1. One Hour, One Value, One Change
Insert your organisation logo
VALUES CHALLENGE
For Organisations
One Hour, One Value, One Change
Trust
Appreciation
Please insert your organisation’s logo on the first and last slides of the workshop slides before the session.

2. Go to https://www.worldvaluesday.com/values-challenge-video/
Why Are We Here?
Go to
to watch the RSA video
Step 1 of overview
Time for this slide: 5 minutes
Go to
Hover the cursor over the image and you will see the video controls. Show this RSA animated video and ask the question: : ”How are we living our values – where are we on the Consistency v Intensity scale?” to open the conversation.

3. Why Are We Here?
Organisations that have strong values embedded in their culture perform better and have higher levels of employee engagement and customer satisfaction. 
Most organisations have a clear statement of values. But a gap can exist between how we could live those values and what we actually do. 
We need to acknowledge there is a gap.
We can all make a difference and start to close the gap by really living those values consistently every day, everywhere.
Step 1 of overview
Time for this slide: 2 minutes
Run briefly through this slide to remind everyone that for every kind of group or organisation it is vital to be aware of what its values are and to consistently put them into practice. However in the pressure of everyday life we often forget about them, and disillusionment and cynicism can creep in. There is always room for improvement – but it is no good just leaving it to others, it has to start with each one of us.
 If appropriate, or if someone asks, you can refer to some of the evidence showing that when organisations have strong values embedded in their culture they perform better and have higher levels of employee engagement and customer satisfaction. There are many studies and reports that support this statement. For instance:  
“A strong values-driven culture is critical to the success of high performance organisations. Organisations with a culture of strong values are more likely to have better financial results than their peers.”
“There is a relationship between a culture of strong values…as perceived by employees and organisational performance. That is to say, the values need to be ‘lived’ throughout the organisation.“
– both quotes are from Organisation Values, Are They Worth the Bother? a report by Great Place To Work November 2014

4. Why Are We Here? The call today is: One Hour, One Value, One Change
Outcomes
The theme of World Values Day 2018 is “values in the community” so we will identify one action that will bring our chosen value to life in the community and help close the gap.
Capture other ideas that we might also choose to put into action to really live this value.
Agree how we follow up.
Step 1 of overview
Time for this slide: 1 minute
Mention the workshop objective (On the slide mentioned as the “the call today”):
Today we will spend one hour to make one of our organisational values more concrete by defining one personal action to make a change
Cover the outcomes for the session
Point out that values need to be put into practice not just within the organisation but in all outside dealings too – with all stakeholders including local and other communities with which the organisation interacts (including trade associations, community of interest groups, virtual communities etc). Your organisation can provide a wonderful example by doing this.

5. How is it going to work? Be personal. Say “I” or “We” - not “They”.
Be specific. Small changes, not big words, make the difference.
Be committed. Say what you will do, and when. Commit for yourself, not for others.
Keep focussed and concise – there will be time pressure so we can finish in one hour.
Step by step process. Please go with it.
Key outcome is (at least) one action we can all sign up to and make happen.
Step 1 of overview
Time for this slide: 2 minutes
Gain the everyone’s commitment and set some rules for the workshop by highlighting the following points:
Be personal. Say “I” or “We” - not “They”.
Be specific. Small changes, not big words, make the difference.
Be committed. Say what you will do, and when. Commit for yourself, not for others.
Emphasise that there is only one hour so it is important to be focused and to follow the step-by-step approach

6. Where’s the gap?
Our value we are working with today is: INSERT VALUE What would this organisation look like if we really practised this value every day? 4 mins Where can the practice of this value be improved in our work community and/or in the wider community? 4 mins Form into pairs or threes and discuss these questions
Step 2 of overview
Time for this slide: 8 minutes
Insert the value that has been chosen for today’s discussion in the first line of this slide.
Explore the value with the biggest gap
Show the value that was selected for the workshop and that you will dive into this value today. Preferably this is the value which has the largest gap between how the value could be lived and how it is lived currently.
Mention the two questions that you would like to discuss and ask the group to make pairs or threes and discuss the two questions
Question 1a: What would this organisation look like if we really practised this value every day?
Question 1b: Where can the practice of this value be improved in our work community and/or in the wider community (i.e. the community or communities in which the organisation operates)?
Please keep to the timing. The questions are essentially a warm-up for the next slide.

7. What can we do?
What can we all do to put that value fully into action in our work community and/or the wider community?
Stay in the same small groups
Silent reflection and post it notes 2 mins
Group discussion 10 mins
Step 3 of overview (15 minutes in total for 3 slides)
Time for this slide: 12 minutes
Brainstorm actions
First ask everyone to think about his/her ideas….in silence for just 2 minutes. Each participant can note down several specific actions on a post-it note and put it into the centre of the group – the ideas could be to do with stopping something, starting something, or doing something differently. Think “going the extra mile”.
Next ask each group to discuss all the ideas put forward together for maximum time of 10 minutes. After 5 or 6 minutes, you can suggest they start trying to narrow down the ideas.
The rules
To have a constructive meeting, everyone needs to remember three simple rules:
Be personal. Say “I”, not “they”. Commit for yourself, not for others.
Be specific. Small changes, not big words, make the difference.
Be committed. Say what you will do, and when.

