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Cost Terms, Concepts and Classifications

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1 Cost Terms, Concepts and Classifications
3-1 Cost Terms, Concepts and Classifications Chapter Two Managers need to rely upon different classifications of costs for different purposes. The four main purposes emphasized in this chapter include preparing external financial reports, predicting cost behavior, assigning costs to cost objects, and making business decisions. Our initial focus is on manufacturing companies since their basic activities include most of the activities found in other types of business organizations. Nonetheless, many of the concepts developed in this chapter apply to diverse organizations.

2 3-2 Learning Objective 1 Identify and give examples of each of the three basic manufacturing cost categories. Learning objective number 1 is to identify and give examples of each of the three basic manufacturing cost categories.

3 Manufacturing Overhead
3-3 Manufacturing Costs Direct Materials Direct Labor Manufacturing Overhead Manufacturing costs are usually grouped into three main categories: direct materials, direct labor, and manufacturing overhead. These costs are incurred to make a product. The Product

4 Example: A radio installed in an automobile
3-4 Direct Materials Raw materials that become an integral part of the product and that can be conveniently traced directly to it. Direct materials are raw materials that become an integral part of the finished product and whose costs can be conveniently traced to it. Examples include the aircraft engines on a Boeing 777, the Intel processing chip in a personal computer, the blank video cassette in a pre-recorded video, and a radio in an automobile. Example: A radio installed in an automobile

5 Example: Wages paid to automobile assembly workers
3-5 Direct Labor Those labor costs that can be easily traced to individual units of product. Direct labor consists of that portion of labor cost that can be easily traced to a product. Direct labor is sometimes referred to as “touch labor,” since it consists of the costs of workers who “touch” the product as it is being made. Example: Wages paid to automobile assembly workers

6 Manufacturing Overhead
3-6 Manufacturing Overhead Manufacturing costs that cannot be traced directly to specific units produced. Examples: Indirect labor and indirect materials Wages paid to employees who are not directly involved in production work. Examples: maintenance workers, janitors and security guards. Materials used to support the production process. Examples: lubricants and cleaning supplies used in the automobile assembly plant. Manufacturing overhead consists of all manufacturing costs, other than direct materials and direct labor. These costs cannot be conveniently traced to products. Such costs are also called indirect manufacturing costs, factory overhead, and factory burden. Examples include miscellaneous supplies such as rivets in a Boeing 777; salaries for supervisors, janitors, and security guards; factory facility charges, etc.

7 Non-manufacturing Costs
3-7 Non-manufacturing Costs Selling Costs Costs necessary to get the order and deliver the product. Administrative Costs All executive, organizational, and clerical costs. A manufacturing company incurs many other costs in addition to manufacturing costs. For financial reporting purposes, most of these other costs are typically classified as selling costs and administrative costs. These costs are also called selling, general and administrative costs, or SG&A. Selling and administrative costs are incurred in both manufacturing and merchandising firms. Selling costs include all costs necessary to secure customer orders and get the finished product into the hands of the customer. These costs are also referred to as order-getting and order-filling costs. Examples of selling costs include advertising, shipping, sales travel, sales commissions, sales salaries, and costs of finished goods warehousing. Administrative costs include all executive, organizational, and clerical costs associated with the general management of an organization. Examples of administrative costs include executive compensation, general accounting, secretarial, public relations, and similar costs involved in the overall general administration of the organization as a whole.

8 3-8 Learning Objective 2 Distinguish between product costs and period costs and give examples of each. Learning objective number 2 is to distinguish between product costs and period costs and give examples of each.

9 Product Costs Versus Period Costs
3-9 Product Costs Versus Period Costs Product costs include direct materials, direct labor, and manufacturing overhead. Period costs include all selling costs and administrative costs. Inventory Cost of Good Sold Balance Sheet Income Statement Sale Expense Income Statement Costs can also be classified as period or product costs. Product costs include all the costs that are involved in acquiring or making a product. More specifically, it includes direct materials, direct labor, and manufacturing overhead. Consistent with the matching principle, product costs are recognized as expenses when the products are sold. This can result in a delay of one or more periods between the time in which the cost is incurred and when it appears as an expense on the income statement. Product costs are also known as inventoriable costs. The discussion in the chapter follows the usual interpretation of GAAP in which all manufacturing costs are treated as product costs. Period costs include all selling costs and administrative costs. These costs are expensed on the income statement in the period incurred. All selling and administrative costs are typically considered to be period costs. The usual rules of accrual accounting apply to period costs. For example, administrative salary costs are “incurred” when they are earned by the employees and not necessarily when they are paid to employees.

