1. Note1
Click on the Need Help link on the right side of the page to begin the Add Alternate Name process.

2. Note1
Next, click on the link titled “A group of my older pay statements is missing”

3. Note1
Next, click on the Continue button

4. Note1
Next, click on the “Yes” button if any of the bulleted statements apply

5. Note1
Next, click on the “Continue” button

6. Note1
Enter the name as it appears on the statements that are not visible

7. Note1
If the system recognizes the alternate name, they will see the following message
Note1
Note: The employee may need to logout and then log back in to the web site in order for the changes to go into effect.