1. Flexible Services iNotice Board
Monthly Performance Summary FY September 2018
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2. STAR Monthly Performance for September 2018
Actual Trips Performed: 9,291 (43%)
Actual Passengers Transported: 10,756
Overall On Time Performance: 96.6%
Scheduled: 54.5%
Appointment Time: 98.0%
Productivity: 1.4
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3. A+ MediTrans Monthly Performance for September 2018
Actual Trips Performed: 8,541 (23%)
Actual Passengers Transported : 8,928
Overall On Time Performance: 98.1%
Scheduled: 48.6%
Appointment Time: 98.2%
Productivity: 1.7
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4. CapitaLand Monthly Performance for September 2018
Actual Trips Performed: 6,488 (37%)
Actual Passengers Transported : 6,826
Overall On Time Performance: 97.6%
Scheduled: 55.6%
Appointment Time: 98.5%
Productivity: 1.7
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5. STAR, A+ MediTrans & CapitaLand Overall Monthly Productivity for September 2018
Total Trips: 24,320
Total Passengers : 26,510
Trip Per Hour: 1.7
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6. STAR, A+ & CapitaLand Space/Passenger Type for September 2018
STAR Transported: ,770 - Ambulatory 5,086- Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 8,755 - Ambulatory Wheelchair / Scooter, Etc.
CapitaLand Transported: ,827 - Ambulatory Wheelchair / Scooter, Etc.
Total : ,352 - Ambulatory 5,461 - Wheelchair / Scooter, Etc.
Note: NT trips are not included in Space/Passenger Type report
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7. Total STAR Trips & Passenger Count – FY2019 April 1, 2018 – September 30, 2018
STAR Transported: ,635 - Ambulatory 24,438 Wheelchair / Scooter, Etc.
A+ MediTrans Transported: 35,424- Ambulatory 2,121- Wheelchair / Scooter, Etc.
CapitaLand Transported: ,848 - Ambulatory Wheelchair / Scooter, Etc.
Total : ,907 - Ambulatory 27,126 - Wheelchair / Scooter, Etc.
Note: NT trips are not included in Space/Passenger Type report
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8. Total STAR Trip and Passenger Count- FY2019 April 1, 2018 –September 30, 2018
FY18 Total Trips:
STAR: 42,553 (42.%)
A+ MediTrans: 35,802 (33.%)
CapitaLand: 38,805 (39%)
FY18 Total Passengers :
STAR: 48,597 (44%)
A+ MediTrans: 37,249 (38%)
CapitaLand: 40,018 (41%)
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9. Flexible Services Performance Goals
On Time Performance Goal : 96%
Overall On Time Performance (STAR and Taxi)
On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip
Productivity Per Hour Goal : 1.7
Overall Passenger trips per revenue hour (STAR and Taxi)
Total revenue hours operated monthly divided by number of completed trips
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