1. STAYRIGHT

2. Grace O. Juliet D. Belce D. Angela C.
OUR TEAM
Grace O Juliet D Belce D Angela C.

3. ETHICS MATTER.
MAKE THE RIGHT CHOICE.
STAYRIGHT
Focus on 3

4. PROBLEM
When travellers book hotels, they generally only know about its prices, rooms, and customer reviews; guests remain unaware of unethical practices.
SOLUTION
Given hotels at similar prices, we found that guests tended to choose the more ethical one. Our app uses ethical evaluations to change guest’s hotel choice.
Focus on 3
This is our value proposition

5. AGENDA Heuristic Evaluation Results Revised Interface Designs
Implementation Status & Demo
Plans for the Future
Summary
Focus on 3

6. HE RESULTS

7. VIOLATIONS (SEV 3 & 4) H2 (Match Before System & Real World)
H3 (User Control and Freedom)
H4 (Consistency)
H7 (Flexibility and Efficiency of Use)
H8 (Minimalist Design)
H10 (Documentation)
Focus on severity 3-4 issues

8. HE THEME #1 Data visualizations and documentation were weak.
We needed to improve how we helped our users interpret:
Wage data
Which hotel to stay at when comparing
StayRight scores and how they’re calculated
How to earn points towards rewards
Focus on severity 3-4 issues

9. HE THEME #2 Users could only perform key actions from certain screens.
We needed to accommodate different usage patterns.
Focus on severity 3-4 issues

10. VIOLATIONS NOT ADDRESSED
Two violations of H4: Consistency & Standards we don’t address:
Knowledge of one’s workplace and other workplaces is the real treasure.
We ended up removing this screen altogether.
We will not increase incentives for employees.
There was no need to remove the extraneous back button on the Maps tab.
Focus on severity 3-4 issues

11. REVISED INTERFACE DESIGNS
a. Major Design Changes - Present the 3 biggest changes between your low-fi sketches (from last week) and the new sketches of your updated interface that you started in studio. Show the before and after sketches and explain your rationale for making those changes.
b. Medium-Fi Prototype Task Flows - Present your 3 tasks as a series of storyboards of task flows (annotated screenshots from your medium-fi prototype, arrows between screens, etc.)

12. TOP 3 DESIGN CHANGES Showed users a clear winner when comparing hotels
Added a logout option (in the profile page) for travelers and hotel staff
Developed in-all documentation
Focus on 3

13. DESIGN CHANGE #1 Showed users a clear winner when comparing hotels
Speaker provides rationale

14. DESIGN CHANGE #2
Added a logout option in the profile page for hotel staff and travelers

15. DESIGN CHANGE #3 Developed documentation for: How to earn points
StayRight Score
Wages

16. IMPLEMENTATION STATUS

17. TOOLS USED
Figma
Invision
Adobe Color Wheel
Xcode
GitHub

18. IMPLEMENTED FEATURES
Task #1
Earn points and rewards from your stays

19. IMPLEMENTED FEATURES Task #1 Wizard of Oz Techniques
Earn points and rewards from your stays
Wizard of Oz Techniques
Shiatsu Massage already unlocked
Rewards preset to be available for unlocking

20. IMPLEMENTED FEATURES Task #1 Hard-Coded Data
Earn points and rewards from your stays
Hard-Coded Data
Traveler has somehow accumulated 30 points upon opening the app
Traveller earns +5 points for each stay at an undefined hotel
Traveller somehow spends a static amount of money on hotels, with a static breakdown of spending categories

21. FUTURE FEATURES Task #2 Task #3 Find and compare ethical hotels
Find better employers

22. PLAN Revise the med-fi screens that serve these features
Breaking down implementations into smaller coding sub-tasks, using Asana
Ensure code quality by creating branches for each coding sub-task, checking in code frequently, & reviewing pull requests before merging
Use rigorous testing

23. PLAN Revise the med-fi screens that serve these features
Breaking down implementations into smaller coding sub-tasks, using Asana
Ensure code quality by creating branches for each coding sub-task, checking in code frequently, & reviewing pull requests before merging
Use rigorous testing

24. PLANNED WoZ TECHNIQUES
Preset account information for the hotel staff user:
Works at Hotel Astoria as a housekeeper, since 2015
Hourly wage is $7.51
More pre-populated workplace reviews with fake text
Existing reviews and data from hotel employees are spontaneously existent

25. PLANNED HARD-CODED DATA
Each hotel’s StayRight score is predefined
The traveler can only search, select, and compare preset hotels
Opportunities at other hotel workplaces

26. ISSUES / QUESTIONS
How can we verify that the hotel employee actually works at the workplace they’ve reviewed?
How will users react to our implementation of rewards?

27. SUMMARY
Information is the reason why people use our app. Our value hinges on honesty and understandability!
We need to show travelers why ethics matter and reward them for supporting hoteliers’ good practices -- and we need to make it easy to do so.

28. Appendix
Other Design Changes

29. HE Results: Severity 4 Issues
H3. User Control and Freedom
Allow users to switch between traveler & hotel staff modes
Focus on severity 3-4 issues

30. HE Results: Severity 3 Issues
H3. User Control and Freedom
Unclear which hotel a traveler should stay at based on the comparison. Need to display a clear winner
H8. Aesthetic and Minimalist Design
Difficult to understand visualizations of wage data in hotel staff view
H10. Help and Documentation
Unclear how to earn points as a traveler, which hurts motivation
Focus on severity 3-4 issues

31. HE Results: Severity 3 Issues, cont.
H2. Match Between System and Real World
It’s unclear what a StayRight score and its components mean and how they’re calculated
H7. Flexibility and Efficiency of Use
Split Your Hotel and Other Hotels into separate pages for hotel staff
H4. Consistency and Standards
Include booking option directly on a single hotel page, not just when the traveler compares it to another hotel
Focus on severity 3-4 issues