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Learning partnership meeting Oberwesel, Germany
Introduction Negotiation Management
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Harvard Concept Prisoners Dilemma Sinai Conflict 14.04.2019
Negotiation Management
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Overview: Harvard Concept
Separate people from problem Focus on interests, not positions Invent options for mutual gain Insist on using objective criteria Negotiation Management
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Main obstacles during negotiations
Overhasty judgements The search for the „RIGHT“ solution The assumption, the cake is limited The assumption that others have to solve their problems themselves Decision based on strength of will Negotiation Management
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1. Separate people from problems
Negotiation Management
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1. Separate people from problems
Three reasons for challenges: Communication Emotions Perception Negotiation Management
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2. Focus on interests, not positions
You can‘t negotiate on positions Key interest are the basic needs To find out interests: Ask why – and why not Make your own interest transparent Negotiation Management
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3. Invent options for mutual gain
Separate the development of alternative solutions from the decision! Assess the different interests Identify common interest Get different opinions Negotiation Management
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4. Insist on using objective criteria
Checkability Set criteria / standards jointly Search jointly Discuss openly about the criteria Stringent application Negotiation Management
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4. Insist on using objective criteria: developing objective criteria
Fair standards Market value Scientific judgments Professional standards Efficiency Costs Court decisions Equal treatment Fair procedures Coin flips Taking turns Drawing lots Letting a third party decide Choosing the last best offer Criteria need to be independet of each side‘s will Legitimate and practical Negotiation Management
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Developing a win-win strategy
Your problem is your problem Your problem is also my concern I rule / lead over the others We lead the process Relationship as pressure point Relationship as „own“ interest Null-sum game: one‘s loss – another one‘s gain Both win – „game of variables“ (creativity!) Negotiation Management
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Negotiation styles Negotiation Management
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