1. Higher Education CIO Methodology
James M. Dutcher

3. Higher Education Yearly IT Planning

4. IT Organizational Review

5. Assessment Executive Management Departments IT Dept Stakeholder Groups
Students
Faculty
Staff

6. Alignment
Verify assessment information/documentation to compare/contrast with:
Organization goals, mission, values
Client/User needs
Budget/capital
DELIVERABLE => Report to executive management on where we are at (with issues highlighted for immediate action)
Alignment
Verify assessment information/documentation to compare/contrast with:
Organization goals, mission, values
Client/User needs
Budget/capital
DELIVERABLE => Report to executive management on where to we are at (with issues highlighted for immediate action)

7. Verify/Prioritize Issues
Perform Gap Analysis
Develop 4 Phase 90 day Plans based on ranked issues/projects illustrated on this map
Address issues that need attention immediately
Address critical decisions that cannot be postponed
Determine (organizational) quick-wins
Note major decisions and/or large expenditures that can be deferred until overall IT Strategy is developed
Verify/Prioritize Issues
Perform Gap Analysis
Develop 4 Phase 90 day Plan based on ranked issues/projects illustrated on this map
Address issues that need attention immediately
Address critical decisions that cannot be postponed
Determine (organizational) quick-wins
Note major decsions and/or large expenditures that can be deferred until overall IT Strategy is developed

8. IT Governance Establishment
Established to address:
College/university IT governance
Assessment information
Organizational Objectives
Strategic Alignment

9. IT Strategic Plan Multi-year vision/goals Drives
IT Tactical Plans – 1 year view
Project Management
90 day project plans
IT Operational Plans – day to day operations
Daily IT operations w/ metrics to gauge success & operational optimization considerations
IT Strategic Plan
1-3 Year Scope

10. IT Planning Tactical Strategic OIT Mgt Tactical Plans
E-Learning Plans
IT Business Plans
Staff & Faculty
Development
Student Services
Etc.
Academic Technology Tactical Plan
Campus IT Tactical Plan
Academic Technology Strategic Plan
Campus Strategic IT Plan
Institutional IT Strategic Plan
Strategic
Institutional Strategic Plan

11. IT Dept. Management Model
Strategic
OIT
Management
Executive IT Management
IT Org. Management
IT Governance &
Steering Committees
Internet
Instructional Technology
Administrative Systems
Library
Policy
Security
Info. Tech. Strategy
Mission
Goals
Campus Strategic IT
Plan
Academic Tech. Strategic Plan
Info Tech Planning
Strategic Project Office
Project Id & Selection
Project Management
Tactical & Budget
IT Processes & Procedures
Policies & Procedures
Standards
IT Best Practices Methods & Management
Day-to-Day IT Management
Admin. Systems
Legacy
Misc. Servers &Systems, HW/SW
ERP
Network Administration
Data, Voice, Video
Wired
Wireless
HW/SW
Web Management
Internet
Intranet
Portal
HW/SW
Academic IT Mgt
Instructional Technologies
Classroom IT
Computer labs
CMS
HW/SW
Integration & Security
Protocols
EAI
Disaster Recovery
HW/SW
Tactical
IT Training Management
Technology Training
Business Process Training
For Students, Faculty, Staff
Knowledge Management
On-line Documentation Library
Library
Data Warehousing
IT Helpdesk/Support
Management
Academic Technology
Distance Learning
Campus IT
CRM
IT Knowledge Management

12. IT Operations Methodology
Define
Improve
Control & Stabilize
Measure
What is not defined cannot be controlled
What is not controlled cannot be measured
What is not measured cannot be improved

13. 90 Day Plans

14. Project Determination
Projects (portfolio) viewed as assets
ROI based on:
Return of $$ invested
Academic Improvements
Savings realized
Community Obligations – translates to risk mitigations
Four Asset classes to classify project undertakings

15. VP/CIO Due Diligence and IT StartUp & On-going Planning/Activities

16. Establish/Review (Start-Up) Teams
On-going review/communications with:
Line Management
Executive Director
Network Services
User Services
Application Services
Human Resources
Academic IT Development