1. How RPA can help provide tech enabled solutions
March 2019
Barry Rodick | Senior Project Consultant

2. ES / Ignite Client wants to spy monitor time recording data
We have created a business need for legal teams to adjust
resourcing in real time.
No wonder lawyers resist technology
Perhaps in-house legal teams should do more work and outsource less

3. Pre 2008 - Traditional Legal Model
Panel Firms
In-house
Complexity
Value / Risk

4. Rise of the in-house team
Panel Firms
In-house
Complexity
Value / Risk

5. Alternative Legal Service Providers (ALSP)
An evolving market
Panel Firms
In house teams need to do more for less by:
Empower the business to undertake “legal activity”
Use alternative providers for lower tier work
Move up the “food chain”
Save cost
Better use of skills
Be more selective about what they outsource to panel firms
Alternative Legal Service Providers (ALSP)
Complexity
Contract Lawyers
Self Service
Value / Risk

6. Alternative Legal Service Providers (ALSP)
Continued competition
Panel Firms
In house team
Alternative Legal Service Providers (ALSP)
Complexity
Contract Lawyers
Self Service
Value / Risk

7. Clients want a solution that involves more than just legal work
Why is that important?
Clients want a solution that involves more than just legal work
It just costs too much, technology has play a part.
Business and Legal Process
Set Up
Legal Work
Approval
Post Completion
This will create an increasing need for more technology to be injected into the clients legal solution:-
Work around bespoke client solutions
Provide a competitive cost for low value admin work
Create an improved experience
How does Big Law IT satisfy these requirements?
Do the lawyers designing these solutions focus on, people, process and tech?
With the client and work backwards
From the legal team forwards to the client
There is a huge opportunity arising for legal technology / operational processionals to be involved in client delivery.

8. End of part 1
Questions
Supporting your business

9. RPA
On social media, it’s the next big thing

10. Robotic Process Automation
Desktop RPA
Why?
Operates within your infrastructure
Drag and Drop Development
Quality: no human error, the robot only processes if 100% certain

11. Value/Complexity/Risk
Where does RPA Fit In
Business Change
Notes
Teach the tool your systems and avoid
complicated API calls.
You can at least replicate the existing processes as-is and realise benefits from the speed and consistency
Strategic / Enterprise Wide
Value/Complexity/Risk
RPA Opportunities
Repeatable process with volume
Stable environment and tech
Manual process is well understood
Data requires minimal validation
Configuration Minor Change

12. 2018 / 2019 You can let the client benefit from this…
Within legal delivery
Drafting / Filing and chasing of matters hours saved on projects
Uploading Documents out of DM to HiQ / Collaborate
Contract Management / Completion processes (2 x FTE)
This capability can deliver value directly to your clients
if you can find the right use cases.
You have an opportunity to build and learn
about this opportunity in your back office.
(repeatable, volume, stable systems) and
offer to your legal teams once you know its
limits.

13. What next Go try a POC in your firm
Identify a technology
Target a process (HR, Finance, Password Resets)
Resource – find a supplier, allow one of your team to skill up
Build / Deploy / Learn
Build out from there.
See if having this capability offers new ways of:
Improving existing processes
Stop people doing shit work
Alternative delivery opportunities for smaller projects
As legal technology processionals we now have a significant opportunity to deliver value to our clients.
And its not our lawyers 5 minutes more efficient.
We can change the way work is being done.

14. Thanks!

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