1. WLN Coaching At A Lead Level

2. Working side by side 8-10 hours per week
Sales Manager & DSR
Working side by side 8-10 hours per week
Coaching at individual lead portal level

3. LN Distribution Report
#1 Objective
Coach Every LN Specialist
Every WLN Lead to Conversion

4. 2011 WLN Leads
Sort Report type YTD
Review portal notes
Did LN Specialist ask for appointment at point of contact?

5. Drill Down to the Lead Level
Review portal daily and drill down to the lead level.
Meet/call with Lead Specialists, review lead notes, call customers, role play, share dialogue, etc.
Coach to conversion.

6. Establishing a Safety Net for Leads
Before a lead can be assigned as “InActive,” every Manager must call the lead and determine for themselves if the lead should be placed in “InActive.”
If so, the Manager assigns the status.
If not, the Manager reassigns the lead.
“InActive”

7. DSR In The Office
Conduct a 3-hour meeting with all Lead Specialists (new and existing). Every element is:
Discussed
Demo’d
Performed
Practiced
Use this going forward!
Existing and New LN Specialists complete

8. Sales Manager Receives WLN Lead Notification
Steps for Managers
Sales Manager Receives WLN Lead Notification
Call LN Specialist: Ask did they ask for the appointment.
Call GSM: Ask did they ask for the appointment.
Call Customer: Check in, is everything okay? Has service experience been acceptable?

9. Weichert’s Point of Sale Close for the appointment Every Time
Weichert Point of Sale
Close for the appointment Every Time

10. Weichert’s Point of Sale
WLN Conversion
Next 30 day focus Coach asking for the appointment with each Warm Transfer

11. Recruit More Lead Specialists
WLN Sales
The system will help you if you have the recommended # of Lead Specialists
If you Pause any Lead Specialist, your Active Lead Specialists will drop
Ensure you have enough on so the system standards can work!
Join Us!
75% of the leads we are passing out are generated from . . .
Brand X listings
Real-IQ found that 33% of WLN leads bought or sold a property.
1 in 3 WLN leads close within a year!