1. Who Took the Survey 375 respondents 88% of respondents use the Cafe (almost half use the Cafe either 3 times/mo or 5+ times/mo)

2. Member Satisfaction Quality Price Premises

3. Satisfaction: Quality of Food Bullet 1 Bullet 2 Bullet 3

4. Satisfaction: Quality of Food

5. Satisfaction: Quality of Service Bullet 1 Bullet 2 Bullet 3

6. Satisfaction: Quality of Service

7. Satisfaction: Quality of Beverages Bullet 1 Bullet 2 Bullet 3

8. Satisfaction: Quality of Beverages

9. Satisfaction: Price of Food Bullet 1 Bullet 2 Bullet 3

10. Satisfaction: Price of Food

11. Satisfaction: Price of Beverages Bullet 1 Bullet 2 Bullet 3

12. Satisfaction: Price of Beverages

13. Satisfaction: Price of Kids Menu Bullet 1 Bullet 2 Bullet 3

14. Satisfaction: Price of Kids Menu

15. Satisfaction: Price of Friday Night Buffet Bullet 1 Bullet 2 Bullet 3

16. Satisfaction: Price of Friday Night Buffet

17. Satisfaction: Premises Bullet 1 Bullet 2 Bullet 3

18. Satisfaction: Premises

19. Additions to Premises

20. What Kind of Café do Members Want? Bullet 1 Bullet 2 Bullet 3

21. Reasons for going to the Café

22. Most Important Things for Café Most important: quality of food (87%) Second: price (51%), service (43%), diversity of food (34%), social activities (34%) Bottom: traditional Friday bbcues (7%), special events and buffets (5%) Not that important: Open 7/365 (18%)

23. Just Hamburgers, Hot Dogs, Salads and Chix Strips?

24. Higher Quality / Higher Price? Bullet 1 Bullet 2 Bullet 3

25. Hamburgers: Higher Quality / Higher Price?

26. Milkshakes: Higher Quality / Higher Price?

27. Friday Night Buffets and Special Events Satisfaction with cost Do members care? Improvements Are Friday BBQs really important to members? More special events? Reservation system?

28. Friday Night Buffets: Cost

29. Indifference to Friday Night Buffets?

31. Question 14 on improvements: 37.8% responded, "I am indifferent to Friday night buffets"

32. Improvements to Friday Night Buffets

33. Members Still Interested in Having Special Events

34. Reservation System for Special Events

35. Alcoholic Beverages Most order alcoholic drinks Members want a range of prices and options

36. Alcoholic Beverages

37. Other Items Relating to Café Grab-n-Go Additions to premises Food and beverage minimum

38. Grab-n-Go

39. Additions to Premises

40. Food and Beverage Minimum

41. Café Committee Recommendations Bullet 1 Bullet 2 Bullet 3