10 3-10 Quick Check  Which of the following costs would be considered a period rather than a product cost in a manufacturing company? A. Manufacturing equipment depreciation. B. Property taxes on corporate headquarters. C. Direct materials costs. D. Electrical costs to light the production facility. E. Sales commissions. Which of the following costs would be considered a period rather than a product cost in a manufacturing company?

11 3-11 Quick Check  Which of the following costs would be considered a period rather than a product cost in a manufacturing company? A. Manufacturing equipment depreciation. B. Property taxes on corporate headquarters. C. Direct materials costs. D. Electrical costs to light the production facility. E. Sales commissions. Property taxes on corporate headquarters and sales commissions are period costs. All of the other costs listed are product costs.

12 Classifications of Costs
3-12 Classifications of Costs Manufacturing costs are often classified as follows: Direct Material Direct Labor Manufacturing Overhead Prime Cost Conversion Cost Two more cost categories are often used in discussions of manufacturing costs—prime cost and conversion cost. Prime cost is the sum of direct materials cost and direct labor cost. Conversion cost is the sum of direct labor cost and manufacturing overhead cost. The term conversion cost is used to describe direct labor and manufacturing overhead because these costs are incurred to convert materials into the finished product.

13 Comparing Merchandising and Manufacturing Activities
3-13 Comparing Merchandising and Manufacturing Activities Merchandisers . . . Buy finished goods. Sell finished goods. Manufacturers . . . Buy raw materials. Produce and sell finished goods. MegaLoMart Merchandising companies purchase finished goods from suppliers for resale to customers. Manufacturing companies purchase raw materials from suppliers and produce and sell finished goods to customers.

14 Balance Sheet Manufacturer Merchandiser Current Assets Current assets
3-14 Balance Sheet Merchandiser Current assets Cash Receivables Prepaid Expenses Merchandise Inventory Manufacturer Current Assets Cash Receivables Prepaid Expenses Inventories Raw Materials Work in Process Finished Goods Now, let’s consider similarities and differences on the balance sheet for merchandising and manufacturing companies. Both merchandising and manufacturing companies will likely have Cash, Receivables and Prepaid Expenses. However, merchandising companies do not have to distinguish between raw materials, work in process, and finished goods. They report one inventory number on their balance sheets, labeled merchandise inventory. Manufacturing companies report three types of inventory on their balance sheets: raw materials, work in process and finished goods.

15 Materials waiting to be processed. Completed products awaiting sale.
3-15 Balance Sheet Merchandiser Current assets Cash Receivables Prepaid Expenses Merchandise Inventory Manufacturer Current Assets Cash Receivables Prepaid Expenses Inventories Raw Materials Work in Process Finished Goods Materials waiting to be processed. Partially complete products – some material, labor, or overhead has been added. Part I Raw materials are the materials used to make the product. Part II Work in process consists of units of product that are partially complete, but will require further work to be saleable to customers. Part III Finished goods consists of units of product that have been completed but not yet sold to customers. Completed products awaiting sale.

16 3-16 Learning Objective 3 Prepare an income statement including calculation of the cost of goods sold. Learning objective number 3 is to prepare an income statement including calculation of the cost of goods sold.

17 3-17 The Income Statement Cost of goods sold for manufacturers differs only slightly from cost of goods sold for merchandisers. Merchandising companies calculate cost of goods sold as Beginning Merchandise Inventory plus Purchases minus Ending Merchandise Inventory. For manufacturing companies, the cost of goods sold for a period is not simply the manufacturing costs incurred during the period. Manufacturing companies calculate cost of goods sold as Beginning Finished Goods Inventory plus Cost of Goods Manufactured minus Ending Finished Goods Inventory. Some of the cost of goods sold may be for units completed in a previous period. And some of the units completed in the current period may not have been sold and will still be on the balance sheet as assets. The cost of goods sold is computed with the aid of a schedule of costs of goods manufactured, which takes into account changes in inventories. The schedule of cost of goods manufactured is not ordinarily included in external financial reports, but must be compiled by accountants within the company in order to arrive at the cost of goods sold. We will learn more about a schedule of costs of goods manufactured later in this chapter.

