1. Measuring patient satisfaction at Minnie Jones Health

2. 2018 Q4 English Aggregate Total respondents: 249
Collected over a 90-day period
Exclusions: new patient appointments, unless completed after the appointment

3. Demographics

4. Demographics

5. Demographics

6. Demographics

7. Access to Care

8. Access to Care

9. Access to Care

10. Access to care

11. Access to Care

12. Appointments

13. Appointments

14. Health Center Physical space

15. Health Center physical space

16. Handicap access

17. Front desk staff

18. Front desk staff

19. Front desk staff

20. Nurses/medical assistants

21. Nurses and medical assistants

22. Nurses and medical assistants

23. Medical/dental provider

24. Medical/dental provider

25. Medical/dental provider

26. Medical/dental provider

27. medical/dental provider

28. Medical/dental provider

29. Medical/dental provider

30. Medical/dental provider

31. Health goals

32. Health goals

33. referrals

34. referrals

35. Sliding fee scale

36. trust

37. Medical home

38. Medical home

39. affordability

40. Financial health literacy