rights reserved.

22 5 Forces: Substitute Products
Substitute Products or services are those products or services from different businesses or industries that can satisfy similar customer needs. Substitute products are different from competing products. LaVie water is not a substitute for Aquafina water, it is a competitor Substitute products are different from complementary products: software and computers Copyright © Houghton Mifflin Company. All rights reserved.

23 Industry Analysis: 5 Forces
Substitute Products or services The existence of close substitutes is a strong competitive threat. Substitutes limit the price that companies can charge for their product. Substitutes are a weak competitive force if an industry’s products have few close substitutes. Other things being equal, companies in the industry have the opportunity to raise prices and earn additional profits. Copyright © Houghton Mifflin Company. All rights reserved.

24 Industry analysis: Porter’s Five Forces Model
Figure 2.2 Source: Adapted and reprinted by permission of Harvard Business Review. From “How Competitive Forces Shape Strategy,” by Michael E. Porter, Harvard Business Review, March/April 1979 © by the President and Fellows of Harvard College. All rights reserved. Copyright © Houghton Mifflin Company. All rights reserved.

25 5 Forces: Bargaining Power of Buyers
Industry Buyers may be the consumers or end-users who ultimately use the product or intermediaries that distribute or retail the products. 6 conditions create more or less power for buyers. Copyright © Houghton Mifflin Company. All rights reserved.

26 Buyer Power: 6 Conditions that create buyer power
Buyers are dominant. Buyers are large and few in number. The industry supplying the product is composed of many small companies. Buyers purchase in large quantities. Buyers have purchasing power as leverage for price reductions. The industry is dependant on the buyers. Buyers purchase a large percentage of a company’s total orders. Copyright © Houghton Mifflin Company. All rights reserved.

27 Buyer Power: 6 Conditions that create buyer power
4. Switching costs for buyers are low. Buyers can play off the supplying companies against each other. 5. Buyers can purchase from several supplying companies at once. 6. Buyers can threaten to enter the industry themselves. Buyers produce themselves and supply their own product. Buyers can use threat of entry as a tactic to drive prices down. Copyright © Houghton Mifflin Company. All rights reserved.

28 Copyright © Houghton Mifflin Company. All rights reserved.
5 Forces: Buyer Power Strong Buyer Power means Buyers can set prices Weak Buyer Power means Industry can set prices If industry prices are too low, weak companies will disappear Eventually few companies = industry power If industry prices are too high High profits will ecourage new entrants and substitues Copyright © Houghton Mifflin Company. All rights reserved.

29 Industry analysis: Porter’s Five Forces Model
Figure 2.2 Source: Adapted and reprinted by permission of Harvard Business Review. From “How Competitive Forces Shape Strategy,” by Michael E. Porter, Harvard Business Review, March/April 1979 © by the President and Fellows of Harvard College. All rights reserved. Copyright © Houghton Mifflin Company. All rights reserved.

30 5 Forces: Bargaining Power of Suppliers
are organizations that provide inputs such as material and labor into the industry. 5 conditions create more or less supplier power Copyright © Houghton Mifflin Company. All rights reserved.

31 Supplier Power: 5 Conditions
The product supplied is vital to the industry and has few substitutes. The industry is not an important customer to suppliers. Suppliers are not significantly affected by the industry. Switching costs for companies in the industry are significant. Companies in the industry cannot play suppliers against each other. Copyright © Houghton Mifflin Company. All rights reserved.

32 Supplier Power: 5 Conditions
4. Suppliers can threaten to enter their customers’ industry. Suppliers can use their inputs to produce and compete with companies already in the industry. Vertical or forward integration 5. Companies in the industry cannot threaten to enter suppliers’ industry Vertical or backward integration Copyright © Houghton Mifflin Company. All rights reserved.

33 Industry analysis: Porter’s Five Forces Model
Figure 2.2 Source: Adapted and reprinted by permission of Harvard Business Review. From “How Competitive Forces Shape Strategy,” by Michael E. Porter, Harvard Business Review, March/April 1979 © by the President and Fellows of Harvard College. All rights reserved. Copyright © Houghton Mifflin Company. All rights reserved.

