1. What’s New in SAP Solution Manager 7
What’s New in SAP Solution Manager 7.2 and Focused Solutions for SAP Solution Manager?
Solution Management SAP Solution Manager, Digital Business Services, SAP SE

2. Disclaimer
This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.

3. Video
SAP Solution Manager 7.2

4. SAP Solution Manager 7.2 and Focused Solutions The Perfect Team for Your Digital Business Transformation
One Process Landscape for Business and IT
Transparent requirements to deploy
Agile Innovation
Process Management
Cloud & Hybrid
DIGITAL BUSINESS
SAP S/4HANA Digital Industries
New User Experience
SAP HANA
Launchpad, Apps and Dashboards
On-Premise, Hybrid and Cloud Solutions
SAP Solution Manager on SAP HANA

5. SAP Solution Manager 7.2 Release Schedule
End 2017
Ramp-Up
Go To Release
Time to Upgrade

6. What Are Focused Solutions for SAP Solution Manager?
SAP Solution Manager has grown into the most mature and robust platform for the entire lifecycle of your solutions for our 15,000+ customers.
Focused Solutions for SAP Solution Manager deliver solutions for specific requirements, avoiding custom code and partner solutions.
No coding cost SAP delivers a standard solution
Significantly less training cost SAP delivers all knowledge required
No upgrade risk SAP delivers standard upgrades
No integration issues SAP delivers based on SAP Solution Manager standard

7. SAP Solution Manager 7.2 and Focused Solutions The Perfect Team for Your Digital Business Transformation
One Process Landscape for Business and IT
Transparent requirements to deploy
Agile Innovation
Process Management
Cloud & Hybrid
DIGITAL BUSINESS
SAP S/4HANA Digital Industries
New User Experience
SAP HANA
Launchpad, Apps and Dashboards
On-Premise, Hybrid and Cloud Solutions
SAP Solution Manager on SAP HANA

8. Launchpad, Apps & Dashboards Providing the ultimate user experience
SAP Solution Manager 7.2 follows the SAP Business Suite Strategy.
SAP Solution Manager Launchpad offers role-based access to all relevant applications and Work Centers
SAPUI5 / Fiori apps for key business-facing UIs and mobile applications.
Vital SAP Solution Manager UIs are revamped incrementally using SAPUI5 / Fiori, based on customers’ usage and demand.
All Flash-based UIs for Run SAP applications and the existing SAP Solution Manager dashboards are converted to SAPUI5.
Browsers supported by the SAP Business Suite are also supported by SAP Solution Manager.

9. Launchpad, Apps & Dashboards Analytics Overview
SAP Solution Manager
Custom Dashboards
Cross Application Dashboards
Application specific Dashboards
Focused Insights
Based on predefined template models
Focused Solutions

10. Incident Management
Demo

11. SAP Solution Manager 7.2 and Focused Solutions The Perfect Team for Your Digital Business Transformation
One Process Landscape for Business and IT
Transparent requirements to deploy
Agile Innovation
Process Management
Cloud & Hybrid
DIGITAL BUSINESS
SAP S/4HANA Digital Industries
New User Experience
SAP HANA
Launchpad, Apps and Dashboards
On-Premise, Hybrid and Cloud Solutions
SAP Solution Manager on SAP HANA

12. One Process Landscape for Business and IT Big Picture
State-of-the-Art Business Process Modelling in SAP Solution Manager 7.2 covers the whole lifecycle of a solution.
Design To-be processes & requirements
Run Continuous improvement based on real usage
Digital Transformation
Build Agile requirements fulfillment

13. One Process Landscape for Business and IT Process Management in SAP Solution Manager
Today, customers are challenged with synchronizing business models and processes with IT solution documentation across build and run.
SAP Solution Manager solution documentation
Web-based documentation experience
Integrated BPMN process editor
Multi-level hierarchies (more than three)
Processes assembled from re-use libraries
Processes are validated and optimized continuously based on real usage
Integrated process experience
Requirements Management
IT Project and Portfolio Management integration
Change and Request Management integration
Test Management integration
Business Process Monitoring integration
Integrated graphical BPMN process editor

14. Process Management and Process Monitoring share the same foundation!
One Process Landscape for Business and IT New Business Process Monitoring application
Process Management and Process Monitoring share the same foundation!
See the status of the last data collection for your business processes in a simplified tabular display, optionally per step or interface.
In addition, you can see a graphical representation of your business process flow. This makes use of the new process graphic from the solution documentation.
From both screens you can navigate to the details of the collected metrics (e.g. last measured value or detail list).