18 Basic Equation for Inventory Accounts
3-18 Basic Equation for Inventory Accounts Beginning balance Additions to inventory + = Ending Withdrawals from inventory The computation of Cost of Goods Sold relies on this basic equation for inventory accounts. The logic underlying this equation applies to any inventory account. Any units that are in inventory at the beginning of the period appear as the beginning balance. During the period, additions are made to the inventory through purchases or other means. The sum of the beginning balance and the additions to the account is the total amount of inventory available. During the period, withdrawals are made from inventory. The ending balance is whatever is left at the end of the period after the withdrawals.

19 3-19 Quick Check  If your inventory balance at the beginning of the month was $1,000, you bought $100 during the month, and sold $300 during the month, what would be the balance at the end of the month? A. $1,000. B. $ C. $1,200. D. $ If your inventory balance at the beginning of the month was $1,000, you bought $100 during the month, and sold $300 during the month, what would be the balance at the end of the month?

20 Quick Check  $1,000 + $100 = $1,100 $1,100 - $300 = $800
3-20 Quick Check  If your inventory balance at the beginning of the month was $1,000, you bought $100 during the month, and sold $300 during the month, what would be the balance at the end of the month? A. $1,000. B. $ C. $1,200. D. $ $1,000 + $100 = $1,100 $1,100 - $300 = $800 Right. $800. This is calculated as beginning inventory of $1,000 plus purchases of $100 minus ending inventory of $300.

21 Prepare a schedule of cost of goods manufactured.
3-21 Learning Objective 4 Prepare a schedule of cost of goods manufactured. Learning objective number 4 is to prepare a schedule of cost of goods manufactured.

22 Schedule of Cost of Goods Manufactured
3-22 Schedule of Cost of Goods Manufactured Calculates the cost of raw material, direct labor and manufacturing overhead used in production. Calculates the manufacturing costs associated with goods that were finished during the period. The schedule of cost of goods manufactured contains the three elements of costs mentioned previously, namely direct materials, direct labor, and manufacturing overhead. It calculates the cost of raw material, direct labor and manufacturing overhead used in production. It also calculates the manufacturing costs associated with goods that were finished during the period.

23 3-23 Product Cost Flows To create a schedule of cost of goods manufactured, as well as a balance sheet and income statement, it is important to understand the flow of product costs. Raw material purchases made during the period are added to beginning raw materials inventory. The ending raw materials inventory is deducted to arrive at the raw materials used in production. As items are removed from the raw materials inventory and placed into the production process, they are called direct materials. As items are removed from raw materials inventory and placed into the production process, they are called direct materials.

24 3-24 Product Cost Flows Conversion costs are costs incurred to convert the direct material into a finished product. Direct labor and manufacturing overhead (also called conversion costs) used in production are added to direct materials to arrive at total manufacturing costs.

25 3-25 Product Cost Flows Total manufacturing costs are added to the beginning work in process to arrive at total work in process. All manufacturing costs incurred during the period are added to the beginning balance of work in process.

26 3-26 Product Cost Flows The ending work in process inventory is deducted from the total work in process for the period to arrive at the cost of goods manufactured. Costs associated with the goods that are completed during the period are transferred to finished goods inventory.

27 3-27 Product Cost Flows The cost of goods manufactured is added to the beginning finished goods inventory to arrive at cost of goods available for sale. The ending finished goods inventory is deducted from this figure to arrive at cost of goods sold.

