1. Innovation to Add Value Webinar Series

2. Today’s Panelists / Moderator

3. Today’s Presentation

5. Evaluating Outside Counsel 2018 Chief Legal Officer Survey, Altman Weil

6. Evaluating Outside Counsel (continued) 2018 Chief Legal Officer Survey, Altman Weil

7. Evaluating Outside Counsel (continued) 2018 Chief Legal Officer Survey, Altman Weil

8. Evaluating Outside Counsel (continued) 2018 Chief Legal Officer Survey, Altman Weil

10. Common Measures of Efficiency

11. A New Age for Efficiency

12. Qualitative Law Firm Measures

13. Quantitative Law Firm Measures (continued)

14. Foundation for Measurement

15. Process Evaluation

16. Planning Evaluation (continued)

17. Matter Budget

18. Matter Budget Performance

19. Sample Resource Allocation

20. Change Requests

21. How to Measure Quality

22. Billing Compliance

23. Reporting Outcomes

24. Feedback Loop

25. Are Firms Providing Data? 2018 Chief Legal Officer Survey, Altman Weil

26. What Data is Valuable? 2018 Chief Legal Officer Survey, Altman Weil

28. A New Scorecard for Efficiency

29. Outside Counsel Information Quantitative

30. Outside Counsel Information Quantitative (continued)

31. Outside Counsel Information Quantitative (continued)

32. Outside Counsel Information Quantitative (continued)

33. In-House Counsel Information Qualitative

34. In-House Counsel Information Qualitative (continued)

35. In-House Counsel Information Qualitative (continued)

36. Consolidated Comparison

37. Comparing Firms

38. Downloading the Scorecard

39. Questions?