1. Banking
Business challenge
As Amret grew, its core banking systems were struggling to keep up. At peak times, unresponsive systems frustrated both staff and customers, creating a risk of losing ground to competitors.
Transformation
Amret upgraded to a pair of IBM® Power® S824 servers and introduced a new-generation IBM Storwize® V7000 with an SSD pool to support its Temenos T24 core banking application, serving over 1,000 users.
“The new generation of Storwize is helping us to stay on top of growth by ensuring that our core banking systems can consume data as fast as they need it.”
—Sokphak Touch, Senior Manager of IT Systems, Amret
Business benefits:
50% cut
in time taken to complete overnight processing, eliminating overruns
Increased
customer and employee satisfaction ratings per annual survey
Gained
performance and capacity to support digital self-service transformation
Amret MFI
Cuts overnight processing by 50% and accelerates in-branch services
Solution components
IBM® AIX®
IBM Power® S824
IBM Storwize® V7000
Client Name
Amret MFI
Company Background
Microfinance Institution “Amret” is a leading micro-finance institution in Cambodia. Amret’s focus is on providing small development loans to individuals in rural areas and medium loans to small and mid-sized enterprises. It also offers a broad range of banking and financial services, including deposits, payment services, money transfer and ATM services. As of May 2018, Amret had USD865 million total assets, over 400,000 customers, and 156 branches throughout Cambodia.
Business challenge
As Amret grew, its core banking systems were struggling to keep up. At peak times, unresponsive systems frustrated both staff and customers, creating a risk of losing ground to competitors.
The benefit
Cut overnight batch runs from six hours to 3 hours: a 50% reduction. Improved online application performance for faster in-branch service. Enhanced staff efficiency and customer satisfaction.
Pull Quote
“The new generation of Storwize is helping us to stay on top of growth by ensuring that our core banking systems can consume data as fast as they need it.”
—Sokphak Touch, Senior Manager of IT Systems, Amret
Solution components
IBM® AIX®
IBM Power® S824
IBM Storwize® V7000
Case study Link
Microfinance Institution “Amret” is a leading micro-finance institution in Cambodia. Amret’s focus is on providing small development loans to individuals in rural areas and medium loans to small and mid-sized enterprises. It also offers a broad range of banking and financial services, including deposits, payment services, money transfer and ATM services. As of May 2018, Amret had USD865 million total assets, over 400,000 customers, and 156 branches throughout Cambodia.
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