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Published by본승 윤 Modified over 6 years ago
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Sharon Duggan, Registration Service Steve Scott, Tell Us Once
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It all began………… Customer expectations………… Our expectations………..
A potted history It all began………… Customer expectations………… Our expectations………..
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The reality The Frustrations…….. The Changing Landscape………
Was it really Tell Us Once?
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What happened then Frustrations……..
Did we all understand? Frustrations and solutions
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All friends again Operations Group…………. Change Control Group…………..
Change Control Board……….. New Business Team……….
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