1. Developing your Annual Quality Statement
17 November 2014
Developing your Annual Quality Statement
Presenter: Janet Davies
Developing your Annual Quality Statement 2013/2014

2. Who and what is it for? Being clear about the audience
Challenge of writing for the public
Styles and avoiding jargon/abbreviations
Breadth v brevity – required length 20 pages
[last year 34 – 102 pages this year pages]
Duplication with other reports
Lack of signposting

3. Your AQS – snapshot examples
Who’s it for?
Our patients and donors
Their family and friends who support them
Our staff
The general public
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4. Your AQS – snapshot exapmles
Anti-psychotic drugs
We have worked with care homes to reduce anti-psychotic prescribing in people with mental health problems. We have reduced prescribing from 29% to 20% in care homes. This work has been supplemented with producing checklist and advice for care homes and for carers.
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5. Your AQS – snapshot examples
At the end of March 2014, 91.4% of patients waited less than 26 weeks and 891 patients had waited more than 36 weeks for treatment.
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6. Your AQS – snapshot examples
World Sepsis Day
Our 1,000 Lives Improvement Service ran a campaign across Wales to raise awareness of the life threatening illness, sepsis.
Healthcare staff in hospitals, the ambulance service and the community joined the campaign
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7. WELL DONE

8. Covering the basics
Too hospital focused – lacking coverage from primary, community & mental health
Lacking coverage of third sector input

9. Building the AQS - Engagement
Involve and engage the public, patients and staff upfront
Clear interactive process v year end activity
Building from directorate/service level
Time constraints
Board engagement/sign off
Wider stakeholder involvement – Audit/CHC
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10. Building the AQS - Communications
Last year we reported:
Mixed engagement with communications lead
Not part of comms strategy
Little publicising/use of social media
Impact and feedback
This year: ?

11. Your AQS – over to you What worked well for you this year?
What were the challenges you faced?
What do you think needs to be done differently?

12. THANK YOU DIOLCH YN FAWR