34 5 Forces: Rivalry Among Established Companies
Competitive Rivalry Is the competitive struggle between companies in the same industry to gain market share from each other.  High fixed costs of exit  Emotional attachment to industry  Bankruptcy regulations – allowing unprofitable assets to remain Copyright © Houghton Mifflin Company. All rights reserved.

35 Copyright © Houghton Mifflin Company. All rights reserved.
Rivalry: 4 conditions 1. Industry Competitive Structure Number and size distribution of companies Consolidated versus fragmented industries 2. Demand Conditions Growing demand – tends to moderate competition and reduce rivalry Declining demand – encourages rivalry for market share and revenue Copyright © Houghton Mifflin Company. All rights reserved.

36 Copyright © Houghton Mifflin Company. All rights reserved.
Rivalry: 4 Conditions 3. Cost Conditions High fixed costs – profitability leveraged by sales volume Slow demand and growth – can result in intense rivalry and lower profits 4. Height of Exit Barriers – prevents companies from leaving industry Write-off of investment in assets Economic dependence on industry Maintain assets - to participate effectively in an industry Copyright © Houghton Mifflin Company. All rights reserved.

37 Industry analysis: Porter’s Five Forces Model
Figure 2.2 Source: Adapted and reprinted by permission of Harvard Business Review. From “How Competitive Forces Shape Strategy,” by Michael E. Porter, Harvard Business Review, March/April 1979 © by the President and Fellows of Harvard College. All rights reserved. Copyright © Houghton Mifflin Company. All rights reserved.

38 Environmental Analysis: Overview of Topics
Industry Analysis What is an industry? Five Forces Model 6th Force Macroenvironment Analysis 6 Forces or Factors Other Industry Factors Strategic Groups Industry Life Cycle Copyright © Houghton Mifflin Company. All rights reserved.

39 Industry Analysis: The 6th force
Some argue a sixth force affects the industry: complementors Complementors sell products that add value to other products Example: software & computers Cell phones and ……? Valued complementary products increase demand for both products Copyright © Houghton Mifflin Company. All rights reserved.

40 Industry analysis: Porter’s Five Forces Model
Figure 2.2 Complementors Source: Adapted and reprinted by permission of Harvard Business Review. From “How Competitive Forces Shape Strategy,” by Michael E. Porter, Harvard Business Review, March/April 1979 © by the President and Fellows of Harvard College. All rights reserved. Copyright © Houghton Mifflin Company. All rights reserved.

41 Discuss the case of Vietnam’s clothing industry.
5 Forces Application Discuss the case of Vietnam’s clothing industry. Copyright © Houghton Mifflin Company. All rights reserved.

42 Environmental Analysis: Overview of Topics
Industry Analysis What is an industry? Five Forces Model 6th Force Macroenvironment Analysis 6 Forces or Factors Other Industry Factors Strategic Groups Industry Life Cycle Copyright © Houghton Mifflin Company. All rights reserved.

43 The Role of the Macroenvironment
Figure 2.7 Changes in the forces in the macro-environment can directly impact: The Five Forces Relative Strengths of forces Industry Attractiveness Copyright © Houghton Mifflin Company. All rights reserved.

44 6 Macroenvironment Elements
Copyright © Houghton Mifflin Company. All rights reserved.

45 Macroenvironment Forces: Economic Factors
The national economy affects each industry Some benefit from growth, others from economic decline Affects other macroenvironment factors 4 important economic indicators Growth rate of economy Interest rates Currency exchange rate Inflation rate Copyright © Houghton Mifflin Company. All rights reserved.

46 6 Macroenvironment Elements: Technological Forces
Copyright © Houghton Mifflin Company. All rights reserved.