28 Manufacturing Cost Flows
3-28 Manufacturing Cost Flows Income Statement Expenses Balance Sheet Costs Inventories Material Purchases Raw Materials Manufacturing Overhead Work in Process Direct Labor Finished Goods Part I All raw materials, work in process, and unsold finished goods at the end of the period are shown as inventoriable costs in the asset section of the balance sheet. Part II As finished goods are sold, their costs are transferred to cost of goods sold on the income statement. Part III Selling and administrative expenses are not involved in making the product; therefore, they are treated as period costs and reported on the income statement for the period the cost is incurred. Cost of Goods Sold Selling and Administrative Period Costs

29 3-29 Quick Check  Beginning raw materials inventory was $32,000. During the month, $276,000 of raw material was purchased. A count at the end of the month revealed that $28,000 of raw material was still present. What is the cost of direct material used? A. $276,000 B. $272,000 C. $280,000 D. $ 2,000 Beginning raw materials inventory was $32,000. During the month, $276,000 of raw material was purchased. A count at the end of the month revealed that $28,000 of raw material was still present. What is the cost of direct material used?

30 3-30 Quick Check  Beginning raw materials inventory was $32,000. During the month, $276,000 of raw material was purchased. A count at the end of the month revealed that $28,000 of raw material was still present. What is the cost of direct material used? A. $276,000 B. $272,000 C. $280,000 D. $ 2,000 Right. $280,000. Take a minute and review the solution before proceeding.

31 3-31 Quick Check  Direct materials used in production totaled $280,000. Direct labor was $375,000 and factory overhead was $180,000. What were total manufacturing costs incurred for the month? A. $555,000 B. $835,000 C. $655,000 D. Cannot be determined. Direct materials used in production totaled $280,000. Direct labor was $375,000 and factory overhead was $180,000. What were total manufacturing costs incurred for the month?

32 3-32 Quick Check  Direct materials used in production totaled $280,000. Direct labor was $375,000 and factory overhead was $180,000. What were total manufacturing costs incurred for the month? A. $555,000 B. $835,000 C. $655,000 D. Cannot be determined. Right. $835,000. Take a minute and review the solution before proceeding.

33 3-33 Quick Check  Beginning work in process was $125,000. Manufacturing costs incurred for the month were $835,000. There were $200,000 of partially finished goods remaining in work in process inventory at the end of the month. What was the cost of goods manufactured during the month? A. $1,160,000 B. $ 910,000 C. $ 760,000 D. Cannot be determined. Beginning work in process was $125,000. Manufacturing costs incurred for the month were $835,000. There were $200,000 of partially finished goods remaining in work in process inventory at the end of the month. What was the cost of goods manufactured during the month?

34 3-34 Quick Check  Beginning work in process was $125,000. Manufacturing costs incurred for the month were $835,000. There were $200,000 of partially finished goods remaining in work in process inventory at the end of the month. What was the cost of goods manufactured during the month? A. $1,160,000 B. $ 910,000 C. $ 760,000 D. Cannot be determined. Right. $760,000. Take a minute and review the solution before proceeding.

35 3-35 Quick Check  Beginning finished goods inventory was $130,000. The cost of goods manufactured for the month was $760,000. And the ending finished goods inventory was $150,000. What was the cost of goods sold for the month? A. $ 20,000. B. $740,000. C. $780,000. D. $760,000. Beginning finished goods inventory was $130,000. The cost of goods manufactured for the month was $760,000. And the ending finished goods inventory was $150,000. What was the cost of goods sold for the month?

36 3-36 Quick Check  Beginning finished goods inventory was $130,000. The cost of goods manufactured for the month was $760,000. And the ending finished goods inventory was $150,000. What was the cost of goods sold for the month? A. $ 20,000. B. $740,000. C. $780,000. D. $760,000. $130,000 + $760,000 = $890,000 $890,000 - $150,000 = $740,000 Right. $740,000. Take a minute and review the solution before proceeding.

37 Understand the differences between variable costs and fixed costs.
3-37 Learning Objective 5 Understand the differences between variable costs and fixed costs. Learning objective number 5 is to understand the differences between variable costs and fixed costs.

38 Cost Classifications for Predicting Cost Behavior
3-38 Cost Classifications for Predicting Cost Behavior How a cost will react to changes in the level of activity within the relevant range. Total variable costs change when activity changes. Total fixed costs remain unchanged when activity changes. Quite frequently, it is necessary to predict how a certain cost will behave in response to a change in activity. For example, a manager may want to estimate the impact that a 5% increase in sales would have on the company’s total electric bill. Cost behavior refers to how a cost will react to changed in the level of activity within the relevant range. The most commonly used classifications of cost behavior are variable and fixed costs.

