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UNIT 1 THE MARKETING CONCEPT

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1 UNIT 1 THE MARKETING CONCEPT
Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun

2 AFTER LEARNING THIS UNIT YOU SHOULD BE ABLE TO:
1.Explain what marketing is. 2.Understand the role of marketing and what marketers do. 3.Recognize the ways of satisfying customers. 4.Rationally analyse customers’ needs. Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun

3 What things happening around you are related to marketing?
I. What Is Marketing? Eliciting question: What things happening around you are related to marketing? Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun

4 Marketing is a process of finding out the needs and wants of the market then designing products or services to satisfy these needs and wants in order to achieve organizational objectives. Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun

5 Marketing is getting the right goods and services (product )
to the right people, (target market) at the right place, (place) at the right price, (price) at the right time with the right communication. (promotion) Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun

6 The four P’s of marketing
Marketing affects choices about How to get the product to people How to tell people what is on offer How much to charge What will be made Product Price Promotion Place

7 The 4P’s theory of marketing was proposed by E. Jerome McCarthy in The four Ps concept is explained in most marketing textbooks and classes. Later, Bob Lauterborn, professor of advertising at the University of North Carolina replace the Four P's with his Four C's. Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun

8 The Four Ps The Four Cs Marketing Mix Product Place Promotion Price
Conven- ience Customer Solution Customer Cost Communication

9 Market A market is a place where buyers and sellers gathered to exchange their goods and services. A market is the set of actual and potential buyers of a product or service. These buyers share a particular need or want that can be satisfied through exchanges and relationships. Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun

10 Marketing is to Find out what your customers need and want
Tailor your product to fit those needs and wants better than your competitors to make a long-term profit Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun

11 II. The Role of Marketing
organization customer marketing Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun

12 Marketing is vital to both
Revenue for-profit organization not-for-profit organization Supporting the mission Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun

13 Mission is the reason why the organization exists.
Revenue – Cost = Profit Mission is the reason why the organization exists. Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun

14 Marketing offers benefits to the society.
Can you give some examples? Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun

15 Connecting to the Internet
Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun

16 Customer should be put at the centre of any business.
Key Points of This Unit Marketing is a process. Customer should be put at the centre of any business. Marketing is vital to any business. Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun

17 Key Points of This Unit A business should be socially responsible.
Product, Price, Place, Promotion is called the marketing mix. The marketing concept can help you when you start your own business. Copyright  2010 Qinghua University Press PPTs t/a English for Marketing by Li Dongmei, Tan Ying, Jiang Xia, Wei Aiyun


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