1. Reference Manager Resolving problems with searching WebCat from within Ref Man October 2012 University Library

2. Searching WebCat in Ref Man There can be a problem searching WebCat from inside Reference Manager – All searches give no results This should be already fixed on public workstations For staff and home PCs you may need to fix it yourself 2

3. Solution 1 - quicker though less likely to work on non centrally managed machines 3

4. 4 Type the following into the run menu \\soton.ac.uk\ude\apps\Bibliographic Software\Reference Manager\12.03\ Copy the file BkwrAPI.z39

5. 5 Paste BkwrAPI.z39 (overwriting existing file) into: C:\Users\Public\Documents\Reference Manager 12\BkWrAPI\ Then Restart the computer

6. Solution 2 – takes longer but should work on all machines 6

7. 7 Click to go to the search window if needed Tick Internet Search and choose z39.50 as usual Click the Hosts icon

8. 8 Click Configure Hosts

9. 9 Find the University of Southampton … … Select us and click Properties

10. 10 Change the Port Number to 2200 and click OK Click OK again