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Published byAbigail Benson Modified over 5 years ago
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Reducing Delayed Transfers of Care (DToC) in Mental Health
- a System success story
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BNSSG CCG/STP Geography
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Local Mental Health Landscape
Inpatient Mental Health services from AWP DToC mainly in Psychiatric Intensive Care & Later Life beds Complex landscape - three local authorities
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The challenges High level of Out of Area placements – financial impact on Provider and Commissioner Mental Health - National target to reduce MH DToC to 3.5% by April 2018 Insufficient data relating to DToC prior to November 2017 Better value – Out of Area
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Key issues caused by DToC
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MH Enabling Discharge Programme
Set up in November 2017 Three Working Groups to address various issues causing delays in discharge: Operational Standard & Coding Working Group Market Management Working Group Partnership Working T&F Group
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DToC Performance November 2017- June 2018
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Achievements – System Benefits
Financial benefits Pro-active approach through a system ‘solution’ and pathway mapping Integrated Discharge Services Improved Provider Management Improved parity between physical & mental health in the management of DToC Improved recording and reporting of DToC Aligning MH with physical acute practice Consistent approach to managing DToC
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Lessons Learnt Persistent focus on reducing DTOCs
Early engagement with external partners Development of system wide SOPs (DToC Calls, Brokerage Teams, Managing Expectations etc.) Alignment of consistent physical & mental health practice in DToC
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Ongoing challenges Summer impact of holiday cover amongst partners
Renew skill base and train staff New funding structure for placements by one of the Local Authorities
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