1. The Changing Workplace
CM Objective 2.02

2. We used to think of it as: We must now think of it as:
Structured, stable and secure
Flexible and changing, with little security
Finding a good job and settling down, the employer’s responsibility
Being continually aware and prepared; it’s the employee’s responsibility
Position or title oriented
Skill oriented
Providing a variety of incentives/rewards
Having few incentives or rewards
Linear careers
Non-linear careers
Working for others; large employers
Self-employment; small employers
Having a white, male influence
Having a multi-ethnic, female influence

3. We used to think of it as: We must now think of it as:
Job specific, with clear duties
Many duties, with cross training
Labor intensive; with the worker as a tool to be used
Knowledge intensive; worker is a resource to be developed
Education is completed; it is separate from work
Life-long learning; education and work co- mingled
Focus only on the product
Value added; service
Error/slippage tolerated; “It’s close enough.”
Total quality/management control; catch errors early
Mainly dollar drive; the bottom line is most important
Value and dollar driven; many things to consider