1. TESS Total Enterprise Supply Chain System
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2. Sample Data Product number: 006-0102 Part Number: 006-R-01012
TESS
Sample Data
Product number:
Part Number: 006-R-01012
Pool ID:

3. BOM Product Master - New Product Setup
TESS
BOM
Product Master - New Product Setup
Enter the mandatory fields denoted by **
Click ok
Confirm the details that you have entered
Click submit

4. BOM BOM - New BOM Enter the mandatory fields denoted by ** Click ok
TESS
BOM
BOM - New BOM
Enter the mandatory fields denoted by **
Click ok
Click on Product BOM to add products into the BOM

5. BOM BOM – BOM Setup Enter search criteria Click on product number
TESS
BOM
BOM – BOM Setup
Enter search criteria
Click on product number
Click on add product to BOM
Enter the search criteria
Select the product that you want to add
Click submit

6. WMS Pool Setup – New Pool Enter the mandatory fields denoted by **
TESS
WMS
Pool Setup – New Pool
Enter the mandatory fields denoted by **
Click submit

7. WMS Assign Product Pool Enter the Pool number Click submit
TESS
WMS
Assign Product Pool
Enter the Pool number
Click submit
Select the pool that you want and click submit
Click on add product
Enter the search criteria
Select the product that you want to add into the pool
Fill in the mandatory fields and submit

8. WMS Quick Review Enter the search criteria
TESS
WMS
Quick Review
Enter the search criteria
Click on the number corresponding to the product number
You will be able to view the details of the product selected

9. Sales Module Sales Screen & Search screen
TESS
Sales Module
Sales Screen
& Search screen
Enter the product number and quantity to search
A sales is made once the submit button is clicked
Enter the first few characters of the product number
Select the product, enter the sales quantity and add the items into the basket
Review the basket
Click sales from basket and confirm the sales

10. Sales Module Return Screen Enter the invoice number Select the Product
TESS
Sales Module
Return Screen
Enter the invoice number
Select the Product
Select the product condition (used/unused)
Enter the return quantity
Click submit to confirm the return

11. Order Management Process Order – New Order Enter the product number
TESS
Order Management
Process Order – New Order
Setup the according to the activity
Enter the product number
Click search
Select the product, enter the order quantity and add item into basket
Review basket
Enter the order reference number
Confirm the order

12. Order Management Process Order – Order Amend
TESS
Order Management
Process Order – Order Amend
Search for the order number
You may choose to change the order quantity or cancel the order
will be sent accordingly

13. Order Management Order Ack – Order Acceptant/Order Acceptant Details
TESS
Order Management
Order Ack – Order Acceptant/Order Acceptant Details
Enter the order number
Method 1
Click on “acknowledge” to acknowledge immediately without seeing the details
Method 2
Click on “get details” to see the list of order details
You may choose to acknowledge, reject or close the selected order

14. Order Management Order Ack – Ship Status / Ship Status Details
TESS
Order Management
Order Ack – Ship Status / Ship Status Details
Enter the order number
Method 1
Click on “ship” to ship immediately without seeing the details
Method 2
Click on “get details”
You get to see the product details and also to enter the Airway Bill number

15. Order Management Receive – Receive Status / Receive Status Details
TESS
Order Management
Receive – Receive Status / Receive Status Details
Enter the AWB number
Method 1
Click on “receive” to receive immediately without seeing the details
Method 2
Click on “get details” to see the list of orders to be received
Select the order number and click “submit’ to receive the order

16. Inter Transfer Request Part Enter the part number Click “search”
TESS
Inter Transfer
Request Part
Setup the according to the activity
Enter the part number
Click “search”
Click on the on-hand quantity of the branch you want to request from
Select part number
Add item
Review Cart and create order
Select branch, enter request quantity and submit the order

17. Inter Transfer Order - Approve / Cancel
TESS
Inter Transfer
Order - Approve
/ Cancel
Click on the item related to the order code and approve the order
The order can be rejected by entering the approve quantity as 0
Click on the item related to the order code to cancel the order

18. Inter Transfer Pick / Pack Click on the item related to the order code
TESS
Inter Transfer
Pick / Pack
Click on the item related to the order code
Pick the quantity from the available pools
After that, select “packing – new box” to pack the picked items
Enter the Box number and close the box

19. Inter Transfer Ship – Create SI
TESS
Inter Transfer
Ship – Create SI
Select the destination from the drop down list
Enter the mandatory fields denoted by **
Select the item that you want to ship
Click “submit”
You may choose to edit or print the SI as well

20. Inter Transfer Receive Select from where you are receiving the product
TESS
Inter Transfer
Receive
Select from where you are receiving the product
Click on the item no corresponding to the invoice number
Enter the receive quantity according to the pool id
Click “receive”

