1. April 26, 2017 Tailored Program for FEAT By Dr. Deborah Bright
An Essential of Leadership: Communicating Inspiring Messages Down the Organization
April 26, 2017
Tailored Program
for
FEAT By
Dr. Deborah Bright

3. Big Picture Perspective
In a Changing Environment…
What Makes the Difference Between an Effective Leader and a So-So Leader?

4. Explore What it Takes to Communicate Messages Down the Organization in an Inspiring Way

5. 2. Watch out for routine ways of thinking and operating
Becoming a More Effective Communicator
Important Performance Perspectives:
No Absolute Answers
think more or less effective
2. Watch out for routine ways
of thinking and operating
keep an open mind

7. What Made the Difference?

9. Communicating the Big Picture

10. Inspiring & Involving Employees
Communicating the Big Picture Message
Include Everyone
Use Everyday Language
Put People in the Picture

11. Inspiring & Involving Employees
Communicating the Big Picture Message
Include Everyone
Use Everyday Language
Put People in the Picture
Communicate the Big Picture Repeatedly

13. Sustaining Commitment
At your table:
Discuss how you handle being asked to deliver a message you don’t believe in or think is the right thing to do.

15. Embellishing the Message
Instilling Confidence

16. Building Self-Confidence
How Do You Become Confident?

17. Building Self-Confidence Consists of:
Knowledge and Experience
Successes
Control

18. Instilling Confidence in Employees Message Needs to:
Talk about successes
Provide a clear direction of what it will take
Highlight past successes
When possible, answer: Why, When, What, Who, Where and How
Sell value – Link value to the goal
During Q+A
This is where we simply answer the question. We are not there to answer individual questions, we need to address whole audience.
Watch TV = “I’m getting to your question”