1. Street Outreach in Sussex and beyond….
David Walton
Regional Head, Sussex and South East London
Eammon Eagerton
Southwark Street Population Team Manager
11:45-11:50
Introductions to the group.
David and Eammon to introduce themselves and their roles.
Go round the room for introductions and for participants to say why they chose this workshop.

2. Street Outreach and Rough Sleeping
Rough sleeping is harmful and dangerous to the individual and the community. Its on the rise nationally. According to street counts 30% increase and 102% since 2010.
The average age of death for a homeless man is 47, and for a woman, just 43.
Rough sleepers are more likely to suffer from health conditions. Our Stop the Scandal campaign is currently working to raise awareness on
Street outreach services are often the first services that a client will have contact with during their episode of rough sleeping.
11:50-11:55
Eammon to cover this slide off.
Needs to go over issues such as giving out tents and food. Clearly communicating the message to clients.
Demographics PRS evictions lower support. Lower level high levels.
Stop the scandal

3. Pan Sussex Outreach Service
Period covered January to June Total cases worked with clients lost contact as they moved on.
82% of clients were men.
Largest single cause of homelessness is loss of PRS accommodation 33%.
Client needs
Mental Health Needs 51
Offending history 37
Alcohol misuse
Drug use 41
Local connection:
Of the clients reconnected 5 were reconnected back to their country of origin through joint work with the UKBA.
A dispersed team working in a mixture of rural and urban locations.
11:55-12:00
David to talk about this slide describing the level of needs in the region, blocks and barriers.
Challenges for the team. Mixed provision and types of location. Patch based work i.e. One patch includes Crawley and Horsham and Mid Sussex. Crawley is urban with existing services and pathways for clients. Mid Sussex and Horsham are more rural. Less services with clients who are hidden away. Many have been sleeping out for many years and have exhausted local services (although this number is now diminishing.)
Challenges of dispersed team.
Prevalence of MH issues is large. Issues around dua diagnosis and EREEA nationals who have aquired a permanent right to reside.
On point 2 mention experience in Sussex particularly in terms of a new service coming into the area and having to deal with a cohort of rough sleepers who had slept rough for a long period of time prior to services being in place. Also rural areas can keep people stuck due to a lack of services and the fact that many of the most entrenched clients have been through all local services and cannot a cess anymore. Be clear that this is no longer the case as many have been rehoused. This would not have happened without a team being in place.
Total cases closed 68
Reconnected 9
Local accommodation 22
Disengaged 12

4. Brighton Outreach Service
Period covered January to June Total referrals 408 although very transitory population 108 closed as lost contact.
85% of clients were men.
Largest single cause of homelessness is loss of PRS accommodation 33%.
Client needs
Mental Health Needs
155
Offending history 88
Alcohol misuse
122
Drug use
139
Local information:
51% of clients don’t have a connection to Brighton and Hove.
15% of these have a connection to wider Sussex.
Developed pathway allows vulnerable clients to be placed swiftly.
12:00-12:05
David to discuss issues in Brighton and Hove. In particular risk factors around client migration especially when the SOS team is no longer in place.
Magnet. Lots of services loss of SOS. Client group who are living on the streets. Very chaotic like a complex needs hostel without the roof. Large drug market.
Total cases closed
166
Pathway accommodation 33
Short term non pathway
Disengaged 32

5. Best practice in Street Outreach
12:05-12:20:
Our model for best practice.
T: David to talk about coordinated approach including T&T
Define task and targeting approach, case conferences and multi agency approach. Importance of getting shared commitment and understanding amongst agencies. Council setting a clear agenda and framework for agreeing KPIs and accountability i.e. Work in Brighton and Hove Use in response to the rough sleeper’s strategy. Use of a shared system i.e. CHAIN
A: Eammon to discuss responses to hotspots. For example, compare approach used in the city to the approach used in Southwark. Use of pop up hubs and other short term interventions. I.e. Pop up hubs in Eastbourne and Horsham demonstrate that the approach can work in both the urban and the rural environment.
R and G: David- Rapidity is the key. However, often outreach teams can’t do it all themselves. In urban environments rough sleepers will often find locations in which they feel safe. This becomes harder in rural environments as they can often be more secluded and dispersed across much greater areas. Teams are often covering huge territories i.e. The Sussex team and so can check and recheck. This makes it vital that other agencies are used and streetlink referrals are triaged. Best practice in other areas suggests that in these scenarios colocation with the Housing Options team can be particularly effective in ensuring that clients are dealt with rapidly.
E: Eammon This is not fully implemented in Sussex although the outreach teams both work towards the principal and it is being integrated more fully in Brighton and Hove as a MAP (Multi Agency Plan) offer which builds on the success of the CAIRES list approach as implemented by CRI and BHT. Eammon to explain principal in more detail and how it works in London. Clarity the terminology i.e. That it is about the client having a clear route away from rough sleeping that all agencies work towards. This prevents mixed messages being delivered and galvanises agencies to work towards a single plan of action.
T: David-Talk about the PB45 and entrenched work in Brighton. A different manner of engagement which is likely to be sustained across a longer period of time and may require new and innovative ways of working. Use the Crawley case study of the man living in the bin shed.

6. Case study exercise
Each case study is an anonymised real life scenario from the streets of Sussex.
In your groups decide what the key issues are with the case.
Agree what barriers there may have been to working with the client.
Decide what advice and actions you would take to resolve the case.

7. Future plans
Brighton Team heavily involved in Rough Sleeper’s Strategy.
Implement new ways of working in the city.
Personalisation work to continue in Sussex.
Exit planning underway managing potential impact in Brighton and Hove.
Links with local agencies.