15. Process Management
Demo

16. One Process Landscape for Business and IT The new “Solution”
Process Content
The solution is the sum of a company’s systems, applications and processes. It acts as a container for versions of solution documentation, one of which is the production version. 
SOLAR* 
Project & Solution
Well-defined transition of entities. 
Project IT project management with a full project management suite – integrated into SAP Solution Manager processes. 

17. One Process Landscape for Business and IT Lifecycle based on Branches
A Branch is a version of the solution documentation containing processes, libraries, and systems.
Production
The Production Branch represents the productive version of the entire solution documentation.
Further Branches e.g. to deliver the future solution documentation.
The Maintenance Branch represents the editable version of the productive solution documentation. It provides an safe environment for performing changes.
Maintenance
Operations
Development
The Operations Branch to manage process operations and instrumentation.

18. One Process Landscape for Business and IT Re-use with Libraries
Re-use avoids redundant documentation.
Interface Library
Configuration Library
Process Step Library
Development Library
Executable Library
Processes
Process    

19. Digital Transformation
One Process Landscape for Business and IT Adding a New Level of Communication for Business and IT
The new Business Portal* of SAP Solution Manager 7.2 allows all business users to understand how the business operates now and in the future.
Communicate* All users understand how the business operates
Design To-be processes & requirements
Run Continuous improvement based on real usage
Digital Transformation
Build Agile requirements fulfillment
* This is the current state of planning and may be changed by SAP at any time.

20. SAP Solution Manager 7.2 and Focused Solutions The Perfect Team for Your Digital Business Transformation
One Process Landscape for Business and IT
Transparent requirements to deploy
Agile Innovation
Process Management
Cloud & Hybrid
DIGITAL BUSINESS
SAP S/4HANA Digital Industries
New User Experience
SAP HANA
Launchpad, Apps and Dashboards
On-Premise, Hybrid and Cloud Solutions
SAP Solution Manager on SAP HANA

21. Transparent Requirements-to-Deploy Outcome based delivery - constant feedback loops with the business
Ready-to-run, and integrated, tool-supported methodology to manage requirements and software development in large, agile projects.
Value added by methodology & tools
Automated visibility of solution readiness, integrated risk management
Business demand and requirements management
Full support for agile software engineering methods, best practice included
Collaboration across distributed development teams for global delivery
Automation of project work, as well as change & transport management

22. Transparent Requirements-to-Deploy Agile Delivery Model for Focused Build
Project Team Onsite
SAP     
SAP Standard Development
ICC
MCC
Gap validation
Process and Application Landscape
Perceived Gaps
System Integrators    
WRICEF/Gap
Gap
Requirements
Work Packages / Work Items
Build Factories
Development Factories
 
Fit 
JIRA Integration
Solution Readiness Dashboard
Onsite Delivery

23. Transparent Requirements-to-Deploy Constant feedback loops with the business
A project is structured in:
Phases ending with Quality Gates Prepare and Scope (“Blueprinting”) < 8 weeks
Release ending with Go-live
Waves ending with Touch and Feel by the business
Sprint with Show and Tell sessions to the business
Project
Prepare
Scope
Build
Deploy
Run
UAT and final integration testing 
Release
Release 
Key-User Test
Waves 
Unit & single functional test
Sprints