39 Total Long Distance Telephone Bill
3-39 Variable Cost Your total long distance telephone bill is based on how many minutes you talk. Minutes Talked Total Long Distance Telephone Bill A variable cost varies in direct proportion to changes in the level of activity. For example, your long distance telephone bill may be based on how many minutes your talk—the total bill varies with the number of minutes used.

40 Per Minute Telephone Charge
3-40 Variable Cost Per Unit The cost per long distance minute talked is constant. For example, 10 cents per minute. Minutes Talked Per Minute Telephone Charge Although variable costs change in total as the activity level rises and falls, variable cost per unit is constant. For example, the cost per long distance minute may be ten cents a minute.

41 Monthly Basic Telephone Bill
3-41 Fixed Cost Your monthly basic telephone bill probably does not change when you make more local calls. Number of Local Calls Monthly Basic Telephone Bill A fixed cost is constant within the relevant range. In other words, fixed costs do not change for changes in activity that fall within the “relevant range.” For example, your monthly basic telephone bill probably is a set amount and does not change based on the number of calls you make.

42 Monthly Basic Telephone Bill per Local Call
3-42 Fixed Cost Per Unit The average fixed cost per local call decreases as more local calls are made. Number of Local Calls Monthly Basic Telephone Bill per Local Call However, when expressed on a per unit basis, a fixed cost is inversely related to activity—the per unit cost decreases when activity rises and increases when activity falls. For example, the average fixed cost per local call decreases as more local calls are made.

43 Cost Classifications for Predicting Cost Behavior
3-43 Cost Classifications for Predicting Cost Behavior It is helpful to think about variable and fixed cost behavior in a two by two matrix, as illustrated here. Take a few minutes and review this summary of cost behavior for variable and fixed costs.

44 3-44 Quick Check  Which of the following costs would be variable with respect to the number of cones sold at a Baskins & Robbins shop? (There may be more than one correct answer.) A. The cost of lighting the store. B. The wages of the store manager. C. The cost of ice cream. D. The cost of napkins for customers. Which of the following costs would be variable with respect to the number of cones sold at a Baskins and Robbins shop? (There may be more than one correct answer.)

45 3-45 Quick Check  Which of the following costs would be variable with respect to the number of cones sold at a Baskins & Robbins shop? (There may be more than one correct answer.) A. The cost of lighting the store. B. The wages of the store manager. C. The cost of ice cream. D. The cost of napkins for customers. Right. The cost of ice cream and the cost of napkins for customers would be variable costs. As Baskins and Robbins sells more ice cream cones, we would expect the total cost of ice cream and napkins to increase.

46 Understand the differences between direct and indirect costs.
3-46 Learning Objective 6 Understand the differences between direct and indirect costs. Learning objective number 6 is to understand the differences between direct and indirect costs.

47 Assigning Costs to Cost Objects
3-47 Assigning Costs to Cost Objects Direct costs Costs that can be easily and conveniently traced to a unit of product or other cost object. Examples: direct material and direct labor Indirect costs Costs that cannot be easily and conveniently traced to a unit of product or other cost object. Example: manufacturing overhead A cost object is anything for which cost data are desired including products, customers, jobs, organizational subunits, etc. For purposes of assigning costs to cost objects, costs are classified two ways: Direct costs are costs that can be easily and conveniently traced to a specified cost object. Examples of direct costs are direct material and direct labor. Indirect costs are costs that cannot be easily and conveniently traced to a specified cost object. An example of an indirect cost is manufacturing overhead.

48 3-48 Learning Objective 7 Define and give examples of cost classifications used in making decisions: differential costs, opportunity costs, and sunk costs. Learning objective number 7 is to define and give examples of cost classifications used in making decisions: differential costs, opportunity costs, and sunk costs.

