1. Laia Guinovart Sogeti Luxembourg
Sogeti: Training activities at Statistical Institute of Catalonia (IDESCAT) March 2017
Laia Guinovart
Sogeti Luxembourg
Working Group "European Statistical Data Support" 25 April 2017

2. OBJECTIVES
Increase the visibility of Eurostat’s data and related services
Increase users’ knowledge in Eurostat data

3. Type of Training Activities
2 sessions of 2 hours
General presentation

4. Updated Power point presentations
THE PRESENTATION
Updated Power point presentations
Examples on-line
Questions
Practical part: exercises in group
Hands-on workshops with prepared questions both on the local and global context

5. Public administration
THE TARGET GROUPS
Public administration
IDESCAT: Staff of the body responsible for official statistics in the region of Catalonia
SEC: Statistical and technical staff from other institutions and bodies of the Statistical System of Catalonia
Hands-on workshops with prepared questions both on the local and global context

6. 90 people turned up to the events (98 registered)
THE AUDIENCE
90 people turned up to the events (98 registered)
IDESCAT: 42 participants from all departments (production units, quality department and communication service)
SEC: 48 participants. Technical staff
The background existing knowledge of the Eurostat databases varied widely
Hands-on workshops with prepared questions both on the local and global context

7. QUALITY MEASUREMENT Evaluation forms
Compliments and general feedback from participants
s received after the trainings
The practical exercises: a valuable tool which indicates the area for improvements and assesses comprehension of the subject
Multiplier effect: users re-contact us, dissiminate information about our service

8. Participants’ evaluation 2017
Overall remark
Excellent -16%
Very good - 62%
Good - 20%
Quality of the instructor
Excellent - 37%
Very good - 59%
Good - 4%
Presentation
Excellent -15%
Good -18%
Fair – 5%
Contents
Excellent -12%
Good - 26%

9. Relevant topics appreciated by the participants
Customizable tables
download options - bulkdownload
User support service
Microdata
RAMON & metadata
Bookmarks
Browse by theme

10. Participants expectations
100% longer sessions
Computer room
More detailed information
Specialised
Webinars
Hands-on workshop

11. Conclusions
The good coordination with the co-organisers contributed to the success
Users were impressed with the possibilities offered by the website and all the available tools
Co-organisers very interested in organising more training activities in the future: thematic webinars, specialised presentations and workshops
Positive Impact on the User Support - Increasing number of s received directly

12. Thank you for your attention!
Laia