1. A definition of performance management
‘A process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance’.
Source: CIPD

2. Four part performance management model
Plan
Monitor
Review
Reward
Source: Moretti

3. Four challenges for organisations
Developing rewards, recognition, and career opportunities
for specialists
Creating unified vision in an organisation of specialists
Devising the management structure for an organisation of
task forces
Ensuring the supply, preparation and testing of top
management people
Peter Drucker

4. Four signs of high performance people
Motivated to proactively execute their authority
to fulfil their responsibilities
Stimulated to perform their work and achieve superior results
Inspired to communicate their progress and results
Willing to accept responsibility for those results
Source: Graeme Dobson

5. Four things a job should have
Variety
Autonomy
Wholeness
Feedback

6. Four signs of a performance culture
People feel comfortable talking openly about performance
Individuals know how what they are doing makes a difference
People show commitment to achieving shared objectives
When there are problems, people work together to resolve them

7. Six ways to manage performance management
Focus on outcomes that meet business objectives,
rather than outputs
Manage performance by cascading down from the top
and building bottom-up
Define and use measures that evolve over time
Use a mix of short and long term measures, and select
measures that link cause and effect
Measure effectiveness (doing the right things) and
efficiency (doing things right) in parallel
Relate individuals' reward and remuneration to
achievement of outcomes

8. Control your destiny or someone else will
Jack Welch’s six rules
Control your destiny or someone else will
Face reality as it is, not as you wish it were
Be candid with everyone
Don’t manage, lead
Change before you have to
If you don’t have a competitive advantage, don’t compete
Source: Jack Welch