1. Deliver a Next Generation Employee Experience
Human Resources Service Delivery Suite

2. Directions Insert slides into existing decks or use stand alone
Example Introducing ServiceNow Value:
Or other PPT you’ve created to show value of project
PDF version for flyers or posters: to-improve-hr.pdf

3. Deliver a Next Generation Employee Experience1
Reduce the number of opened requests or cases by providing employees with self- service access to information. 1 1
PROVIDE INSTANT ANSWERS TO QUESTIONS

4. Deliver a Next Generation Employee Experience2
Make it easy for employees to quickly make requests and get help when needed. 2 2 1
ALLOW EMPLOYEES TO REQUEST ANY SERVICE
PROVIDE INSTANT ANSWERS TO QUESTIONS

5. Deliver a Next Generation Employee Experience3
Improve efficiency, accuracy, and time to resolution by automatically routing requests to subject matter experts. 2 1
ALLOW EMPLOYEES TO REQUEST ANY SERVICE
PROVIDE INSTANT ANSWERS TO QUESTIONS 3 3
AUTOMATICALLY ROUTE REQUESTS TO THE RIGHT PEOPLE

6. Deliver a Next Generation Employee Experience4
Automate workflows across departments to improve complex processes, such as employee onboarding. 2 1
ALLOW EMPLOYEES TO REQUEST ANY SERVICE
PROVIDE INSTANT ANSWERS TO QUESTIONS 4 4 3
ORCHESTRATE ACTION ACROSS MULTIPLE DEPARTMENTS
AUTOMATICALLY ROUTE REQUESTS TO THE RIGHT PEOPLE

7. Deliver a Next Generation Employee Experience5
Meet the expectations of a modern workforce with a personalized service experience, available anytime, on any device. 2 1
ALLOW EMPLOYEES TO REQUEST ANY HR SERVICE
PROVIDE INSTANT ANSWERS TO QUESTIONS 5 5
PROVIDE A NEXT GENERATION EMPLOYEE EXPERIENCE 4 3
ORCHESTRATE ACTION ACROSS MULTIPLE DEPARTMENTS
AUTOMATICALLY ROUTE REQUESTS TO THE RIGHT PEOPLE

8. Deliver a Next Generation Employee Experience2 1
ALLOW EMPLOYEES TO REQUEST ANY SERVICE
PROVIDE INSTANT ANSWERS TO QUESTIONS 5
PROVIDE A NEXT GENERATION EMPLOYEE EXPERIENCE 4 3
ORCHESTRATE ACTION ACROSS MULTIPLE DEPARTMENTS
AUTOMATICALLY ROUTE REQUESTS TO THE RIGHT PEOPLE