1. Recommendations of Study on Customers’ Preferences
Everything for Coffee
Recommendations of Study on Customers’ Preferences

2. Expectations from Customers
Customers’ Expectations
Remember them
Personalize service
Keep the store clean
Warm ambience and neat layout
Bill accurately

3. Value-Adds for Customers
Book shelf
Games rack
Host events
Outdoor seating

4. Serve Customers Better
Greet the customers
Take the order and suggest value-adds
Confirm the order
Serve the order
Collect the bill amount and thank customers