1. Using Customer feedback for Automated Test-suite
execution and reporting for better
Customer Advocacy
Amrita Gangwani – Software Engineer
Ridhi Jain – Software Engineer
Divya Gupta – Software Engineer
Amrita Gangwani

2. Number of test cases executed for all platforms supported: ~2.4 L
Abstract
*Numbers are just for indicative purpose, this is not the actual data.
Number of test cases executed for all platforms supported: ~2.4 L
Approximate unique configurations supported: ~1.5 billion
Ensuring release quality on all configurations is a big challenge
We use statistics to pick configurations for regression and test plans
Platforms supported
Number of Flash player installations per month

3. How it works?

4. Sources of customer Issues

5. First step is to look for keywords
How we solve it?
First step is to look for keywords
Keywords are identified in the user query

6. Test cases are automatically executed as mapped to keywords identified
Execute Mapped Test-Cases
Test cases are automatically executed as mapped to keywords identified

7. Execution Result
On completion of the test suite, test run status is displayed. Logs suggest that
a failure is reported.

8. Automated Test Report
After execution of run, the failure report is sent and stakeholders are informed.

9. Thank You!!!