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Computer Aided Dining (CAD)
Presentation II - Project Feasibility CS410 (Afternoon)
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Presentation Outline Introduction Description Wasted Time Defined
Survey Project Objectives Pro’s & Con’s Proposed Solution Market Competitive Analysis Components Cost Risks Team Resources Current Status References 4/20/2019 CAD
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Project Team Project Manager Ken Belkofer kbelkofe@cs.odu.edu
Head of Research James Penney Post Mortem Albert Ayres Webmaster/Secretary Sunny Amin Marketing Francis Doligosa Budget Andrew Good Small Business Innovation Research (SBIR) Suwena Tham 4/20/2019 CAD
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Description Societal Problem Proposed Solution (Goal)
Delay of communication between patrons and wait staff causes reduction in patron satisfaction and table turnover Proposed Solution (Goal) Assist restaurant management in improving communications between patrons and wait staff to minimize wasted time 4/20/2019 CAD
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Wasted Time Defined Time delay between when patron wants service and when it is delivered 4/20/2019 CAD
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Project Objectives Defined
Provide restaurants a tool to provide better service to the patron Provide the patron with a tool that gives them an option that could improve their dining experience Try not to alienate patrons who are not technology literate Provide a tool to help the restaurant make a larger profit 4/20/2019 CAD
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Objectives Evaluated PRO’s Increase efficiency
Faster turn over of tables Reduced order errors Better/faster service to patrons 4/20/2019 CAD
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Objectives Evaluated(cont)
CON’s Initial cost Initial slow down due to patron questions Rush hour may still cause extended waits 4/20/2019 CAD
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Proposed Solution If system is used, will solve: Will not solve:
Delay in communications Delay in ordering Delay in bill payment Forgetfulness Incorrect billing Will not solve: Delay in seating Delay in receiving food Inattentiveness Cleanliness Rudeness 4/20/2019 CAD
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Market Chain Restaurants Casual sit down restaurants
Not upscale or fast food restaurants 4/20/2019 CAD
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Competitive Analysis Competitors Wireless Waitress Strengths
Directed at a specific area Can be expanded as needed Weaknesses Not all inclusive as a restaurant management tool Return on investment currently unknown 4/20/2019 CAD
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Functional Components
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Cost Analysis Initial Cost 5995.00
File server with color Monitor, Keyboard, Modem, Linux operating system, POS software, Report printer, all loaded and ready to run 2 host/wait stations(integrated keyboard and monitor) with receipt printers, one with a cash drawer One remote kitchen printer and one remote bar printer 4/20/2019 CAD
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Cost Analysis (cont) Each table top station $939.00
Additional host/wait station $ Additional cash drawer $165.00 Additional Remote printer $300.00 Price includes 60 day telephone, modem support (Continuing support is $ annually) Complete cabling instructions are provided Products are name brand, i.e.. Wyse, Viewsonic, Epson or Citizen printers, Dot matrix is standard, Thermal is $ extra per printer 4/20/2019 CAD
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Risks Damage to table top device Refusal of use by patrons
Radio Frequency (RF) interference General computer failure Possible theft of table top unit 4/20/2019 CAD
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Team/Resources State assumptions about resources allocated to this project people equipment locations support & outside services manufacturing sales 4/20/2019 CAD
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Current Status High-level overview of progress against schedule
On-track in what areas Behind in what areas Ahead in what areas Unexpected delays or issues 4/20/2019 CAD
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References Point of Sale Super Store. POS World. Oct Wireless Waitress. Computer Resource Group. Oct Wireless Touch Screen. Viewsonic, Oct Quick Seat ODU CS410 Spring Class. Oct 4/20/2019 CAD
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Questions? 4/20/2019 CAD
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