24. Transparent Requirements-to-Deploy Release Management to synchronize projects and keep them under control
Synchronized Go Live
Build & Functional Test
Freeze
Joint Integration Test Phase
Go-Live
Project 1
Build & Functional Test
Freeze
Go-Live
Project 2
Build & Functional Test
Freeze
Go-Live
Project 3
Scope
Build
Test
Deploy
Hypercare
Operate
Bundle of Changes:
Test together
Deploy together
Lower Risk
Lower Costs
Increase Value
Release 1
Reduce Risks, Simplify Go-Live Process, and Decrease Test Efforts

25. Transparent Requirements-to-Deploy Test Suite and Focused Build for SAP Solution Manager
Test Suite of SAP Solution Manager is the default functional test solution for all SAP customers – no other Test Suite required*
Customer Benefits
All you need to test SAP Business Suite, S/4HANA and digital industry solutions
Supports SAP, non-SAP and hybrid solutions – on-premise and cloud editions
Widely adopted by several thousand SAP customers and SAP IT
Automated test planning for innovation and maintenance activities
State of the art test automation with low maintenance for automated test scripts
Seemlessly integrated with all SAP Solution Manager applications
No data replication to 3rd party repositories required – providing low TCO
Supports all functional test types, e.g. Single Tests, Integration Tests, Regression Tests
* SAP Products SAP TAO and SAP SolMan Adapter for HP ALM have been retired. DBS service available for customers demanding integration and test automation with HP ALM.

26. Solution Readiness Dashboard
Work Package
Demo Dashboard
Demo Work Package

27. SAP Solution Manager 7.2 and Focused Solutions The Perfect Team for Your Digital Business Transformation
One Process Landscape for Business and IT
Transparent requirements to deploy
Process Management
Agile Innovation
Cloud & Hybrid
DIGITAL BUSINESS
SAP S/4HANA Digital Industries
New User Experience
SAP HANA
Launchpad, Apps and Dashboards
On-Premise, Hybrid and Cloud Solutions
SAP Solution Manager on SAP HANA

28. On-Premise, Hybrid and Cloud Solutions There Is More Cloud Than You Think! 
SAP Solution Manager for the cloud
SAP Solution Manager with the cloud
SAP Solution Manager in the cloud
Build, Deploy, and Run for SAP cloud products
Same level of standards for cloud as on-premise
Maintenance Planner
KPI Catalogue
Roadmap Viewer
SAP S/4HANA Readiness Check
Best Practices
Cloud Appliance Library
SAP Solution Manager as a Managed Service

29. SAP HANA Enterprise Cloud (Private Cloud)
On-Premise, Hybrid and Cloud Solutions SAP Solution Manager for the cloud
On-premise
In hybrid cloud scenarios, SAP Solution Manager enables the collaboration between customer and cloud provider for:
Solution Documentation
Performance & Availability Management
Interface Management
Exception Management
Data Consistency Management
Business Process Management
Maintenance Management
Change Management
Test Management
IT Service Management
Remote access
Web services
Full access
SAP HANA Enterprise Cloud (Private Cloud)
SAP S/4HANA
Cloud Edition
SAP S/4HANA
On-Premise Edition
Performance and Availability Management
Use End-User Experience Monitoring to check the availability and performance of the cloud solution from an end-user perspective
Integration Monitoring
Leverage Interface & Process Orchestration Monitoring (SAP PI, SAP HCI) to monitor the message flow between on-premises and cloud
Exception Management
Detect, analyze, and resolve exceptions
Data Consistency Management
Use cross-database comparison to check whether data is consistent between on premises and cloud systems
Public Cloud
SAP Cloud

30. Digital Business The SAP Cloud Appliance Library Concept
SAP Cloud Appliance Library (SAP CAL) helps you instantly deploy and use SAP on-premise solutions by significantly reducing the initial setup and configuration effort and deliver quick time-to-value.
SAP Cloud Appliance Library
SAP CAL
Deployment
Preparation
Initial Setup
Planning
HW and SW
Install
Start
Minutes or hours …
ERP
HANA
CRM
Traditional
“on-premise” delivery
… instead of weeks and months.

