1. Flexible Services iNotice Board
Monthly Performance Summary FY March 2018
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2. STAR Monthly Performance for March 2018
Actual Trips Performed: 9,124 (41%)
Actual Passengers Transported: 10,137
Overall On Time Performance: 97.0%
Scheduled: 58.4%
Appointment Time: 95.6%
Productivity: 1.5
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3. A+ MediTrans Monthly Performance for March 2018
Actual Trips Performed: 5,850 (23%)
Actual Passengers Transported : 5,931
Overall On Time Performance: 97.5%
Scheduled: 73.8%
Appointment Time: 96.3%
Productivity: 1.7
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4. CapitaLand Monthly Performance for March 2018
Actual Trips Performed: 8,694 (39%)
Actual Passengers Transported : 8,830
Overall On Time Performance: 98.0%
Scheduled: 74.6%
Appointment Time: 96.8%
Productivity: 1.7
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5. STAR, A+ MediTrans & CapitaLand Overall Monthly Productivity for March 2018
Total Trips: 23,668
Total Passengers : 24,898
Trip Per Hour: 1.7
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6. STAR, A+ & CapitaLand Space/Passenger Type for March 2018
STAR Transported: ,120 - Ambulatory 5,143- Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 5,733 - Ambulatory Wheelchair / Scooter, Etc.
CapitaLand Transported: ,762 - Ambulatory Wheelchair / Scooter, Etc.
Total : ,615 - Ambulatory 5,485 - Wheelchair / Scooter, Etc.
Note: NT trips are not included in Space/Passenger Type report
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7. Total STAR Trips & Passenger Count – FY2018 April 1, 2017 – March 31, 2018
STAR Transported: ,679 - Ambulatory ,226 - Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 71,617 - Ambulatory ,887 - Wheelchair / Scooter, Etc.
CapitaLand Transported: ,163 - Ambulatory Wheelchair / Scooter, Etc.
Total : ,459 - Ambulatory 63,077 - Wheelchair / Scooter, Etc.
Note: NT trips are not included in Space/Passenger Type report
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8. Total STAR Trip and Passenger Count- FY2018 April 1, 2017 – March 31, 2018
FY18 Total Trips:
STAR: 114,568 (41%)
A+ MediTrans: 72,885 (26%)
CapitaLand: 86,163 (32%)
FY18 Total Passengers :
STAR: 125,545 (39%)
A+ MediTrans: 73,813 (42%)
CapitaLand: 86,189 (23%)
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9. Flexible Services Performance Goals
On Time Performance Goal : 97%
Overall On Time Performance (STAR and Taxi)
On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip
Productivity Per Hour Goal : 1.9
Overall Passenger trips per revenue hour (STAR and Taxi)
Total revenue hours operated monthly divided by number of completed trips
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