49 Cost Classifications for Decision Making
3-49 Cost Classifications for Decision Making Every decision involves a choice between at least two alternatives. Only those costs and benefits that differ between alternatives are relevant in a decision. All other costs and benefits can and should be ignored. It is important to realize that every decision involves a choice between at least two alternatives. The goal of making decisions is to identify those costs that are either relevant or irrelevant to the decision. Costs and benefits that differ between alternatives are relevant in a decision. All other costs and benefits are irrelevant and can and should be ignored. To make decisions, it is essential to have a grasp on three concepts: differential costs, opportunity costs, and sunk costs.

50 Differential Cost and Revenue
3-50 Differential Cost and Revenue Costs and revenues that differ among alternatives. Example: You have a job paying $1,500 per month in your hometown. You have a job offer in a neighboring city that pays $2,000 per month. The commuting cost to the city is $300 per month. Differential costs (or incremental costs) is a difference in cost between any two alternatives. Differential costs can be either fixed or variable. A difference in revenue between two alternatives is called differential revenue. For example, assume you have a job paying $1,500 per month in your hometown. You have a job offer in a neighboring city that pays $2,000 per month. The commuting cost to the city is $300 per month. In this example, the differential revenue is $500 and the differential cost is $300. Differential revenue is: $2,000 – $1,500 = $500 Differential cost is: $300

51 3-51 Opportunity Cost The potential benefit that is given up when one alternative is selected over another. Example: If you were not attending college, you could be earning $15,000 per year. Your opportunity cost of attending college for one year is $15,000. Opportunity cost is the potential benefit that is given up when one alternative is selected over another. These costs are not usually entered into the accounting records of an organization, but must be explicitly considered in all decisions.

52 3-52 Sunk Costs Sunk costs have already been incurred and cannot be changed now or in the future. They should be ignored when making decisions. Example: You bought an automobile that cost $10,000 two years ago. The $10,000 cost is sunk because whether you drive it, park it, trade it, or sell it, you cannot change the $10,000 cost. A sunk cost is a cost that has already been incurred and that cannot be changed by any decision made now or in the future. Since sunk costs cannot be changed and therefore cannot be differential costs, they should be ignored in decision making. While students usually accept the idea that sunk costs should be ignored on an abstract level, like most people, they often have difficulty putting this idea into practice.

53 3-53 Quick Check  Suppose you are trying to decide whether to drive or take the train to Portland to attend a concert. You have ample cash to do either, but you don’t want to waste money needlessly. Is the cost of the train ticket relevant in this decision? In other words, should the cost of the train ticket affect the decision of whether you drive or take the train to Portland? A. Yes, the cost of the train ticket is relevant. B. No, the cost of the train ticket is not relevant. Take a minute and read the information on this slide. Should the cost of the train ticket affect the decision of whether you drive or take the train to Portland?

54 3-54 Quick Check  Suppose you are trying to decide whether to drive or take the train to Portland to attend a concert. You have ample cash to do either, but you don’t want to waste money needlessly. Is the cost of the train ticket relevant in this decision? In other words, should the cost of the train ticket affect the decision of whether you drive or take the train to Portland? A. Yes, the cost of the train ticket is relevant. B. No, the cost of the train ticket is not relevant. Yes, it should because the cost of the train ticket is relevant.

55 3-55 Quick Check  Suppose you are trying to decide whether to drive or take the train to Portland to attend a concert. You have ample cash to do either, but you don’t want to waste money needlessly. Is the annual cost of licensing your car relevant in this decision? A. Yes, the licensing cost is relevant. B. No, the licensing cost is not relevant. Take a minute and read the information on this slide. Is the annual cost of licensing your car relevant in this decision?

56 3-56 Quick Check  Suppose you are trying to decide whether to drive or take the train to Portland to attend a concert. You have ample cash to do either, but you don’t want to waste money needlessly. Is the annual cost of licensing your car relevant in this decision? A. Yes, the licensing cost is relevant. B. No, the licensing cost is not relevant. No, it is not because the licensing cost is not relevant.

57 3-57 Quick Check  Suppose that your car could be sold now for $5,000. Is this a sunk cost? A. Yes, it is a sunk cost. B. No, it is not a sunk cost. Suppose that your car could be sold now for $5,000. Is this a sunk cost?

58 3-58 Quick Check  Suppose that your car could be sold now for $5,000. Is this a sunk cost? A. Yes, it is a sunk cost. B. No, it is not a sunk cost. No, it is not a sunk cost.

