1. CASE MANAGEMENT INSPECTIONS
Dana Lindsey
Phoenix Police Department

2. Case Management Inspections Unit
Developed 2 1/2 years ago
New concept
Constantly evolving
What do we do:
CALEA audits & regular audits
Vehicle Auctions
Telecom Expenses
Non audit reports
Special Request
Cost Reduction
Inspections
Furthers
Turndowns with Property
Exceptionally Cleared Cases
Assist PSB Investigations with research and analysis
Tip Sheets and Website

3. Why is Case Management Important?
It effects:
Officers
Detectives
Undercover officers
Management
Lab
Property Management
Uniform Crime Reporting (UCR)
Public Perception and safety

4. Biggest Problems Training Poor time management Lack of resources
Inconsistent practices and procedures
Minimal supervisory oversight

5. How Do You Identify Problems?
Media (Problems ID’d at other agencies by the media)
External request (Problem brought to our attention)
Regular computer queries
Internal request (Problems brought to us by the Chiefs, Commanders, Lieutenants, etc.)
Risk Assessment

6. What Do You Do? Identify (Action Plan) Research Report Recommend
Revisit
Inspect

7. Exceptionally Cleared Cases (Media)
Broward County and MCSO
What is the criteria for an exceptionally cleared case?
As an agency, what are we doing?
How are we fixing this?
Inspections

8. Furthers (External Requests)
What impact is this having on others?
What are we doing?
What can we do to fix this?
Inspections

9. Unassigned Cases (Regular Queries)
Run regular queries
What can you find?
What are we doing?
Inspections, inspections, inspections

10. Someone realizes they have a problem. What do you do?
Homicide Clearance Rates/ NIBIN Report/ Mail In Supplements (Internal Request)
Someone realizes they have a problem.
What do you do?
Action Plan
Research
Recommend
Follow-up reporting

11. Questions???