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Published byJakobe Rayne Modified over 10 years ago
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Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial Click to begin
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Instructions Please follow through the next few slides to learn how to use the Local Interconnection Reciprocal Trunking system to provide Firm Order Confirmation information to BellSouth. Also included how to: –Establish an e-mail address –Use Workflow/Reports –Create order queries If information box includes Click in the instructions please click the screen to continue Click to continue
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Displays up to 100 PONs with Pending FOCs listed first Displays the total number of PONs requiring confirmation HyperLinks to all applications use HELP for assistance with sections not included in the Reciprocal Trunking Tutorial. HyperLinks to View ASRs, Feedback, Submit FOC Info or View SUPP History. Highlight PON and select appropriate link. All CCNAs a user has access to. To change simply highlight Links to other application that may require a separate ID and password Click User Admin to establish e-mail account
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To add or change e-mail address for order notification: Will receive e-mail message to ensure accuracy If none received re-check address if correct contact EC Support 888 462-8030 Edits are done on the format and to be sure both entries are the same Click OK to correct format of address
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E-Mail notification will be sent when the change is received by CAFE Click MAIN MENU to continue
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Click Submit FOC Info to respond to highlighted PON To provide a Firm Order Confirmation from the Main Menu, highlight PON
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Provide information for FOC, then Click Submit A complete ASR is provided for reference, Scroll down to view
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Click here to return to the MAIN MENU Confirmation your FOC has been sent
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PON ALRATH06061003E is no longer displayed in Submitted ASRs as Pending FOC status. To view Click WORKFLOW/REPORTS
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HyperLinks are provided to view external and internal PONs Click either CCM or RT Name hyperlink for details
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Detailed information on CCM or RT Name selected Click on Detailed Criteria Tab
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Queries can be created to pull orders that fit certain criteria, such as past due FOCs Provide all Selection Criteria to be used. Will appear in drop down box once saved Each user can save up to 10 queries To view Click Create Report Query can be saved to save time if information needed frequently
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Click Hyperlink to view PONs
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Use scroll bar to view all screens To ensure all data is viewable when printed may need to use Format for Printing To view all changes made to a PON via supplements Click for final screen
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For application assistance please contact the EC Support Group at 888 462-8030
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