47 Macroenvironment Forces: Technological Change
Technological change reshapes industries can make industries obsolete: typewriters Technological change can come from within the industry outside the industry: Suppliers Unrelated industries Technological change can appear to be unrelated to the industry the Internet Copyright © Houghton Mifflin Company. All rights reserved.

48 6 Macroenvironment Factors
Copyright © Houghton Mifflin Company. All rights reserved.

49 Macroenvironmental Forces: Demographic Change
Demographic change = change in characteristics of population Age: proportion of each age group Gender Social class Wealth Occupations Ethnic orientation Copyright © Houghton Mifflin Company. All rights reserved.

50 6 Macroenvironment Elements
Copyright © Houghton Mifflin Company. All rights reserved.

51 Macroenvironmental Forces: Social Forces
Change in social mores and values: What the society sees as good or bad What the society sees as right or wrong Some social issues Value of public health Smoking, alcohol Gender behaviors Values of education, religion Copyright © Houghton Mifflin Company. All rights reserved.

52 6 Macroenvironment Elements
Copyright © Houghton Mifflin Company. All rights reserved.

53 Macroenvironmental Forces: Political and Legal
Changes in laws & regulations = the rules of the playing field Come from & lead to shifts in power Shifts in political power = shifts in laws and regulations Relationship with Economic factors In good times, politics  economics In hard times, economics  politics Copyright © Houghton Mifflin Company. All rights reserved.

54 6 Macroenvironment Elements
Copyright © Houghton Mifflin Company. All rights reserved.

55 Macroenvironmental Forces: Global Forces
Globalization National Competitive Advantage (NCA) Which nations are competing? 4 Factors relate to NCA Factor endowments Demand conditions Relating and supporting industries Intensity of domestic competitive rivalry Copyright © Houghton Mifflin Company. All rights reserved.

56 Macroenvironment Forces: Globalization
Globalization = growing interconnection and interdependence of national economies. Some competitive implications of globalization: Industry competition becomes global Industry competitive rivalry increases What does 5 Forces model tell us will happen when rivalry increases? Rate of innovation increases as firms seek competitive advantage Creates expanded markets as well as more competitive ones Copyright © Houghton Mifflin Company. All rights reserved.

57 6 Macroenvironment Elements
Copyright © Houghton Mifflin Company. All rights reserved.

58 Environmental Analysis: Overview of Topics
Industry Analysis What is an industry? Five Forces Model 6th Force Macroenvironment Analysis 6 Forces or Factors Other Industry Factors Strategic Groups Industry Life Cycle Copyright © Houghton Mifflin Company. All rights reserved.

59 Copyright © Houghton Mifflin Company. All rights reserved.
Industry Analysis 5 Forces Model Concept of Strategic Groups Industry Life Cycle Copyright © Houghton Mifflin Company. All rights reserved.

60 Strategic Groups Within Industries
Strategic Groups are groups of companies that follow a business model similar to other companies within their strategic group – but are different from that of other companies in other strategic groups. The basic differences between business models in different strategic groups can be captured by a relatively small number of strategic factors. Implications of Strategic Groups – The closest competitors are within the same Strategic Group and may be viewed by customers as substitutes for each other. Each Strategic Group can have different competitive forces and may face a different set of opportunities and threats. Mobility Barriers – factors within an industry that inhibit the movement of companies between strategic groups Include barriers to enter another group or exit existing group Copyright © Houghton Mifflin Company. All rights reserved.

61 Strategic Groups in the U.S. Pharmaceutical Industry
Figure 2.3 Copyright © Houghton Mifflin Company. All rights reserved.

62 Mobility Barriers in the Pharmaceutical Industry
Strategic Barrier Lack of R&D Skills to develop new proprietary drugs Copyright © Houghton Mifflin Company. All rights reserved.

63 Environmental Analysis: Overview of Topics
Industry Analysis What is an industry? Five Forces Model 6th Force Macroenvironment Analysis 6 Forces or Factors Other Industry Factors Strategic Groups Industry Life Cycle Copyright © Houghton Mifflin Company. All rights reserved.

