1. Managing & Celebrating cultural diversity in the workplace
Amy Hanson, Kelsie DeKarver, and Dalton Harmon

2. Introduction Who we are… Holland America Cruise Line
International Tourism Company
14 international cruise ships
Employs over 40+ different nationalities

3. Why is this training needed?
Employees must learn to live and work together cohesively
Assist newly hired employees as they adjust to a cultural work environment

4. Employee Training Information
When will the training be held?
As part of the Onboard New Hire Employee Training
Who will be providing the training?
The Human Resources Department
How long will the training last?
2 Hours
Plus…Diversity Activity

5. Managing & Celebrating cultural diversity training

6. Introduction Define… Know…. Diversity Culture Co-culture
The challenges of diversity in the workplace
How to embrace diversity in the workplace
How we can integrate diversity into the work place.

7. Definitions Diversity Culture Co-Culture
The Presence of a variety of cultural groups.
Culture
Any group of people that share a way of life.
Co-Culture
A marginalized group whose members make valuable contributions to society and their respective communities but are disenfranchised by the dominant group.

8. Challenges of Diversity
Stereotypes
Prejudices
Discrimination
Negative Attitudes
Outlook on other cultures

9. How are these challenges exhibited?
Disagreements about tasks
Language communication differences
Negative attitudes about working with someone

10. Embracing Diversity Talent is blind to diversity
Learning to embrace diversity is key
40% of new workers will be minorities by 2020

11. Activity

12. Activity
Discussion
Why is it that most of us do not think about going out of the boundaries?
We had to draw outside of the lines. This is what is required of us when we interact with others as every thinks differently (outside of our boundaries or "box").
Why is it so hard to understand others' point of views?
HINT: We often so busy thinking about our point of view, that we fail to see others' point of views. In addition, we tend to judge others ideas rather than try to understand them.

13. Integrating Diversity
Have an action plan
Things to we should include…
Make opportunities available for all
Employees need to feel their voice is heard
Use a Buddy System

14. Activity

15. Review Diversity allows us to grow We all come from various Cultures
We all belong to various Co-cultures
The challenges of diversity in the workplace
How to embrace diversity in the workplace
How we can integrate diversity into the work place.

16. Conclusion Holland America Cruise Line
Employs over 40+ different nationalities
Employees must learn to live and work together cohesively
Cultural Diversity in the work place is continually growing
40% of new workers will be minorities by 2020
Opportunities available for all

17. Questions?