59 Summary of the Types of Cost Classifications
3-59 Summary of the Types of Cost Classifications Financial reporting Predicting cost behavior Assigning costs to cost objects Decision making We have looked at the cost classifications used for financial reporting, predicting cost behavior, assigning costs to cost objects, and making business decisions. Now, let’s look at how to classify idle time, overtime, and fringe benefits.

60 Further Classification of Labor Costs
3-60 Further Classification of Labor Costs Appendix 2A Appendix 2A: Further Classification of Labor Costs

61 3-61 Learning Objective 8 (Appendix 2A) Properly account for labor costs associated with idle time, overtime, and fringe benefits. Learning objective number 8 is to properly account for labor costs associated with idle time, overtime, and fringe benefits.

62 3-62 Idle Time Machine Breakdowns Material Shortages Power Failures Machine breakdowns, material shortages, power failures, and the like, result in idle time. The labor costs incurred during idle time are ordinarily treated as manufacturing overhead. This enables the costs to be spread across all the production rather than the units in process when the disruptions occur. The labor costs incurred during idle time are ordinarily treated as manufacturing overhead.

63 3-63 Overtime The overtime premiums for all factory workers are usually considered to be part of manufacturing overhead. The overtime premiums for all factory workers are usually considered to be part of manufacturing overhead. This is done to avoid penalizing particular products or customer orders simply because they happen to fall on the tail end of the daily production schedule.

64 Some companies include all of these costs in manufacturing overhead.
3-64 Labor Fringe Benefits Fringe benefits include employer paid costs for insurance programs, retirement plans, supplemental unemployment programs, Social Security, Medicare, workers’ compensation and unemployment taxes. Labor fringe benefit costs are employment-related costs paid by an employer, such as insurance programs, retirement plans, and supplemental unemployment programs. They also include the employer’s share of Social Security and Medicare, workers’ compensation, federal employment tax, and state unemployment insurance. These costs often add up to thirty to forty percent of an employee’s base pay. Some companies include all of these costs in manufacturing overhead. Other companies opt for the conceptually superior method of treating fringe benefit expenses of direct laborers as additional direct labor costs. Some companies include all of these costs in manufacturing overhead. Other companies treat fringe benefit expenses of direct laborers as additional direct labor costs.

65 3-65 Cost of Quality Appendix 2B Appendix 2B: Cost of Quality

66 3-66 Learning Objective 9 (Appendix 2B) Identify the four types of quality costs and explain how they interact. Learning objective number 9 is to identify the four types of quality costs and explain how they interact.

67 Quality of Conformance
3-67 Quality of Conformance When the overwhelming majority of products produced conform to design specifications and are free from defects. The term quality has many meanings. Quality can mean that a product has many features not found in other products; it can mean that it is well-designed; or it can mean that it is defect-free. In this appendix, the focus is on the presence or absence of defects. Quality of conformance is the degree to which the actual product or service meets its design specifications. Anything that does not meet design specifications is a defect and is indicative of low quality of conformance. There are four broad categories of quality costs: prevention costs, appraisal costs, internal failure costs, and external failure costs.

68 Prevention and Appraisal Costs
3-68 Prevention and Appraisal Costs Prevention Costs Support activities whose purpose is to reduce the number of defects Prevention costs are incurred to support activities whose purpose is to reduce the number of defects. Appraisal costs are incurred to identify defective products before the products are shipped to customers. Appraisal Costs Incurred to identify defective products before the products are shipped

69 Internal and External Failure Costs
3-69 Internal and External Failure Costs Internal Failure Costs Incurred as a result of identifying defects before they are shipped Internal failure costs are incurred as a result of identifying defects before they are shipped to customers. External failure costs are incurred as a result of defective products being delivered to customers. External Failure Costs Incurred as a result of defective products being delivered to customers

70 Examples of Quality Costs
3-70 Examples of Quality Costs Prevention Costs Quality training Quality circles Statistical process control activities Appraisal Costs Testing & inspecting incoming materials Final product testing Depreciation of testing equipment Internal Failure Costs Scrap Spoilage Rework External Failure Costs Cost of field servicing & handling complaints Warranty repairs Lost sales Here are some examples of each type of quality cost.  Prevention costs include: quality training, quality circles, and statistical process control activities. Appraisal costs include: testing and inspection of incoming materials, final product testing, and depreciation of testing equipment. Internal failure costs include: scrap, spoilage, and rework. External failure costs include: the cost of field servicing and handling customer complaints, warranty repairs, and lost sales arising from reputation of poor quality.