21. Return Management Return Defective / Expiry Select the vendor
TESS
Return Management
Return Defective / Expiry
Setup the according to the activity
Select the vendor
Enter the product number
Click search
Select the part number
Enter the return quantity
Add to basket
Review the basket
Confirm the return

22. Return Management Click search to display all the return numbers
TESS
Return Management
Return Amend
Click search to display all the return numbers
Click on the return number
Click on “cancel return” to cancel the return

23. TESS
Return Management
Return Ack – Return Acceptant/Return Acceptant Details
Enter the return number
Method 1
Click on “acknowledge” to acknowledge immediately
Method 2
Click on “get details” to see the return details
You can either return or close the return here

24. Return Management Return Ack – Ship Status / Ship Status Details
TESS
Return Management
Return Ack – Ship Status / Ship Status Details
Enter the return number
Method 1
Click on “acknowledge” to acknowledge immediately
Method 2
Click on “get details” to see the details
Ship the return

25. TESS
Return Management
Receive Return – Receive Status / Receive Status Details
Enter the AWB number
Method 1
Click on “receive” to receive immediately
Method 2
Click on “get details” to see the details
Select the item to receive
Click “submit”
Confirm the receive

26. Inventory Planning Replenish Order
TESS
Inventory Planning
Replenish Order
This system helps us get the part numbers for which the on-hand-quantity is beyond the minimum quantity and with order policies like NA, NB etc
The branch can place an order with the vendor

27. CSO Management Customer setup Contract Setup Engineer Setup TESS
Setup the according to the activity
Customer setup
Contract Setup
Engineer Setup

28. CSO Management Create New Call Enter the customer information
TESS
CSO Management
Create New Call
Enter the customer information
Enter the service details (please see that the product number is under contract) and submit
Assign the engineer service date and time and submit
The engineers will receive a SMS or regarding the service

29. CSO Management Select the engineer Enter the service date and time
TESS
CSO Management
Select the engineer
Enter the service date and time
Click submit

30. CSO Management Outstanding CSO
TESS
CSO Management
Outstanding CSO
Enter “*” to search for all the outstanding jobs
All the outstanding CSO will be displayed
You may click on the individual jobs to view the details

31. CSO Management Part Request – Request Part Enter “*” to display all
TESS
CSO Management
Part Request – Request Part
Enter “*” to display all
Click on a CSO number to select the part
Select the part and enter the quantity
Click “add item to basket”
Review the cart
Select the item and click “create request”
You may edit the quantity of the parts requested by clicking on edit part

32. CSO Management Part Management – Issue Part Click on a CSO number
TESS
CSO Management
Part Management – Issue Part
Click on a CSO number
Select the pool number based on the on-hand-quantity and issue the parts

33. CSO Management Part Request – Request Return
The service engineer makes a request to the warehouse stating that he is returning the parts after his service
The parts may be used or unused

34. CSO Management Part Management – Receive Part
TESS
CSO Management
Part Management – Receive Part
After the service engineer makes a request to return the parts to the warehouse, the warehouse will have to receive the parts that are being returned
Click ok to accept the return

35. CSO Management Call Management – Outstanding CSO
TESS
CSO Management
Call Management – Outstanding CSO
Enter “*” to display all the records
Select the CSO No whose job is already completed
Enter the finish dates and time to close the CSO

36. Sales Management Sales Screen Review the basket
TESS
Sales Management
Sales Screen
Setup the according to the activity
Review the basket
Sales from the basket
Enter the product number
Select the vendor and search
Select the customer’s name
Confirm the sales
Select the Product number
Enter the sales quantity
Add items into the basket

37. Sales Management Assign Price Select the salesman
TESS
Sales Management
Assign Price
Select the salesman
Search for the sales ID
Click on the appropriate sales ID
Enter the discount, if any
Select the price and update

38. Sales Management Approve Price Select salesman Search the sales ID
TESS
Sales Management
Approve Price
Select salesman
Search the sales ID
Click on the appropriate sales ID
Approve or reject the sales
Confirm Price
Click on the appropriate sales ID
Confirm or cancel the sales

39. Sales Management Ship sales Click on the appropriate sales ID
TESS
Sales Management
Ship sales
Click on the appropriate sales ID
Ship the sales by entering the AWB number
APAR
Enter the invoice number
Update the status of the invoice from Unpaid to Paid

40. Sales Management Return sales Enter the invoice number
TESS
Sales Management
Return sales
Enter the invoice number
Select the product
Return the sales

41. Reports TESS Sales Report Stock report Order Report
Return Report - Customer
Return Report - Vendor
Summary Report - Sales
Summary Report – Customer Return
Summary Report –Vendor Return
CSO reports - WIP

42. Reports TESS CSO Inquiry CSO Product Inquiry Cycle Count Log
Cycle Count Report

43. TESS
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