1. Introducing eCentral Seminar
A guide for managers
on how to action a request to book on a course

2. What is Seminar?
Seminar is the new way of booking onto our classroom courses
It’s a quick and easy way to manage your course bookings with
Automatic approval request to your manager
Option to join a waiting list
Automatic confirmations and notifications
Certificates of Attendance

3. Request for approval received
Whenever a member of your staff wishes to attend a course, their booking request will automatically generate an to you as their manager for it to be approved
This will include a link to follow to action the request
Note: If you are not the staff member’s manager, do not action the request - notify

4. How do I action a request?
Once you click on the link, it will take you to the eCentral homepage
Log into your account

5. How do I action a request?
A list of staff requesting approval to attend courses will appear
Approve or decline the request by clicking onto the appropriate response then click on ‘update requests’
Note: If you have any issues regarding an individual’s attendance, it is recommended that you discuss them with the individual before declining a request.
If you decline, the individual will receive a message advising them to contact you to discuss why.

6. How will I know if the booking has been confirmed?
Seminar will generate an automatic to both the individual and their manager confirming that the booking has been successful.
As a manager, it is your responsibility to ensure that staff members are appropriately released to attend the full duration of the course.
Should the staff member need to cancel their booking, please read our cancellation policy and follow the cancellation process

7. Who can I contact? Learning Pool 0845 074 4114
Learning and Development Team