71 Distribution of Quality Costs
3-71 Distribution of Quality Costs When quality of conformance is low, total quality cost is high and consists mostly of internal and external failure. Total quality costs drop rapidly as the quality of conformance increases. Companies reduce their total quality costs by focusing their efforts on prevention and appraisal because the cost savings from reduced defects usually overwhelm the costs of additional prevention and appraisal. Here are four key concepts about the relationship between the four types of quality costs. When the quality of conformance is low, total quality cost is high and most of this cost consists of internal and external failure costs. Total quality costs drop rapidly as the quality of conformance increases. Companies reduce their total quality costs by focusing their efforts on prevention and appraisal because the cost savings from reduced defects usually overwhelm the costs of additional prevention and appraisal. Total quality costs are minimized when the quality of conformance is slightly less than 100%. This is a debatable point in the sense that some experts believe that total quality costs are not minimized until the quality of conformance is 100%. Total quality costs are minimized when the quality of conformance is slightly less than 100%.

72 Prepare and interpret a quality cost report.
3-72 Learning Objective 10 (Appendix 2B) Prepare and interpret a quality cost report. Learning objective number 10 is to prepare and interpret a quality cost report.

73 3-73 Quality cost reports provide an estimate of the financial consequences of the company’s current defect rate. A quality cost report details the prevention, appraisal, internal failure, and external failure costs that arise from a company’s current quality control efforts. When interpreting a cost of quality report managers should look for two trends. First, increases in prevention and appraisal costs should be more than offset by decreases in internal and external failure costs. Second, the total quality costs as a percent of sales should decrease.

74 Quality Cost Reports in Graphic Form
3-74 Quality Cost Reports in Graphic Form Quality reports can also be prepared in graphic form. Quality cost reports can also be prepared in graphic form. Managers should still look for the same two trends whether the data are presented in a graphic or table format.

75 Uses of Quality Cost Information
3-75 Uses of Quality Cost Information Help managers see the financial significance of defects. Help managers identify the relative importance of the quality problems. Uses of quality cost information include the following. It helps managers see the financial significance of defects. It helps managers identify the relative importance of the quality problems faced by the company. It helps managers see whether their quality costs are poorly distributed. In general, costs should be distributed more toward prevention and to a lesser extent appraisal than toward failures. Help managers see whether their quality costs are poorly distributed.

76 Limitations of Quality Cost Information
3-76 Limitations of Quality Cost Information Simply measuring quality cost problems does not solve quality problems. Results usually lag behind quality improvement programs. Limitations of quality cost information include the following. Simply measuring and reporting quality cost problems does not solve quality problems. Results usually lag behind quality improvement programs. Initially, prevention and appraisal cost increases may not be offset by decreases in failure costs. The most important quality cost, lost sales arising from customer ill-will, is often omitted from quality cost reports because it is difficult to estimate. The most important quality cost, lost sales, is often omitted from quality cost reports.

77 3-77 ISO 9000 Standards ISO 9000 standards have become international measures of quality. To become ISO 9000 certified, a company must demonstrate: A quality control system is in use, and the system clearly defines an expected level of quality. The system is fully operational and is backed up with detailed documentation of quality control procedures. The intended level of quality is being achieved on a sustained basis. The International Organization for Standardization, based in Geneva, Switzerland, has established quality control guidelines, known as the ISO 9000 standards. For a company to become ISO 9000 certified by a certifying agency, it must demonstrate that: 1. A quality control system is in use, and the system clearly defines an expected level of quality, 2. The system is fully operational and is backed up with detailed documentation of quality control procedures, and 3. The intended level of quality is being achieved on a sustained basis. Although the ISO 9000 standards were developed in Europe, they have become widely accepted elsewhere, throughout the world, including the United States.

78 3-78 End of Chapter 2 End of chapter 2.


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