3. IMPACT OF STRESS ON PEOPLE AND COMPANY
Decreases:
Quality of life for employees
both personal and professional
Quality of Work Performance
Quality of Customer Service
Increases to:
Stress and stress-related illnesses
Turnover
Costs of doing business

4. The Respectful Workplace End Toxic Behavior. Restore Respect
The Respectful Workplace End Toxic Behavior. Restore Respect. Increase Profits.
Launching January 2019!!!!!

5. What Does Respect and Civility Look Like?
Consideration for others’ feelings and boundaries
Kindness
Etiquette
Self-Control
Tolerance
Recognition of everyone’s value in the workplace

6. Examples of Uncivil and Disrespectful Conduct
Yelling
Having a condescending attitude toward others
Shaming others for asking to have their boundaries respected
Showing up late for meetings
Teasing someone about their appearance or clothing
Using profanity

7. Emotional Intelligence

8. What is Emotional Intelligence?
Emotional awareness, including the ability to identify your own emotions and those of others;
2. The ability to harness emotions and apply them to tasks like thinking and problems solving;
3. The ability to manage and regulate your own emotions;
4. The ability to recognize how your behavior is impacting another person’s emotions.

9. The Respectful Workplace End Toxic Behavior. Restore Respect
The Respectful Workplace End Toxic Behavior. Restore Respect. Increase Profits.
Launching January 2019!!!!!