31. Digital Business Jump-start in the cloud
Cloud Appliance Library
SAP S/4HANA
On-Premise Edition
Transfer
Prepare and Explore
Discover value of digital transformation with SAP Solution Manager 7.2 and SAP S/4HANA in the SAP Cloud Appliance Library (CAL).
Realize and Deploy
Deliver value of digital transformation with SAP Solution Manager 7.2 and SAP S/4HANA on premise.

32. I want to Jump-start my SAP S/4HANA Focused capabilities on
Digital Business CAL images for your use cases around SAP Solution Manager 
I want to try out
content activation
before I upgrade 
I want to try out SAP
Solution Manager 7.2
capabilities 
I want to Jump-start my SAP S/4HANA
implementation 
I want to test drive
Focused capabilities on
SAP Solution Manager
Available
Version: 7.2
customer content upload possible
Activation on CAL
Available soon
Version: 7.2
Simple demos + SAP S/4HANA Package
Demo on CAL
Available
Version: 7.1
FS + pre-configured + test data
Focused Solutions on CAL

33. Cloud Appliance Library (CAL)
Demo

34. SAP Solution Manager 7.2 and Focused Solutions The Perfect Team for Your Digital Business Transformation
One Process Landscape for Business and IT
Transparent requirements to deploy
Process Management
Agile Innovation
Cloud & Hybrid
DIGITAL BUSINESS
SAP S/4HANA Digital Industries
New User Experience
SAP HANA
Launchpad, Apps and Dashboards
On-Premise, Hybrid and Cloud Solutions
SAP Solution Manager on SAP HANA

35. SAP Solution Manager on SAP HANA
SAP Solution Manager 7.2 adopts SAP HANA!
Good News for All SAP Support Customers:
SAP Solution Manager 7.2 leverages SAP HANA.
The license is included in your SAP maintenance agreement
This extension of usage rights is especially valuable for customers who are:
SAP HANA only
in a transition phase to SAP HANA
paying maintenance for their SAP Solution Manager database

36. SAP Solution Manager on SAP HANA More value through in-memory technology
Why choose SAP Solution Manager 7.2 on SAP HANA?
Performance increase
Drastically faster text search functionality opens new opportunities e.g. to work with documents, service reports, ITSM tickets
No additional SAP HANA license fee for SAP Solution Manager
SAP HANA for SAP Solution Manager 7.2 is delivered for free within your support agreement
SAP HANA only strategy
If SAP HANA is the only platform at your company, SAP Solution Manager 7.2 is your perfect lifecycle management platform
SAP Solution Manager as a door opener for SAP HANA
First system in a general plan to migrate to SAP HANA and become familiar with it
Preparation of SAP HANA operations
SAP HANA
More SAP Solution Manager value through in-memory technology
SAP recommends to execute your upgrade to SAP Solution Manager 7.2 and your migration to SAP HANA in one go.

37. SAP Solution Manager 7.2 and Focused Solutions The Perfect Team for Your Digital Business Transformation
One Process Landscape for Business and IT
Transparent requirements to deploy
Process Management
Agile Innovation
Cloud & Hybrid
DIGITAL BUSINESS
SAP S/4HANA Digital Industries
New User Experience
SAP HANA
Launchpad, Apps and Dashboards
On-Premise, Hybrid and Cloud Solutions
SAP Solution Manager on SAP HANA

38. HUMAN CAPITAL MANAGEMENT
25 INDUSTRIES
HANA PLATFORM
SAP HANA
SAP HCP
SAP HEC
HUMAN CAPITAL MANAGEMENT
INTERNET OF THINGS
CUSTOMER ENGAGEMENT & COMMERCE
BUSINESS NETWORKS
THE DIGITAL CORE
SAP S/4HANA
SAP S/4 HANA Cloud Edition

39. Digital Business Delivery Platform: The Big Picture
Advise / Plan
Prepare / Explore
Realize / Deploy 1 2 3
Onsite Project on SAP Solution Manager
Remote Delivery
Project plan
Focused Build  
 MCC
WBS
Q-gates    
Work packages
Solution Readiness Dashboard
Business Processes
SAP One Content Cloud
Model Company
 Factories  + = 
Process Models
Delta
Requirements

