1. 2009 The State of Durham’s Image presented by

2. How and Why Does DCVB Monitor Image?
Image is a core element of branding.
Branding is central to marketing a community for economic and cultural development.
If a community doesn’t protect and foster its image, others will.
3 out of 5 jobs in Durham are held by non-resident commuters.
80% of newcomers and relocating executives experience a community first as a visitor.

3. Durham Self Image

4. Overall, I am proud of Durham (Durham Residents)

5. Overall, I am pleased with Durham as a place to live (Durham Residents)

6. Overall Image of Durham Public Schools by people with children attending DPS

7. Durham Resident Perceptions of Safety (City and County)

8. Durham Police Department is doing a good job of protecting and serving Durham’s residents.

9. From my personal experience, Durham has a gang problem (Durham Residents)

10. NON-RESIDENT IMAGE OF DURHAM

11. Durham’s Image Inside and Out Ratio of Positive to Negative Responses (2009)

12. Statewide Image of NC’s Five Largest Cities

13. Percentage of People in Wake and Orange Counties with a Positive Image of Durham

14. Percentage of People in Wake and Orange Counties with a Negative Image of Durham

15. Perceived Location of Research Triangle Park

16. Polycentric Family of Communities

17. My personal experiences in Durham have been positive.

18. Percentage of North Carolina adults who have heard of or attended an event at DPAC – Durham Performing Arts Center

19. Based on the way people talk, I would expect positive experiences in Durham.

20. Overall Image of Downtown Durham

21. Other Image Indicators

22. Durham Resident Opinion on Billboard Ordinance Prohibiting Additional Billboards or Billboard Upgrades

23. Durham’s Appearance and Physical Upkeep Should be a High Community Priority

24. Durham Residents Familiar with the Overarching Durham Brand Signature “Durham, Where Great Things Happen” (Durham Residents – generalizable)