1. BTEC National Diploma HSC
Unit 27 – Dealing with Challenging Behaviour .
Lesson 3

2. Brief recap So far we have looked at the following:
Types of challenging behaviours,
Triggers for challenging behaviours,
Legislation.

3. Challenging behaviours

4. Triggers

5. Legislations – Due Friday 07.02.2014

6. Strategies ????
Think back to your placement and identify the various strategies which you have used in order to deal with the challenging behaviour of your service users ?

7. Dealing with challenging behaviour – a visual explanation.

8. What do this term mean?
How to minimise the effects of a challenging behaviour ?

9. Minimising the effects of challenging behaviour
This concept focuses on the ways which can be used in order to minimise the effects of challenging behaviours identified in P1,
Minimising the effects of challenging behaviour is essential in order to ensure that both the service providers, service user demonstrating the challenging behaviour and the other service users are safe and cared for as required.

10. Minimising the effects of challenging behaviour
Positive behaviour management techniques used to minimise the effects of challenging behaviour would be things such as ignoring behaviours which are destructive, dangerous or harmful to others.
Body language is essential when minimising the effects of challenging behaviours as negative/aggressive or closed body language might aggravate the situation.
Effective communication such as the use of the right tone of voice or pitch of voice are also essential when minimising the effects of challenging behaviours within a health and social care setting.

11. Specific Approaches
Those are the approaches which can be used within a variety of health and social care setting to deal with challenging behaviour.

12. Specific Approaches
Providing support entails ensuring that the service providers displaying challenging behaviour is fully supported when attempting to minimise their challenging behaviour,
Partnership working will entail depending on the care setting in which the challenging is displayed, working in partnership with other healthcare professionals in order to identify effective ways to deal with challenging behaviour.

13. Methods of intervention
Those are the intervention which will be put in place in order to deal with challenging behaviour effectively.
Those can vary from setting to setting and depend on the needs of the your service users.

14. Methods on intervention
Seeking help entails again seeking support within the organisation or outside agencies which can provide you with support when dealing with challenging behaviour.
Applying rewards and/or sanctions

15. P3 Tips
In order to achieve P3, you will need to suggest 5 strategies which can be used to deal with challenging behaviour on pp.2 of the specification for this unit under “how to minimise effects of challenging behaviour.
The format you must use in FACTSHEET, there is an example on your blog.
You will need to pick 1 of your chosen challenging behaviour identified in P1, and choose strategies which are relevant to it.
You will need to ensure that your explanation for your chosen strategies are explained in the context of either your own work placement or a fictional situation.

16. P3 Tips (Factsheet) – Structure
Chosen strategy,
Define chosen strategy generically,
Explanation in context of your strategy used in a health and social care setting – making clear links to your chosen challenging behaviour.