8. What can we do?
Assess the impact of each action and select the top one
Suggestion to use the “Value Star”
In assessing an action ask questions like:
- how easy is it to implement?
- will it involve investment/expense?
- will it need high level approval?
Stay in the same groups
3 minutes
Step 3 of overview
Time for this slide (including the next slide): 3 minutes
The next step is for each small group to assess the ideas put forward. They can use the Values Star sheets to do this if you wish to suggest it, or you can just mention the criteria used in the Values Star to help the assessment (how easy is it to do? how motivated are you to do it? does it need time/money/internal approvals?).
If you want to use the Values Star – then as you hand it out to the groups, explain briefly that the Star can be used to rank their best ideas and compare them. You may want to show the nest slide (Slide 9) on the screen as you explain.
Explanation of Values Star: If you have lots of ideas for changes you could make use of the Values Star to help rank them. Give them a rough mark out of 10 (this isn’t a science) where 0 is the centre of the star and 10 is the outside and mark up on the star – one per idea. Join up the marks and see which are the strongest ideas. If any of the ideas for changes score some high numbers and some low, see if you can find ways of getting round the lower score. Can it be done cheaper? Is there a way of making the change more impactful?
Each group should end up with a top idea which they will recommend in the general discussion which will follow when you go to Slide 10.
The rules
To have a constructive meeting, everyone needs to remember three simple rules:
Be personal. Say “I”, not “they”. Commit for yourself, not for others.
Be specific. Small changes, not big words, make the difference.
Be committed. Say what you will do, and when.

9. Values Star - a ranking tool Ask ‘How can we improve this?’
If you have lots of ideas for changes you could make use of the Values Star to help rank them. Give them a rough mark out of 10 (this isn’t a science) where 0 is the centre of the star and 10 is the outside and mark up on the star – one per idea. Join up the marks and see which are the strongest ideas.
If any of the ideas for changes score some high numbers and some low, see if you can find ways of getting round the lower score. Can it be done cheaper? Is there a way of making the change more impactful?
How easy is the change to make?
10 = SUPER easy.
Does the change need time investment?
10 = NO cost.
Does anyone need to approve the change?
10 = NO ONE.
Step 3 of overview
If you have lots of ideas for changes participants can make use the Values Star to help rank them.
Handout a blank version of the values star to participants.
Does the change need financial investment?
10 = NO cost.
How motivated are you to make this change?
10 = CAN’T WAIT
Ask ‘How can we improve this?’
Maybe don’t bother...
Just do it!

10. What will we do? NOW EVERYONE COMES TOGETHER IN ONE BIG GROUP
Each of the small groups now shares its best idea – keep it brief
General discussion of the actions that the groups came up with and assessment of their impact on the work community and on the wider community
Decide which actions would have the most significant impact on the work community and would also have a positive impact on the wider community
Produce an outline plan to put one or more of the actions into practice
Everybody commits to put the chosen action(s) into practice by signing the WE VALUE template
15 minutes
Step 4 of overview
Time for this slide: 15 minutes
Group ideas now to be shared in plenary in order to gain commitment to “one value, one change”
Explain that the aim of the Values Challenge workshop is for the group to come up with one action to make one change. This action is meant to close the gap between how the value is currently put into practice and what the value looks like ideally.
Encourage people to understand that practising their organisational values in the community benefits not just the community but the organisation itself - by strengthening relationships, by enhancing the organisation’s profile, and by fostering positive attitudes in the organisation.
Ask all the small teams to briefly share their idea with everyone (e.g. 30 seconds per small group - exact time allowed will depend on number of groups. Whatever time allowance you give, make the time allowance clear and make sure the groups stick to it to avoid overrunning.)
Now prompt a general discussion and try to get general agreement on which idea would work best. Where there is common ground between groups, seek to combine them into a single idea. Biggest is not always best! Sometimes small local changes that are easy to execute and easily copied by others can have a more immediate and significant impact than an ambitious plan which never really gets off the ground. Decide which action would have the most impact on the whole organization or your particular part of it.
If there needs to be a vote in order to agree on the best action, decide on a voting system that will work best for you (eg people move physically to the idea which attracts them most, or use sticky voting dots) to identify the idea to be adopted by the whole group. Also, capture the other suggested actions for future reference..
Everybody commits to put the chosen action(s) into practice by signing the We Value template (see next slide)
Why not then take a group photo of everyone with the WE VALUE page?

11. WE VALUE… SO WE… #WorldValuesDay enter value
enter activity planned or taken to put the value into action in our community
The template (this should have been printed out earlier with your logo added.
Please write the chosen value under “We Value…”
Then write the action that everyone will take to put that value into practice under “So We... “
If there is time, space and appetite, you can take a photo of the completed/signed We Value template, either on its own or with the group.
#WorldValuesDay
add your
logo here

12. How will we follow up? Next steps - how will we do this consistently?
Responsibilities for moving the plan forward
How will we know we’ve been successful?
5 minutes
Step 5 of overview
Time for this slide: 5 minutes
Refresh and re-energise the practice of values and agree how to share out responsibility for moving the plan forward
This section is intended to prompt the participants and the organisation to follow up the session in various ways, and so help to refresh and re-energise the practice of values generally throughout group/organisation.
Ask the group for suggested next steps ensure the agreed action is taken consistently
Ensure you have clear responsibility/ies for moving your chosen action forward
Note ideas from the group on how you’ll know you’ve been successful – what will be the impact of your chosen action if done consistently?
If time allows and where relevant you might also think about:
How to communicate the plan across the organisation
How the action/s become embedded in daily life across the organisation
How we can show appreciation when the actions are being done well

13. THANK YOU …and keep on practising
Insert your organisation logo
THANK YOU
…and keep on practising
For further information about World Values Day 2018 please see
Step 6 of overview
Time for this slide 5 mins
Ask participants to share their experience of the Values Challenge with the world – the value you chose, and what action you all decided to take. Consider taking a photo of the WE VALUE template and posting on Facebook, Twitter, Linkedin or Instagram, using #WorldValuesDay.
Thank the participants and encourage them to really close the gap by putting the action into practice. It is all about practising consistency in living the values
If you think you may like outside help to establish/deepen your values programme, please or see for suggestions, further resources and a list of practitioners