1. Process Working Group
Goal: To constructively bring more intention and alignment to our day-to-day operations.
*Importance of operating with intention was emphasized during culture work.
*Alignment will enable us to work more efficiently and effectively – there are many turns in the road that we could avoid if there is more clarity and certainty around our processes.
*Clarity of Process cannot be taken for granted, particularly as we have grown as an organization

2. Values Integrated: Communication Teamwork
Respect, Empowerment and Accountability
Excellence

3. Steps: #1: Describe current process;
Matrix perspective
We will provide an example….
#2: Identify opportunities for improvement in process;
Constructive environment
(Differences of opinion regarding #1 may hint at #2!)
#3: Collaborate to determine how to address opportunities;
Broad input
WARF’s Values and Culture influential
#4: Memorialize agreed upon “effective process”; and
Organized intranet access
#5: Revisit routinely & update as needed.
#1: Will be applying a matrix analysis; don’t worry if team members describe current process differently – these are actually valuable tools to identify kinks in the process.
#2: Our working template will help to make this process less personal and more objective.
#4: Note that we are not aiming for the BEST process, but the most EFFECTIVE process (for example, it may be best if everyone knew what everyone was doing in the organization, but that would not be an effective way to efficiently achieve our goals).
#5: Important to have a department that stewards the process

4. Initial Projects: Licensing Process Hiring & Onboarding
Culture Consultants Program
For example…

5. Matrix Roles: Accountable Responsible Consulted Supportive Informed
Buck stops with me
Responsible
It’s in “my court”
Consulted Supportive Informed
I provide info & expertise I help with admin I simply need to know
NOTICE DIRECTION OF ARROWS.
*Defining our roles will help us (1) communicate more effectively and efficiently, (2) empower those deemed to be responsible of certain tasks, and (3) clarify who is ultimately accountable for certain actions