1. Director of Information Technology Services (ITS)
Anthony Hardy
Director of Information Technology Services (ITS)
Office: CTC 135/118
Phone:

2. WCCD HelpDesk Computer Technology Center, Room 118
Phone: (ext. 2464)
CALL for emergencies
Hours of Operation (Central Time)
Monday - Thursday
7:00 a.m. - 9:00 p.m.
Friday
7:30 a.m. - 2:00 p.m.
Saturday & Sunday
Closed

3. WCCD ITS Web Page

4. Julia Moss, HelpDesk Coordinator and Lab Administrator
New ITS Employees
Julia Moss, HelpDesk Coordinator and Lab Administrator
Nathan Burnett, IT Technician

5. IT Services Computer, Network (incl. wifi), Internet, and Phone
File and Print
Classroom Technology
Online Learning Support
WCCD HelpDesk
Budgeting and Planning Support for Technology
Security
Technology Training
Custom Integrations (GovNet Accounts, Blackboard, HERO, SPOL, and much more!)

6. Password Security 10 characters (Uppercase, Lowercase, and numbers)
Use multiple words
NEVER give your password to anyone
NEVER write your password down
Change every 180 days or less

7. Password Change Demo

8. WCCD HelpDesk, Revisited
Computer Technology Center, Room 118
Phone: (ext. 2464)
Hours of Operation (Central Time)
Monday - Thursday
7:00 a.m. - 9:00 p.m.
Friday
7:30 a.m. - 2:00 p.m.
Saturday & Sunday
Closed

9. Questions?