64 Stages in the Industry Life Cycle
Strength and nature of five forces change as industry evolves Figure 2.4 Copyright © Houghton Mifflin Company. All rights reserved.

65 Industry Life Cycle Analysis
Industry Life Cycle Model analyzes the affects of industry evolution on competitive forces over time and is characterized by five distinct life cycle stages: Embryonic – industry just beginning to develop Rivalry based on perfecting products, educating customers, and opening up distribution channels. Growth – first-time demand takes-off with new customers Low rivalry as focus is on keeping up with high industry growth. Shakeout – demand approaches saturation, replacements Rivalry intensifies with emergence of excess productive capacity. Mature – market totally saturated with low to no growth Industry consolidation based on market share, driving down price. Decline – industry growth becomes negative Rivalry further intensifies based on rate of decline and exit barriers. Copyright © Houghton Mifflin Company. All rights reserved.

66 Growth in Demand and Capacity
Anticipate how forces will change and formulate appropriate strategy Figure 2.5 Industry Shakeout: Rivalry Intensifies with growth in excess capacity Copyright © Houghton Mifflin Company. All rights reserved.

67 Limitations of Models for Industry Analysis
Life Cycle Issues Industry cycles do not always follow the life cycle generalization. In rapid growth situations embryonic stage is sometimes skipped. Industry growth revitalized through innovation or social change. The time span of the stages can vary from industry to industry. Innovation and Change Punctuated Equilibrium occurs when an industry’s long term stable structure is punctuated with periods of rapid change by innovation. Hypercompetitive industries are characterized by permanent and ongoing innovation and competitive change. Company Differences There can be significant variances in the profit rates of individual companies within an industry. In addition to industry attractiveness, company resources and capabilities are also important determinants of its profitability. Models provide useful ways of thinking about competition within an industry – but be aware of their limitations. Copyright © Houghton Mifflin Company. All rights reserved.

68 Punctuated Equilibrium and Competitive Structure
Figure 2.6 Punctuated Equilibrium occurs when an industry’s long term stable structure is punctuated with periods of rapid change by innovation. Industry Structure revolutionized by innovation Periods of long term stability Copyright © Houghton Mifflin Company. All rights reserved.

69 Environmental Analysis: Review
Copyright © Houghton Mifflin Company. All rights reserved.

70 The Big Picture: the strategy model
Environ-ment FIRM Strategy External Analysis

71 Environmental Analysis: Overview of Topics
Industry Analysis What is an industry? Five Forces Model 6th Force Macroenvironment Analysis 6 Forces or Factors Other Industry Factors Strategic Groups Industry Life Cycle Copyright © Houghton Mifflin Company. All rights reserved.

72 Copyright © Houghton Mifflin Company. All rights reserved.
External Analysis Macroenvironment National & Global Industry Firm Industry Firm Firm Firm Industry Industry Copyright © Houghton Mifflin Company. All rights reserved.

73 Industry analysis: Porter’s Five (6) Forces Model
Figure 2.2 Complementors Source: Adapted and reprinted by permission of Harvard Business Review. From “How Competitive Forces Shape Strategy,” by Michael E. Porter, Harvard Business Review, March/April 1979 © by the President and Fellows of Harvard College. All rights reserved. Copyright © Houghton Mifflin Company. All rights reserved.

74 6 Macroenvironment Elements
Copyright © Houghton Mifflin Company. All rights reserved.

75 Strategic Groups in the U.S. Pharmaceutical Industry
Figure 2.3 Copyright © Houghton Mifflin Company. All rights reserved.

76 Stages in the Industry Life Cycle
Strength and nature of five forces change as industry evolves Figure 2.4 Copyright © Houghton Mifflin Company. All rights reserved.

77 “Strategy is a choice on how to compete.”
- Michael Porter Copyright © Houghton Mifflin Company. All rights reserved. © RoyaltyFree/ Stockdisc/ Getty Images


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