1. One City, One Voice, a Few Pumps and Lots of Fire Stations
Pinky de la Cruz, P.Eng, MBA, CFM (Calgary Fire)
Chris Graham, P.Eng. (Water Services)
Kendal Martens, P.Eng. (Water Services)
One City, One Voice, a Few Pumps
and Lots of Fire Stations

2. Prioritized Lifecycle Planning Framework
ENABLERS
Management Buy-in and Involvement
Standardized Risk Assessment Methodology
Communication & Collaboration
Information Systems / Reliable data
Policies and Procedures
Staff Training

3. Calgary Fire: Overview
CALGARY FIRE DEPARTMENT:
No. of employees: 1,500
Facilities:
Replacement Value: $420 Million
46 (39 Fire Stations and 7 others)
12 LEED buildings
+750,000 sq ft (floor area)
> 5,000 components

4. Calgary Fire: Facilities Age

5. Calgary Fire: Asset Level of Service
Problem / Opportunity : What is the asset level of service of our facilities?
Better definition of Fire Station requirements using inputs from various stakeholders
Improve alignment of planning, acquisition, design, maintenance and operations of facilities
Overview of City-wide Fire Station status
Best use of available funds for Fire Stations

6. STAR Quality Rating Methodology: Overview
1-5 Star Rating
Defines asset attributes requirement - physical, functional and demand perspectives
Provides a comparable way to assess all facilities versus a benchmark
Provides an asset level of service view

7. Facility Attributes & Weighting

8. Facility Attribute Scoring Matrix – Example

9. Star Quality Ratings : Summary
Benchmark

10. How did we use SQR information?
Input to Calgary Fire Department’s 30 year Infrastructure Master Plan
Basis for a facilities risk register
Better allocation of capital and operating dollars
Improved understanding of staff requirements; improved communication

11. One City, One Voice

12. Risk Based Maintenance
“Prioritizes maintenance resources toward assets that carry the most risk if they were to fail.”

13. Uses Ensure “High Risk” assets receive highest priority
Focus resources on high value activities
Identify reliability improvements to existing facilities
Guide design of future facilities

14. Reservoir

15. Reservoir Risk Prioritization
City of Calgary Reservoir Risk Index

16. Reservoir Condition Assessment Program
3.0 Roll Out
2.0 Pilot
1.0 Plan

17. Reservoir Condition Assessment

18. Reservoir Condition Assessment

19. Change Management
Demonstrates Evidence Job Satisfy
Mentor Coach Develop Motivate Connect
Influence Trust Partner Inspire
Asset Lifecycle Plans at Calgary’s Water Treatment Plants

20. Questions? Contact Me: Pinky.delacruz@calgary.ca