1. Getting involved: 10 tips for connecting with new drivers online
Liz Baldock
Digital Wizard
Safety Standards Service

2. 1. What’s it for?
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3. 2. Speak the right language
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4. 3. Don’t presume
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5. 4. Keep it varied
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6. What’s it for?
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7. 5. Listen
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8. 6. Don’t shock
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9. 7. It’s all in a name
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10. 8. Cover your back
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11. Driver and Vehicle Standards Agency incorporating DSA and VOSA

12. 9. Make friends with your IT support people
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13. 10. Is there anybody out there?
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14. Driver and Vehicle Standards Agency incorporating DSA and VOSA

15. Digital Communications Manager
Liz Baldock
Digital Communications Manager
(OK, not a wizard)
@Liz_DVSA
Safety Standards Service