1. Conversation Based Programming
Union University
Ken Litscher, Ed.D.; Director of Residence Life
Ben Bredow, M.Div.; Th.AA, Resident Director
Erin Slater, M.A., Resident Director
Cody Curtis, M.M., Resident Director
Kayla McKinney, M.A., Resident Director

2. Understanding Union University
Unique set up challenges – FR thru SR own bedrooms in apartment style housing

3. Understanding Union University
Unique housing challenges
History of RA expectations
Discovered needs
How and why we switched to CBP

4. 2 Closed-ended questions 1 Open-ended question
Activity
2 Closed-ended questions
1 Open-ended question

5. Defining the Levels
Level one – assumes you’ve had a casual conversation with each resident.
Level twos – are usually in the context of activities (informal connections)
Level threes – occur when conversations turn to topic that matter (intentional conversations)

6. Requested Requirements
Level one – one per month per student
Level two – two per semester per student
Level three – one per semester per student

7. Student Life Learning Outcomes
Supports the work of the Faculty*
Cross departmental partnership*
Displays innovation and effective use of resources
Assist with Life Calling and Leadership
Foster a climate of Academic Success*

8. Student Life Learning Outcomes
Strengthen campus engagement and traditions*
Foster leadership development and service
Deepen intentional Christian campus community*
Integrates faith, living and learning*
Teaches intercultural competence

9. Topics of Conversation
Academic Success
Christian Community
Campus Engagement
Integrated Faith, Living and Learning

10. Role of the Resident Director
Modeling CBP with RAs
Leadership Skills
Provide Accountability
Organized Events

11. Outcomes RA Feedback What I enjoy about CBP is…
“surprising residents with coffee dates and just hanging out”
“how it equips to you relate to all different kinds of people”
“Accountability to moving deeper”
“Getting budget to love on people and not having to plan massive events.”
“getting to know others that I would not otherwise have pursued”

12. Outcomes RA Feedback What is difficult about CBP is…
“quantifying relationships can seem impersonal”
“Distinguishing between level 2 and 3 and keeping up with logging”
“I don't like keeping it a secret”
“Facing the fact that the system holds you accountable to do your job and that you quantifiably aren't doing great.”
“when residents do not want to talk to me and they answer broad questions with yes and no”

13. Outcomes Resident Feedback
From 2015 SSI: Residence hall staff are concerned about me as an individual
Satisfaction level: 5.82 (out of 7)
0.73 points higher than National Four-Year Privates
% that agreed or strongly agreed to “When considering Union's entire Residence Life program living on campus at Union...”
67% - contributes positively to my academic success
76% - helps me form significant relationships with other students

14. Outcomes Resident Feedback
% that agreed or strongly agreed to “My Resident Advisor…”
90% - is available to me
88% - has made an effort to get to know me
87% - is a friend.

15. Outcomes
Union Cup

16. Outcomes Assessment Report Form http://uureslife.com/ACSD
Report Summary

17. Outcomes Assessment Report Form – http://uureslife.com/ACSD
Report Summary –

18. Q & A