40. Digital Business Use SAP Activate for SAP S/4HANA for delta scoping
SAP Activate provides SAP S/4HANA best-practice process content that consists of process diagrams, documentation, and configuration.
You can download this content into your SAP Solution Manager
From the diagram, you can jump into executables in a pre-activated SAP S/4HANA trial system
Execute show and tell of the SAP S/4HANA innovations hands-on
Document requirements as a result of this fit/ gap analysis 1  4 2
SAP S/4HANA
On-Premise Edition 3

41. SAP Solution Manager 7.2 and Focused Solutions The Perfect Team for Your Digital Business Transformation
Cross Topic I
Focused Solutions

42. Focused Solutions
Video

43. What Are Focused Solutions for SAP Solution Manager?
SAP Solution Manager has grown into the most mature and robust platform for the entire lifecycle of your solutions for our 15,000+ customers.
Focused Solutions for SAP Solution Manager deliver solutions for specific requirements, avoiding custom code and partner solutions.
No coding cost SAP delivers a standard solution
Significantly less training cost SAP delivers all knowledge required
No upgrade risk SAP delivers standard upgrades
Simple licensing and maintenance SAP provides rental license
No integration issues SAP delivers based on SAP Solution Manager standard

44. Focused Solutions Current Portfolio
Focused Build
Business demand and requirements management
Agile development management with remote factory integration
Solution Readiness Dashboard
Change and release automation
Focused Insights
Customer ICC and OCC dashboards
Pre-packaged models corresponding to typical dashboards usages (OCC, SLR, ..)
Further Focused Solutions are planned.
*) Planned innovation.

45. Focused Solutions Licensing and Pricing
Get It For Only € 250 per user per year.
Licensing through the SAP Store
All customers can buy licenses in the SAP Store. Please note that
SAP MaxAttention get the licenses with a dedicated service, and do not have to buy in the SAP Store
SAP ActiveEmbedded for SAP S/4HANA functional implementation customers get vouchers for 20 users for one year.
You can reach the SAP Store at or
Who is a user?
Licensing is based on named users per year
Only users who actually work with the solution need to be licensed.
Users in Focused Build are all active project members. Tester is not counted as active users (Details)
Users in Focused Insights are all viewers of the dashboards. (Details)
Named users who execute functions of focused solutions are counted with the standard license auditing processes of SAP

46. Focused Solutions Focused Build for SAP Solution Manager
Out now and available on SAPStore.com
Ready-to-run, and integrated, tool-supported methodology to manage requirements and software development in large, agile projects.
Value added by methodology & tools
Automated visibility of solution readiness, integrated risk management
Business demand and requirements management
Full support for agile software engineering methods, best practice included
Collaboration across distributed development teams for global delivery
Automation of project work, as well as change & transport management

47. Focused Solutions Focused Insights for SAP Solution Manager
Out now and available on SAPStore.com
Build and distribute powerful customer-specific dashboards in minutes using state-of-the-art user experience.
Value added by methodology & tools
Enable top-level, strategic, KPI-driven management for the business solution for IT and Business
Access to all metrics in form of trends and statuses view
Cross-reporting for ICC and OCC use cases

48. SAP Store
Demo

49. Insights from the Early Adopter Care and upgrade information
SAP Solution Manager 7.2 and Focused Solutions The Perfect Team for Your Digital Business Transformation
Cross Topic II
Insights from the Early Adopter Care and upgrade information

50. Global: 142 customers, 3 customers live!
Insights from the Early Adopter Care Program Global distribution SAP Solution Manager 7.2 Early Adopters
Global: 142 customers, 3 customers live!
APA: 23 customers
Americas: 35 customers
EMEA: 84 customers
Status as of April16

51. Insights from the Early Adopter Care Program What do customers do in 7
Area
Customers
Landscape Management (formerly Maintenance Management) 87
Change Control Management 78
Process Management (including Solution Documentation) 77
Application Operations 74
IT Service Management 67
Business Process Operations 55
Fiori Apps 46
Project Management 45
Run SAP Solution Manager on SAP HANA 43
Custom Code Management
Data Volume Management (formerly included in Application Operations) 40
Requirements Management 19
Test Management 12
Support an SAP S/4HANA project 11

52. What happens when you upgrade to SAP Solution Manager 7.2?
Upgrade to new functionality
Upgrade User Experience
Key developments
Process Management incl. BPMN 2.0 modeling
Release Management
Project Management
Fiori meets SAP Solution Manager:
SAP Solution Manager launchpad for personalized user experience
Fiori Apps for dedicated use cases
Upgrade to latest technology
Upgrade to new maintenance interval
Upgrade to SAP HANA as a database:
License for SAP Solution Manager included in support contract
Migrate SAP HANA to consolidate all applications on SAP HANA
Build up experience in running SAP HANA
Receive mainstream maintenance beyond 2017:
Packaged corrections (notes, support packages)
Technology updates (new databases and operating systems)

53. SAP Solution Manager on SAP HANA Technical Stack View
Stack Split
SAP Solution Manager 7.2 runs 2 single stacks
Split is done after upgrade
The upgrade from SAP Solution Manager 7.1 to 7.2 is a standard procedure

54. Impact of the move to 7.2 Low Effort Medium Effort High Effort
No to minimal training and configuration effort, almost a non- event, can be treated as small change
Medium Effort
Some training effort, configuration changes required, can be treated as minor release
High Effort
Full training and configuration required, needs to be treated as major release
Project Management
IT Service Management
Landscape Management
Data Volume Management
Application Operations
Change Control Management
Custom Code Management
Process Management
Test Management
Business Process Operations
Low
Project Management Project Management capabilities are similar between 7.1 and 7.2
IT Service Management No disruption to 7.1 functionality, innovation can be adopted at own pace
Landscape Management Simplification: Maintenance Planner can also be adopted without upgrade; more consistent handling of landscape entities with removal of the product system
Data Volume Management No disruption to 7.1 functionality, innovation can be adopted at own pace
Medium
Application Operations No disruption to 7.1 functionality, significant renovation of user experience (UI5 instead of flash). No architecture changes in Monitoring and Alerting infrastructure
Change Control Management Simplified landscape concept to be implemented (Logical component groups), included in content activation
Custom Code Management Complete redesign of technical infrastructure, migration wizard execution is required
High
Process Management Complete redesign of Solution Doc., content activation required, you can adopt additional innovation at own pace
Test Management Complete redesign of Solution Doc. and assigned test cases, Content activation required, no upgrade of existing Test Plans
Business Process Operations Complete redesign of Solution Doc., Content activation required, adoption of Monitoring and Alerting infrastructure required

55. Activation starts today!
Start preparing
Select what’s right
Know the impact
For SAP Solution Manager customers we offer
Quick identification of those parts of your solution documentation which matter to you
Decision support to plan and execute content activation
Best practices, services, and tools for the upgrade to SAP Solution Manager 7.2
Unparalleled special upgrade support for SAP Solution Manager 7.2
Upgrade preparation services are available today. Your journey starts today!

56. Key Take-Aways
One Landscape for Business and IT
Transparent business requirements-to-deploy
Support for On-Premise, Hybrid, and Cloud Solutions
Launchpad, Apps and Dashboards
SAP Solution Manager on SAP HANA
SAP Solution Manager is the Digital Business Services delivery platform and a true value companion for SAP S/4HANA and Digital Industries
Focused Solutions complement SAP Solution Manager with Focused Build and Focused Insights.

57. Further information on SAP Solution Manager
General overview
Focused solutions overview
Documentation
Learning Maps and Guided Discovery Tutorials
SCN
Discussions
Prepare today
Technical info
New book!
Launch at SAPPHIRE NOW 2016 in Orlando

58. Thank you.
Solution Management Digital Business Services, SAP SE